NEWARK NJ 07107 email@example.com
To utilize my background in customer service, to help improve performance
Backroom Supervisor, Red White and Blue Thrift Store January 2009- June 2014
Demonstrated ability to work in a fast-paced, team-oriented environment.
Demonstrated ability to manage and lead a team of 26 employees to meet daily quotas
Lead and model the company’s selling and customer service standards
Trained and motivated associates to improve customer service performance
Displayed expert product knowledge of product and company policy
Assist in resolving customer service matters in absence of store manager
Communicated individual and team performance feedback to management
Ensured adherence to all company policy, procedures and guidelines
Performed opening and closing duties when needed
Perform merchandise flow and inventory duties for the sales floor and backroom as directed.
Performed POS transactions on designated shifts and execute management functions in the absence store manager.
Teacher’s Aide, Puerto Rican Community Daycare December 2002-February 2005
Assisting teacher’s with reading, arts and crafts, puzzles and nap time, etc;
Data entry, filing, organizing daily paperwork and the children’s homework
Scheduling parent teacher conference and meetings
Prepared and executed school/classroom programs – Implemented programs and instructional materials under the guidance of the class teacher as needed.
Prepared bulletin boards and displays of pupil work (drawings, writing, school newspaper)
Prepared and made copies of study material and learning aids and distributed to students (textbooks, pencils, notebooks and other supplies).
Maintained a neat, orderly, clean, sanitary environment, conducive to study.
Nurse’s Aide, Arcadia Nursing Home October 1999-November 2002
Serve meals to residents and feed those unable to feed them, prepare trays for self-feeders.
Perform range of motion on residents as ordered.
Keep module cards on specific residents while on duty.
Clean up spills on the floor in order to prevent accidents; participate in safety drills.
Keep tract of splints and adaptable equipment.
Note any unusual changes in resident's condition and report to nurse.
Keep linen and utility area clean and in order, empty and clean urinals and bedpans, empty dirty linen hampers.
Attend and participate in unit meetings.
Report all unusual circumstances that may involve the safety and well-being of the residents
Microsoft Office Suite (Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access), Bilingual (Fluent Spanish and English), Certified in CPR
Reference furnished upon request