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Director of Engineering, Facilities Manager, Chief Engineer, Operatio

Spring, Texas, 77373, United States
October 22, 2016

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***** ****** **** **.

Spring, TX. *****

281-***-**** cellular

Brian “Josh” Wilcox


To seek partnerships that will establish further growth towards mastering the art of hospitality. To Be Brilliant!

To be constant in the acquisition of knowledge and skill, to always exceed the expectations of my guests and ownership, to be respected by my peers and to share my developed skills and strengths with others.

To lead by example, encourage passion, creativity and empowerment.

Summary of Qualifications

Skilled, challenge oriented manager with a proven ability to manage and maintain residential, commercial and full service properties as well as all related mechanical equipment. This includes multi-million dollar renovations, contracting outside services, troubleshooting, and resolution of guest and tenant requests professionally.

Extensive background in OSHA, EPA and ADA compliance, including risk management, fire safety,

Safety training and safety program implementation.

Montana State certified fire fighter, with structural & wildland firefighting certifications including urban interface and Search and rescue training.

EPA-certified for refrigerant recovery and handling; highly skilled in HVAC systems: refrigeration, air conditioning, heating, controls and troubleshooting.

Hewlett Packard authorized service technician, certified in HP color LaserJet printers and Designjet plotters as well as HP monochrome printers, HP pavilion and Compaq Presario computer lines.

Strong background in networking, web design and Microsoft software applications including FrontPage, DreamWeaver MX, Java, Flash and Html.

Extensive knowledge of building trades, including maintenance, repair, and installation services of the following:

• Energy Management Systems • Life Safety Systems

• Compliance with state and local regulations • Computer, Printer and Network repair and management

• Plumbing • HVAC

• Electrical • Boilers and Domestic Water Systems


Feb. 2015 to present

Houston Texas

Cook Mechanical Services

Service Technician

Responsible for daily activities as they relate to field service and repair of commercial HVAC systems and equipment. This includes HVAC systems, Refrigeration equipment, ice machines and etc.

Installation of new systems and equipment, equipment retro fits and replacement including new construction installs and build outs.

Directly responsible for the scheduling and completion of contracted preventive maintenance services.

Maintain company vehicle, and all job related documentation and records of work performed and completed during service activities.

Interact with customers, and provide assistance with resolution of complex and unusual situations as they relate to customer facilities and environmental air quality and condition.

Aug. 2014 to January 2015

Moab, UT

Sorrel River Ranch and Resort

Director of Engineering and Landscape

• Direct the Daily operations of all maintenance, landscape, security, and ranch functions. Sorrel River is an upscale 55 room resort and working ranch with “Farm to Table” operation, livestock, horses as well as productive hay fields.

• Manage and operate the ranch’s public water system and water treatment plant. This process includes the draw of raw water from the Colorado River, filtration, treatment and production of drinking water and irrigation water. Maintain all state mandated records, operate and log plant functions daily, provide monthly water samples and written reports and records to the state of Utah.

•Plan, co-ordinate and implement all guest room, public space and equipment preventive maintenance functions. This includes Geo-Thermal heating and cooling systems, spa equipment, kitchen equipment, fleet vehicles, heavy equipment, farm implements, employee housing, ranch facilities and an extensive public water and irrigation system.

•Plan, co-ordinate and complete capital projects. Recent capital projects completed with on-site staff and temporary labor include the exterior staining of all ranch buildings totaling 200,000 SF of coverage area, the removal and replacement of an existing dish room floor including removal of all equipment, removal of existing ceramic tile and subfloor, repairing damaged floor joists, and reinstalling subfloor, duro-rock underlayment, ceramic tile and cove, new green board wall surfaces and FRP panel and trim. Installation of photo-cells on all exterior ranch lighting fixtures, including building, guest room, and public areas.

•Maintain all fields, irrigation and ranch equipment this also includes the production, care and baling of hay for ranch horses and livestock.

•Operate and maintain readiness of Castle Valley FD Station #3, Responding to emergency calls and providing support to Stations 1&2

• Prepare and comply with annual department budgets

• Develop, implement and lead hotel safety committee and departmental safety and training program.

• Ensure fluid and productive communications with general manager and department heads.

Aug. 2011 to August 2014 Houston, TX

Marriott West Houston Energy Corridor / Residence Inn Energy Corridor

Director of Engineering

• Direct the Daily operations of all maintenance high occupancy, upscale hotels consisting of nearly 400 rooms.

Identify and resolve numerous post construction deficiencies in areas of Life Safety and Mechanical.

• Maintain hotels infrastructure and mechanical systems in peak operating condition, through the use of inspections, PM programs and prompt repairs of noted deficiencies.

• Managed several major upgrades and conversions, including complex conversions of television distribution and data systems.

• Prepare and comply with annual department budgets

• Assist corporate director of training and standards develop and implement company safety program as well as engineering compliance standards.

• Assist General Manager with setting expectations, identifying opportunities for team growth and gains in GSS scores, cleanliness and overall Guest Impact, Developing levels of measurement and accountabilities.

Feb. 2009 to Aug.2011 Lubbock, TX

Embassy Suites / Homewood Suites

Director of Engineering

• Direct the Daily operations of two hotels totaling 230 rooms

• Maintain hotels infrastructure and mechanical systems in peak operating condition

• Resolved numerous, long term mechanical and structural deficiencies

• Prepare and comply with annual department budgets

• Review, suggest and implement hotels safety programs and procedures

Oct. 2008 to Feb. 2009 Grand Canyon, AZ

Grand Canyon Squire Inn

Director of Engineering and Landscape

• Direct the daily operations of the maintenance and landscaping departments of upscale destination resort complex.

• Provide maintenance operations for Grand Canyon and Valle regional airports

• Provide maintenance operations for 150 residential employee housing units

• Successful renovation of hotel bar in 7 days, with in house personnel. Including ground work and re-plumbing of sanitary waste system, bar base, bar back, carpet tile and paint.

• Directed the renovation of 130 guest rooms with in-house personnel, including new beds, Lavatory granite, vanity granite, tub enclosures, carpeting and more.

Sept. 2007 to Oct. 2008 Mammoth Hot Springs, WY

Yellowstone National Park

Facilities Manager

• Responsible for all repair and maintenance operations required on nearly 800 structures located within

Yellowstone National Park, including: Old Faithful Inn, Old Faithful Lodge, Lake Yellowstone Hotel, Lake Lodge, Canyon Lodge, Grant Village, Mammoth Hot Springs Hotel, as well as all associated Food and Beverage locations, campgrounds and cabins.

• Responsible for all repair and maintenance operations for 2 fleet service centers and transportation complexes and 1 commercial laundry facility.

• Responsible for the recruiting, hiring, management, support and training of 7 location maintenance management teams, comprised of 14 managers, 7 leads, and all related support staff consisting of between 150 to 200 full time and seasonal staff.

• Under supervision of the National Park Service, responsibilities include ensuring that all maintenance operations are conducted in such fashion that they maintain the structures historic nature and fabric.

• Maintain compliance with all Corporate, National Park Service, Historic Preservation, and Federal, State and Local regulations and guidelines.

Oct. 2003 to Sept. 2007

Sage Hospitality

Director of Engineering

• During my career with Sage Hospitality I was directly involved with the management and supervision of 3 major renovations in 3 individual hotels as well as all normal daily engineering and PM function’s.

Ogden Marriott Hotel, Ogden Utah, 4 story 292 rooms

Norwalk Marriott Hotel, Norwalk CA., 8 story 171 rooms

Sheraton Billings Hotel, Billings MT, 24 stories, 282 rooms, with mixed use leased tenant space,

Radio Stations and the Billings Petroleum club.

General responsibilities involved:

• Directly responsible for guest satisfaction and safety as well as implementing procedures to improve and maintain above brand average GSS scores.

• Co-ordinate renovation projects, Supervise contractors to ensure timely completion of projects with satisfactory results.

• Development, implementation and management of emergency action plans and programs including programs for operation and maintenance of all equipment and physical structures.

• Supervision of engineering department and all related functions. This involved working with budgets, capital expenditure projection, staff development and training, contractor, tenant and guest relations.

• Hands on repair and operation HVAC systems, plumbing and domestic water systems, emergency generator, kitchen equipment, electrical systems, life safety and energy management systems.

June 1997 to Sept. 2004 Houston, TX

Laser Faire

Service Technician, Network Administrator, WebMaster

• First year of employment was part time contract basis, while still employed with West Oaks mall

• Fully Factory trained and certified and responsible for a territory of 200 square miles

• HP Authorized service technician, Certified for all HP LaserJet printers, Color LaserJet printers, DesignJet Plotters, Networks, workstations and PC’S.

• Responsibilities include on-site field service and repair of imaging devices, fax equipment, PC based workstations and networking support.

Development and administration of company network and security. Development and maintenance of company website.

1995 to 1998 Houston, TX

West Oaks Mall

Lead Engineer, Asst. to Operations Manager

• Manage daily operations of major shopping malls, including supervision of maintenance and cleaning staff, interfacing with contractors and supervising store build outs and demolition projects.

• Read and update blueprints as property layout or tenant changes occur

• Maintain compliance with ADA, OSHA and EPA regulations

• Operation, maintenance and repair of energy management systems, indoor and outdoor irrigation systems, domestic water systems, sanitary and grease waste systems, HVAC, electrical systems and heavy plumbing projects.

1992 to 1995 Houston, TX

Top Quality AC & Plumbing

Service technician / Project Foreman

• Responsible for installation and repair of residential and commercial HVAC and Plumbing equipment and fixtures as well as pool and fountain equipment, commercial boilers and circulation equipment, gas lines and fixtures.

• Responsible for the daily operations of apartment complex rehabs and commercial build outs. This includes inventory control, budgets, purchasing, project management and compliance with workman’s comp., OSHA and EPA regulation.

• Supervision of up to 30 man crews and job site operations and safety.

1988 to 1992 Houston, TX

JW English Management Co.

Area Maintenance Supervisor

• Supervision and support of maintenance and housekeeping staff, property operations and asset management for 7 to 9 apartment communities totaling over 2500 units.

• Work closely with property and district managers to evaluate and address property needs and implement action plans to provide effective operations and tenant satisfaction.

• Repair and operation as needed of all property equipment and implementation of preventive maintenance programs.


Corwin Environmental Consultants

OSHA Certified Technician Course

OSHA 29 CFR 1910.120

• Hazardous Waste Operator and Emergency Spill Response Technician (State Certified)

Archer Environmental Institute

• Hazardous Material management and storage

• Hazardous Waste management and storage

• Universal Waste management

• Safe practices for transportation, storage and documentation of regulated materials

• Certified Hazardous waste manager

State of Montana

• Low pressure Boilers Operators Certification Course

• Compressed gas and welding certification (OSHA)

• Firefighter 1 (Structural)

• Wildland Firefighter 1

State of Wyoming, Dept. of Environmental Quality

• Underground and Aboveground storage tank operators’ course

• OSHA Compliance course

Ferris State University

• HVAC systems and refrigeration fundamentals

• HVAC systems and refrigeration advanced

• Compressor installation and diagnostics

• Systems diagnostics and troubleshooting

• EPA Refrigerant Recovery Certified

Volunteer Service

Castle Valley Fire Department

Firefighter / Station operator

• NFPA Accredited training

• Firefighter

• Operate and Maintain Castle Valley FD Station 3

Tusayan Volunteer Fire Department

Firefighter / First Responder

• NFPA Accredited training

• Structure Team / Initial Attack

• First Responder

• Aircraft and vessel firefighting training

• Red Card and Dot certified

Yellowstone National Park Fire Service

Fire Fighter 1 / Wildland and urban Interface

• NFPA Accredited training

• Structure Team / Initial Attack

• Type 6 Engine boss / Wildland Fire

• Urban Interface and Structure protection

• Red Card and Dot certified

Gardiner Gateway Hose Company

Firefighter 1 & Wild land

• NFPA Accredited training

• Structure Team / Initial Attack

• Type 6 Engine boss / Wildland Fire

• Red Card and Dot certified

Roberts Fire Dept.

Firefighter 1 & 2 / Wildland and Urban Interface

• NFPA Accredited training

• Structure Team / Initial Attack

• Type 6 Engine boss / Wildland Fire

• Red Card and Dot certified

Carbon County search And Rescue

• Search team Member

• First Responder Training

Cy-Fair Volunteer Fire Dept., Cypress Texas

• Defensive Firefighter

• Wildland Firefighter

• Dot Certified

Boy Scouts of America

• Den Leader

• Troop Leader

• Committee Member

• Publications Officer

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