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Customer Service Human Resources administrative

Coldspring, Texas, 77331, United States
October 18, 2016

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Jo L Brown

Cedar Creek,TX ***** 512-***-****

Seeking a Human Resources administrative or assistant position or entry-level purchasing position that could lead to a responsible management position.

Summary of Qualifications

Reporting Skills, Maintaining Employee Files, Dependability, Organization, Scheduling, Confidentiality, Independence, Orienting Employees, Verbal Communication, Teamwork, Microsoft Office Skills. Manual and digital filing skills.

Work History


Perform varied and diverse duties in Human Resources, time accounting and payroll. All HR functions including all aspects of the hiring and termination processes of employees. Processing applications, resumes. Hiring processes including orientation, background checks, social security checks and I9 verifications. Ensuring all company HR processes and procedures are properly followed. Talking to both existing and potential employees on a daily basis. Managing sickness records and overall sickness administration of employees under my supervision. Confidential record keeping, maintaining all files hard copy and electronic. Worked with applicants with disabilities on a day to day basis Filed workers comp claims. processing unemployment claims, ordering all office supplies.

Handled State Purchasing requests for temporary and contract employees. Worked with State Purchasers on a daily basis. Submitted employee resumes and information to State Purchasers. Created reports for hours worked for state supervisors.

Self Employed, Cedar Creek, Texas Contractor Employee Jan 25, 2005 - Jan 01, 2006

Daily survey calls for Peak Performers previous and current employees and temporary staff. Documented answers to specific questions. Submitted call logs to Peak Performers.

Office Depot, AUSTIN, Texas Copy and Print Manager Nov 01, 2000 - Jan 20, 2004

Copy and Print Manager. Office use orders, stationary, brochures, business cards, faxing, copying, printing, scanning, and binders. creating booklets. binding and coil UPS shipping. Deal with customers on a continual basis.

Office Depot, Houston, Texas Customer Service Manager Jan 01, 1997 - Feb 01, 2000

Supervisor of all front end staff. Cashier. Balance Cash Drawer, looked for discrepancies and resolved . Welcomed customers to store. Dealt with all customers including resolving issues for customer issues. Tracked all high end merchandise.


Continuing Education Units Feb 11, 2014 - Jun 11, 2015 Fred Pryor Seminars

CEU training Communication Skills, Email Communications, Human Resources training.

Computer Skills

Typing Speed: 30 Words per minute.

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