Heidi M. Shryock

**** ******** ***** - *******, **. 33594

Cell 813-***-****

acw10x@r.postjobfree.com

Professional Summary:

Highly organized, dedicated and loyal leader, a team builder combining extensive management experience, with a solid background in the staffing/recruiting and educational industry. This includes regional, branch operations, management, training and sales.

ADMINISTRATIVE EXPERIENCE

Regional Operations Sales Management Sales Planning Recruiting Marketing CS Call Center

P & L Responsibility Branch Management Placement

Purchasing Collections Interviewing

Inventory Control Projecting Personnel

Training National Accounts Inside/Outside Sales

Administrative Record Retention Territory Management Human Resources Supervision Communications

Evaluations Trainingth Negotiations

Professional History:

April 2016 to September 6 Regional Recruiter

Accountable Healthcare Staffing Clearwater, Florida POSITION SUMMARY

Specialized Recruiting for C.N.A.’s, LPN’s and RN’s in Per Diem, Contract, and Travel positions throughout Florida as well as Nationwide. Responsible for sourcing and maintaining a qualified candidate pool, screening resumes, interviewing applicants, and submitting well-qualified candidates for specific positions, maintaining professional relationships with candidate pool to ensure client positions are filled. Maintain relationships with working employees for nurse referrals and new client leads. ESSENTIAL DUTIES AND RESPONSIBILITIES

Proactively source and identify active and passive nursing professionals through various sourcing engines, external job sites, social media and referrals, etc.

Screen candidates, including reviewing resumes and qualifications to determine suitability of candidates, getting all documents for credentialing, verifying references and coordinating relevant pre-employment screening/background checking.

Demonstrates superb communication skills, which includes interpersonal, written, oral and presentations skills

Ability to multi-task at a high level on a daily basis in a fast paced environment

Strong sense of urgency

Strong planning, time management, and organizational skills; creative problem solver and team player

Revenue and Goal-driven, Team-oriented and Customer-focused attitude

Ability to think and work creatively and independently March 2013 to October 2015 CSA

Lowes Home Improvement Brandon, Florida

Reliable Customer Service Associate that utilized company policies to deliver a premium customer experience. Handle customer inquiries, complaints, and service requests. Became the lead “go-to” person for new CSA’s as one of the company’s primary mentors/trainers for both new and established employees in product knowledge. Officially commended for initiative, enthusiasm, tenacity, persuasiveness, and intense customer focus. Lead on many special projects for inside and outside programs. April 2012 – Sept. 2012 Career Services Advisor

Ultimate Medical Academy Tampa, Florida

UMA has placement goals to ensure yearly placement requirements for accreditation. CSA’s are required to contact graduates that are unplaced to continue to help them secure employment by phone, emailing and other networking methods. The CSA is responsible to obtain job orders for each graduating class, which requires calling employers, using the internet, emailing hire UMA graduate flyer, and local newspapers. Assist students and graduates with resume, and mock interviews. Conduct surveys to both graduates and employers to determine program effectiveness. Insure quality and compliance in department operations and service to graduates. Follow procedures for placement verification, waivers and reporting. Insure absolute accuracy in processes and records pertaining to Career Services. June 2009 –April 2012 Independent Recruiter Ruskin, Florida ProSearch Resourcing

Specializing in healthcare based positions for Speech Language Pathologists, Occupational and Physical Therapists. I source, recruit, cold call, and work with 3rd party staffing firms. Obtain candidate leads via company web site, job boards, professional organizations, trade shows and other miscellaneous sources. Conduct initial and secondary interviews, negotiate pay rates, and set up face to face interviews with clients or initial phone interviews.Built client base and candidate lists utilizing Internet resources and telephonecanvassing to establishprofessional presence in competitive climate. Developed website, enabling candidates to submit resumes and guide them through the career seeking process. Completerecruiting efforts to include: marketing, client negotiations, skill selling, jobdescription development, job posting, candidate search, database entry, candidate qualification, FTF or phone interview prep, reference checks, and perm placements. April 2006 –May 2009 Corporate Recruiter/Career Services Progressus Therapy Tampa, Florida

Working as a corporate recruiter I specialized in school based positions for Speech Language Pathologists, Occupational and Physical Therapists. This required sourcing, heavy cold calls, and working with 3rd party staffing firms. Obtain candidate leads via company web site, job boards, professional organizations, trade shows and other networking sources. Conduct initial and secondary interviews, negotiate pay rates, and prepare clinicians for closer team. I was also responsible to be a closer for Southern California.

June 2002 –Feb.2006 Director of Career Services

Florida Career Institute Lakeland, Florida

Responsible for direct placement of FCI graduates in positions for Medical Assistants, MedicalInsurance Coders, Electronic Digital graduates, and Business Operations program graduates. I utilized telephone and letter campaigning for new externship sites and direct placement. As the Director, I was responsible formarketing FCI, skill selling, job description development, job posting, candidate search for Instructor pool, data base entry into CLASS and now Campus 2000, candidate qualification, face to face phone interview prep, keys to success development for all students to prepare for resume writing, cover letters, and reference writing. Weekly, I performed a part time job search for students.Also I cold called for full time placement regarding all programs. Calling all dropped students and leave of absence for retention assistance. Another weekly responsibility was outside sales to develop new clients and externshipsites. Set up advisory boards for each of FCI's programs. I researched new programsto be developed to see if they were viable to our area of placement locally.