Jessica Burton

** ******** **** **.

Randolph, MA 02368

acuq36@r.postjobfree.com

774-***-****

Professional Experience:

**/**** – 04/2014

Residence Inn by Marriott

Dedham, MA

Front Desk Agent

Greeted, registered, issued room keys, assigned rooms to guests and sets wake up calls in an efficient, warm and friendly manner

Accurately checked out guests and communicated departures with housekeeping staff

Answered phones pertaining to hotel services and registration of guests.

11/2013 – 03/2014

Active Chiropractic Rehab

Dorchester, MA

Medical Assistant Externship

Verified patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment

Processed patients’ payment after treatment and verified payment facilities like credit cards and checks; issued receipts and put payment documents in appropriate files

Supported patient care delivery by assisting with exercise and machine routines.

7/2008 – 2/2009

Au Bon Pain

Boston, MA

Call Center Representative

Rebuilt and rekindled past ABP catering relationships by cold calling catering customers from a provided list from an existing data base

Sought and received customer feedback and ensured timely follow up when applicable

Tracked, logged, and & reported all call activity monthly to sales manager.

9/2003 – 6/2008

Small Wonders Daycare

Boston, MA

Assistant Teacher

Assisted with the implementation of daily plans and activities

Kept records of attendance and accident reports to communicate with parents

Prepared healthy food choices for children.

Education:

American Career Institute, Cambridge, MA Medical Assistant Certificate

Visiting Nurses of Boston, Boston, MA Home Health Aide Certificate

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