Sales Customer Service

Matthew L. Kelly

**** ****** **. *******, ** ****9 *********@*****.*** 504-***-****

Work Morehouse College Business Department Atlanta, GA

Experience Public Relations/Communication Summer 2013

• Developed a plan to teach students and professors how to use Blackboard.

• Intensive Research on the best educational software.

• Helped plan learning workshops for Blackboard.

Sports Authority Sporting Goods Atlanta, GA

August 2014- Present

Sales

• Leading sales teams to achieve sales objectives.

• Identifying potential customers in the market.

• Provided information to customers and guests.

• Comparing products and their substitutes based on a range of criteria.

• Utilize business development/sales skills at a progressive organization where these skills can make a

significant impact on the bottom line

Springboard After School Program Atlanta, GA

Tutor/Daily coordinator July 2014- Present

• Daily organizer of academic activities.

• Assisted in the academic improvement of students, taking D students to B students and C students to A.

Uptown Delight Restaurant New Orleans, Louisiana

Marketing and Customer Service December 2010– May 2012

• Collected customer feedback on menu options, service and environment and created proposals to

restaurant owner.

• Answered calls and emails volume from customers.

• Created a television commercial established through community responses to restaurant.

• Trained approximately 10 new employees on organization policies and procedures.

Education Morehouse College Atlanta, GA

Bachelor of Arts in Business Administration August 2012- Present

Concentrations: Marketing Class of 2015

GPA:3.05

Leadership 3M Sales Article

Featured on 10/8/14 speaking on my accomplishments and future endeavors with Sales.

Omega Psi Phi Fraternity Incorporated Atlanta,

Georgia

Director of Social Media/Chaplain Fall 2013 –Present

• Organized a weekly Bible Study and religious study for approximately 20+ attendees.

• Serve as a liaison between local churches and chapter for community service.

• Create and post tweets from the Fraternity’s twitter account with 900+ followers.

• Created an entirely new Instagram account for the Fraternity that gained over 200 followers in a 2 week

time period.

• Created and maintained a YouTube account for the Fraternity to display activism through various

community service initiatives such as Achievement Week and youth mentorship .

JustbKewL Company Atlanta, Georgia

Owner and Operator Fall 2013- Present

• Establish a creative design and apparel screen printing company in the Atlanta area.

• Handle purchasing orders, invoices, and various financial instruments through Excel.

• Utilize digital marketing techniques to promote sales and increase revenue.

Community Actively involved with Project WE, which mentors at risk youth in West End, Atlanta

Service City of Refuge, Atlanta, Georgia

Projects with Purpose

Raising Expectations - Kennedy Middle School

Omega Psi Phi, Psi Chapter

Man of Valor Church organization

National Association for the Advancement of Colored People

Activities Member of the Morehouse Business Association

Member of the Morehouse College Chapel Assistance.

Member of Morehouse College Football Team

Skills People management, Digital Advertising and Social Media Public Relations; Microsoft Word, PowerPoint, Excel, Access; familiar

with both Windows and Mac OS; strong basic understanding of Spanish language.

Contact this candidate