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Customer Support Operations & Process Improvement
Canal Winchester, OH
... Lead Scheduling Coordinator / Customer Service Operations Epiphany Management Group - Akron, OH January 2019 - May 2026 Managed high-volume scheduling operations, coordinating daily appointments while optimizing provider utilization and workflow ... - Jul 06
... Lead Scheduling Coordinator / Customer Service Operations Epiphany Management Group - Akron, OH January 2019 - May 2026 Managed high-volume scheduling operations, coordinating daily appointments while optimizing provider utilization and workflow ... - Jul 06
Behavioral Support & House Manager Supervisor
Columbus, OH, 43291
... accurate records for compliance and reporting Site Supervisor LAZ Parking Columbus, OH November 2018 to August 2019 • Managed garage access, ensuring secure entry and exit for all visitors • Maintained cleanliness of the garage, contributing to ... - Jul 05
... accurate records for compliance and reporting Site Supervisor LAZ Parking Columbus, OH November 2018 to August 2019 • Managed garage access, ensuring secure entry and exit for all visitors • Maintained cleanliness of the garage, contributing to ... - Jul 05
Data Warehouse & BI Architect (Oracle Expert)
Plain City, OH
... •Successfully led data migration projects, managed ETL and reporting delivery, and developed high-level designs for data integration and data modeling across Healthcare, Retail, Higher Education, and Financial Services sectors. •Deep hands-on ... - Jul 02
... •Successfully led data migration projects, managed ETL and reporting delivery, and developed high-level designs for data integration and data modeling across Healthcare, Retail, Higher Education, and Financial Services sectors. •Deep hands-on ... - Jul 02
Project & Program Management Healthcare Support
Lewis Center, OH
... 2/2025 to 1/2026 Retired 5/2009 to 2/2025 AT&T Lead Client Services Proj/Prog Mgmt Managed Services & Sourcing – LCM Team DHL My role involves working closely with the various Business Units to facilitate all of their Voice and Data needs taking ... - Jul 02
... 2/2025 to 1/2026 Retired 5/2009 to 2/2025 AT&T Lead Client Services Proj/Prog Mgmt Managed Services & Sourcing – LCM Team DHL My role involves working closely with the various Business Units to facilitate all of their Voice and Data needs taking ... - Jul 02
SSSM
Groveport, OH, 43125
... • Managed escalation support channels and resolved complex customer issues in a timely and professional manner. • Collaborated with business partners and leadership teams to address operational challenges and implement solutions. • Conducted regular ... - Jul 01
... • Managed escalation support channels and resolved complex customer issues in a timely and professional manner. • Collaborated with business partners and leadership teams to address operational challenges and implement solutions. • Conducted regular ... - Jul 01
Behavioral Health EHR Billing & Prevention Lead
Reynoldsburg, OH
... Ross Innovative Employment Solutions — Follow-Up Coordinator Akron, OH 1993 – 2007 - Trained staff, managed budgets, and led community engagement to promote program visibility. Other Experience Caregiver for Parents (2003–2007): Provided personal ... - Jul 01
... Ross Innovative Employment Solutions — Follow-Up Coordinator Akron, OH 1993 – 2007 - Trained staff, managed budgets, and led community engagement to promote program visibility. Other Experience Caregiver for Parents (2003–2007): Provided personal ... - Jul 01
Community Partnerships & Grant Writing Executive
Columbus, OH
... EXPERIENCE 1988-2018: Executive Director, The Greater Cleveland Peace Officers Memorial Society (501 (c) (3) Managed capital improvement campaign to raise funds to update current memorial for dedication in May 2010. The campaign included creation of ... - Jun 30
... EXPERIENCE 1988-2018: Executive Director, The Greater Cleveland Peace Officers Memorial Society (501 (c) (3) Managed capital improvement campaign to raise funds to update current memorial for dedication in May 2010. The campaign included creation of ... - Jun 30
Talent Operations & Workday Reporting Specialist
Grove City, OH
... 2021-2022 Employment Coordinator AM PM EMPLOYMENT • Managed recruiting operations for multiple client accounts, including candidate tracking and onboarding coordination. • Coordinated staffing workflows between internal teams and client stakeholders ... - Jun 29
... 2021-2022 Employment Coordinator AM PM EMPLOYMENT • Managed recruiting operations for multiple client accounts, including candidate tracking and onboarding coordination. • Coordinated staffing workflows between internal teams and client stakeholders ... - Jun 29
Customer Support & Technical Support Specialist
Columbus, OH
... • Managed VOIP and call center systems (Avaya) for efficient call handling. • Documented interactions in SIR ticketing system for compliance and audits. • Provided empathetic support to both technical and non-technical users. • Collaborated with ... - Jun 29
... • Managed VOIP and call center systems (Avaya) for efficient call handling. • Documented interactions in SIR ticketing system for compliance and audits. • Provided empathetic support to both technical and non-technical users. • Collaborated with ... - Jun 29
Customer Service & Claims Specialist
Columbus, OH
... ● Maintained detailed activity logs and production records ● Adhered to safety protocols ● Stacked and organized inventory for distribution Account Representative GC Services 6/10-3/11 Managed calls for clients who had customers with defaulted ... - Jun 29
... ● Maintained detailed activity logs and production records ● Adhered to safety protocols ● Stacked and organized inventory for distribution Account Representative GC Services 6/10-3/11 Managed calls for clients who had customers with defaulted ... - Jun 29