Sign in

Customer Service Medical Billing

Beaumont, Texas, United States
October 23, 2016

Contact this candidate


Shana Rigsby

**** **** ***** ** *** **** Baytown, TX 77521


Medical Billing and Coding Specialist


To obtain a position in a medical facility that provides growth. I would like to utilize my knowledge and skills. I would like to also demonstrate my integrity, pride, and customer service, supervisory and analytical attributes. To gain experience and to further my career within your company. I will be a great asset to your company. I’m a hard worker and a quick learner. I also put a lot of pride and integrity into my work. I’m a customer oriented supervisor and I also multi-task with excellent customer service.


Knowledge of CPT, ICD-9-CM, HCPCS coding (inpatient and outpatient), HIPAA training certified, CPR Certified. Health information management: patient information, forms, charts, and authorization for treatment. Collecting and coding for highest reimbursement possible. Knowledge of Medicare, Medicaid, TRICARE, CHAMPVA, BC/BS, Worker’s Compensation, Disability Insurance claims filing, and appeals process.


Brightwood College-Beaumont, TX 10/2016

Medical Billing and Coding Program

Woodville High School 05/2010



Southeast Texas Pain Institute- Baytown, TX August 2016-October 2016

Externship (Completed 200 Hours)

•Answered phones and scheduling, billing and coding, claims, referrals, and verifying insurance

•Assist with Triage, vitals, and rooming patients

•Laboratory Testing

Walmart- Baytown, Texas June 2016- Current


Scanning coupons and applying discounts, processing payments

Ringing up sales on computerized cash registers.

Answering questions about merchandise, store policies, and ongoing promotions.

Cheddar’s-Baytown, TX April 2016- August 2016


Greets guests, escorts them to tables, and provides menus.

Adjusts complaints of patrons.

Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons.

Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations.

The Tree Restaurant Bar and Grill-Woodville, Texas June 2006- April 2016

Shift Manager

Looked after the operational, and managerial duties, and functions

Supervised the work of other staff members, and organized the stocks, and other important equipment

Assisted the expert team members, and managers to recruit new employees for enhancing the local fast food business

Looked after the company policies, and procedures, and ensured high standards of customer service

Supervised the cooking zone, maintained the hygiene of the restaurant for health and safety regulations


Prepare alcohol or non-alcohol beverages, and interact with customers, take orders and serve snacks and drinks

Assess customers’ needs and preferences and make recommendations

Mix ingredients to prepare cocktails, plan and present bar menu

Check customers’ identification and confirm it meets legal drinking age

Restock and replenish bar inventory and supplies

Stay guest focused and nurture an excellent guest experience


Great guests and make them feel comfortable.

Learn menu items and be able to describe them appropriately to guests.

Take beverage, food orders, and deliver beverages and food in a timely manner.

Check-in with guests to ensure that everything is going well.

Clear dirty dishes from table, and refill beverages throughout the meal.

Deliver guest’s bill and thank them for dining at the restaurant.

Contact this candidate