Alicia Johnson

559-***-**** Email: acopsm@r.postjobfree.com

Summary Qualifications:

Enthusiastic, intelligent, conscientious and highly self-motivated individual with skills and educational

background in communication, customer service and Health Care Administration.

Computer skills:

• Intermediate in: Excel, Power Point

• Advanced in: MS Windows 2000, Word. Seven line Phone line

• E-Medsis software

• Eaglesoft software

Customer Service Skills:

• Very conscientious of customers wants and needs.

• Being able to identify, clarify, and find a resolution to the problem situation.

• Exceptional communicational skills.

• Have over 6 years customer service experience.

Education Background

San Joaquin Valley College, Fresno, CA March 2013-April 2014

Health Care Administration

•

• 10-Key • EMR

• ICD-9/CPT- Coding • CPR-Certified

• HIPAA certified • Tying Cert-40 W.P.M

Experience

cCare- Cancer Care Associates Research & Excellance Sept 2014 – Current

New Patient Coordinator

Accept referrals, print hospital records, call and schedule patients’ appointments, utilize Verian (Medonc),

work with Physicians one on one, enter doctors’ orders, purchase orders, scanning files and converting to

EMR.

Farzin Zabihi, DDS March 2014-April 2014

Medical Office Extern

Scheduling appointments, medical billing, utilize Paterson, light assisting Doctor., clean exam room,

sterilization of instruments, collected co-pay, insurance verification, insurance adjustments, assisting patients

with applying for Care Credit, pulling charts, check-in and room patients.

Taco Bell, Fresno, CA November 2011-July 2012

Cashier

Prep food, cash handling, drawer balancing, customer service, and training new employees.

Chukchansi Gold Resort and Casino, Coarsegold, CA Oct-2007 to Dec-2009

Manager-Charlisha Mart559-***-****

Cage Cashier

Cashed checks, deposits, credit card transactions, in-house credits, large cash handling, and customer service.

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