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Management Service

Location:
Chennai, TN, India
Posted:
March 22, 2016

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Resume:

Purushothaman G

Present Address: # *, ****** ****** *****, **-Ground Floor, PTC Colony, 4th Street, Thiruvanmiyur, Chennai-600041, Tamilnadu, INDIA.

Mob: +919********* / Email:act1xx@r.postjobfree.com

FACILITIES MANAGEMENT & COPORATE REAL ESTATE PROFESSIONAL

Facilities Management ~ Administration & Asset Management in Financial/ IT/ITES companies

Experience Profile

Result-producing management career spanning of 12+ years demonstrated year-over-year improving efficiency, updating technology and reducing operating costs with quality service/facilities and management functions. Exceptional in plan, formulate, implementation, operations and maintenance of building management systems. Strong and decisive operations leader with excellent analytical, organizational, team building and planning skills. Maintain uncompromising focus on high quality standards and bottom-line profit improvement. Analytical and detailed-oriented problem solver with the ability to notice the situations and opportunities missed by others. Tenacious in pursuit of goals and dedicated to the facility with knowledge of cutting-edge technological advancements., I look forward to work in a Responsible position in the apex levels of Organization. Willing to work on a challenging field and playing a pivot role in developing the company and growing individually.

Core Competencies Evolved

Excellent abilities in leading and managing key facets of Facilities Management/ Real Estate & Administration with a talent for achieving results in areas involving New Site Development, Transition, Procurement, Inventory Control, Service Deliverables, Vendor Management, Security & Business Continuity Planning, Documentation, Cost Reduction & Customer Relationship Management in line with the industry best practices.

Key Attributes

Integrity, Result Oriented, Excellent People Skills, Commitment to Deliver, Proactive approach.

Notable Career Highlights

Hold the distinction of managing multiple tasks & assigned responsibilities.

Deft in developing procedures, service standards and operational policies, planning & implementing effective control measures to reduce running costs of the unit.

Superior record of delivering service deliverables as per the business requirements.

Distinction of effectively steering Procurement with accomplishments spanning reduction in Material Costs; enhancing Vendor Performance.

Demonstrated abilities in addressing operational issues, resolving performance bottlenecks and achieving desired objectives.

Played a key role in coordinating with outsourced service providers for the setup of Facilities with the accountability for strategic utilization & deployment of available resources to achieve organizational objectives.

Sound knowledge of relevant Statutory laws as well as interfacing with Regulatory Authorities.

A keen planner & strategist with track record of achieving Business Excellence objectives within start-up and highly competitive, rapid change environments.

Proficiency in devising strategies to streamline operations; implement Quality Best Practices; augment processes & operational excellence across the career span.

The wealth of expertise covers Administration, Facilities, asset & Infrastructure Management.

PROFICIENCY FORTE

Facilities Management

Extensive experience in Facility and Administration with specific focus on business requirements in IT industry.

Business Acumen:

Successfully led different streams of Office Service teams, improvised existing process and inducted new processes resulting in better control over the deliverables, Successful record in leading teams towards high quality deliverables.

Operational Excellence:

Improving efficiency, updating technology and reducing operating costs by rendering the quality service as per business requirements.

Result Oriented Team Leader:

Work collaboratively with (multi-disciplinary cross functional and cross cultural) team members to achieve common goals, while maintaining responsibilities and commitments. Foster professional growth through mentoring. Excellent negotiation skill

CAREER HIGHLIGHTS

Company: AON Hewitt – Chennai

Designation: Delivery Manager – Corporate Real Estate

Period: May 14 to till date

Reporting: Director Corporate Real Estate

Administrative Responsibilities

Agreement & contract administration which includes determining guidelines for and negotiate terms and conditions of facility and service contracts, leases, grants, and related financial agreements.

Comply with organisational Statutory & compliance audit at all times.

Monitors and/or measures service provider’s performance and verifies service levels have been met; provides input to service providers to ensure efficient delivery of services.

Ensures the operational / Capex delivery expense are within the approved budget, Driving cost saving measures through process optimization.

Effective clientele service rendered through Integrated Facilities Management Service provider viz. Technical Soft Services in line with the agreed MSA.

Manage & oversee the project activities / progress, bring out deviations against scope of work prescribed, attend technical / progress meetings and take mitigation measures for corrective actions as per the business requirement.

Designing and implementing proper record Management procedures in line with the organisational standards.

To oversee compilation and deliver the appropriate monthly / quarterly / annual reports to management.

Identify the potentials of staffs, ensure the placement for efficient operation, monitor the progress and act as a mentor where required for the betterment of the teams' functional aspects.

Office Management - ensure effective rendering of services & upkeep- housekeeping, cafeteria, office equipment, Mail room, office premises, parking facilities, cafeteria & Petty cash handling & etc.

Manage & Oversee the STPI / Customs operation.

Facilities (Technical) Responsibilities

Drive the energy optimizations & control measures for PANINDIA locations.

Ensure to deliver NIL impact to business services through the availability of installed critical equipment’s.

Preparing a breakdown analysis database to analyze equipment life expectancy and preventive maintenance schedule for all equipment installed in the premises.

Implementation, Utilization and maintenance of Building Management System, which is, integrated with the HVAC, safety / security System and Electrical Installations.

Initiatives on improvements in the engineering practices and ways to keep the cost low, development of vendors / sources to bring down procurement, logistics and service costs significantly.

Standardization and execution of PPM activities for PANINDIA location to keep the healthiness of the installed equipment’s by

oPreventive Maintenance Tasks and Schedules

oReactive Procedures

oSystematic cost effective solutions to equipment breakdown.

Optimise energy expense by implementing energy conservative programs.

Prepared SOP, Contingency Plan, Policy, and Procedures. Task List and job specification for the engineering department.

Evaluation of potential risk at periodic interval & to initiate corrective measures to mitigate the same.

BCP preparedness in line with the business requirements to manage the crisis situation.

Real Estate Management

Manage Infrastructure, real estate, space utilization, fixed assets, facilities expansion requirements (Refurbishments) and other related issues, to support in line with the business deliverables. Liaison with Govt Authorities, STPI /, Customs, Architects, Builders, PMC’s / Transition team & IFM service providers, Oversee lease administration, construction and moves. Act as a single of point contact for all Real State needs to the assigned location & in arriving the design / recommendation for new projects / various engineering standards inline with the business requirements.

Company: HSBC – Chennai

Designation: Assistant Manager Facilities (Site Lead CRE– Facilities Management)

Period: Feb’13 to May 2014

Reporting: Assistant Vice President Facilities Management

Since May’05 to Feb’13 at HSBC - Bangalore

Dec’05 – Feb’13 Assistant Manager Facilities

May’05 – Nov’05 Executive Facilities

Reporting: Manager Facilities

To bring operational efficiencies in the FM services. Manages and oversees the delivery of specific facilities services at a site or cluster of sites as assigned. Act as a nodal point of contact for FM operational requirements for group service centre in Chennai & Mumbai.

To deliver high quality, prompt and courteous facilities management services in support of Businesses requirement’s in safe working environment.

Interface with local business management to address complex operational or tactical issues, implementing solutions at the site.

Vendor management to deliver inline with

To provide Training Management and Guidance directly /indirectly employed staff in accordance with HSBC group guidelines.

Ensure customer satisfaction and pre-empt issues which are likely to lead to disgruntled, prompt and courteous response to customer requests. Improve customer satisfaction score by quarter on quarter.

Establishing all standard operating procedure at site and monitoring the same, including safe working practices and ensuring successful completion of scheduled activities and timely submission of MMR /MIS & etc. reports to the management.

Development of supplier relationship and vendor database

Monitor MMR and monthly measurement of achievement of key performance indicators, courage, innovations of all vendor renders services.

Holding discussions with site facilities management team & ensure all issues, gaps, observations including vacant positions etc are identified/closed on time and seeking status on Receivables, SOPs implementation & Trainings held etc

Implementing the Best practices at sites those gained through experience and record the same for participation in Best Practices Competition.

Proactively ensuring better performers are recognized by taking inputs from FM and by feedback from customers and nominate them for achievement awards to motivate talents for better performance. Develop succession plans for key roles & plan development of direct reports through job rotation.

Efficiently administering and managing the annual budgets to ensure all expenses are all well within the approved RO and Control cost to optimize the operation cost and expenses to achieve targeted financial savings.

Deliver sustainable saves through portfolio optimization, alternative workplace strategy & effective space management. Play active role sustainable save agenda & leading initiatives in the areas of energy, waste, carbon and green building initiatives to reduce carbon foot print.

Significantly reduce the number of exceptions of critical facilities heat map ensure no outages have business impact. Implement effective H&S safety management system & BRCM frame work including robust VRM frame work.

Manage and ensure that contractors / vendors they are fit for purpose, cost effective and incorporate appropriate Service Level Agreements.

Accountable for the vendor selection and management (AMC, SLA, Operations and maintenance).

Efficiently handling special projects/ up gradation and re-engineering of system and procedures.

Compliance to all statutory requirements of vendors and suppliers comply strictly and all times as per regulatory requirements.

Ensure that both HSBC and the service providers comply with service levels agreed.

Work with outsourced INTEGRATED FM vendors to improve quality of services like continuous improvements in housekeeping, uptime of equipment, cost of operation and maintenance etc.

Fundamental role in transition and relocation of Office Premises, Retrofit and Infrastructure Management.

Facilitated effective coordination with Architects and Project Managers.

Company: Commenced Career in Cummins Facility Management through SK Engineers, Bangalore

Designation: Shift In charge

Period: July -2003 to May-2005

Reporting to: Maintenance In charge

Manage and maintain team of LT Operators, Electricians, HVAC Operators, Plumbers, Lift Technicians, Fire technicians, Handy man’s, House Keeping, Security etc, to work with me.

Shift management, Manning, Resource allocation & planning.

Co-ordination and communication with electrician for awareness about hazards, safety and prevention.

Deputing / overseeing Supervisors/electricians to attend Preventive maintenance of equipments to minimize the breakdowns.

Facilitating day-to-day maintenance of Mechanical & Electrical system as per the business requirements.

Proficiently handled the Store Management and documenting, movement, physical verification and upkeep of the same.

Instrumental in AMC Management; ensuring the overall upkeep and maintenance of assets.

Successfully managed facility management services based on SLA and defined statement of work.

Adhered to Legal Compliances.

Facilitated effective coordination with Architects and Project Managers.

Planning for Energy conservation.

Documentation of Defects track, History cards, statutory, updated assets of building, attendance of workers, daily work reports etc.

Preparing work orders.

Interacting with external agencies for technical support & Material management.

Interacting with customers and understanding their expectations. Educating the team members to surpass customer satisfaction.

Responsible for the smooth functioning of HVAC system, building management system and other technical requirements at the site.

Carry out due diligence checks on a regular basis.

Ensure receipt and analysis of site reports to identify loopholes and avert crisis.

Ensure the operations of Pest control.

Education:

Bachelor of Engineering (Mechanical) /Sri Sai Ram Engineering College, University of Madras. 2002

Awards Taken

Rewarded for operational excellence & cosoptimization by India Leader shipment team – Aug 015

Rewarded for enhance customer service & performance in Q4-14 in CRE Town Hall.

Rewarded as Infrastructure Champion for the year 2008. Effectively utilization of approved budget & cost effective measures resulted in savings.

Rewarded Super Star award for the month of Sep 08 for the excellent performances.

Rewarded Moving forward for the growth team award for displaying individual talent & team performance for the period (July to Sep 08).

Rewarded wall of fame award for customer service excellence.

Rewarded for outstanding performance for the 2009

Rewarded for outstanding performance – Selected as one among the top 100 outstanding performer for the period Q4-2010 in the Group service centre.

Rewarded team leader award in Dec-2010.

Rewarded team leader award in Apr-2012.

Training Perused

Training on 5s implementation.

Fire & Safety.

First Aid Treatment.

Training on Mock Review & Cross Review of sites.

Training on Train the Trainer work shop.

Training on effective communication and Leadership

Training on BCP/Compliance & team management.

AML / ATOM training for leadership team.

Languages Known:

English, Tamil, Hindi, Kannada and Telugu

Notice Period: 3 Month

Expected CTC: Negotiable

Training Perused Will be furnished upon Request.

Personal Data

Date of Birth: 28.04.1981

Nationality: Indian

Marital Status: Married

Communication Address: #6, Silver Stream Flats, G2-Ground Floor, PTC Colony,4th Street, Thiruvanmiyur, Chennai-600041, Tamilnadu,INDIA.

Permanent Address: #1/156, Mettu Street, Kosavanpudur Village (PO), Katpadi Taluk, Vellore District – 635803, Tamil Nadu, INDIA.



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