Customer Service

Location:

Posted:

February 09, 2015

VIRNEEKA MACKEY

**********@*****.***

Professional Summary

Responsible, reliable and proficient in Customer Service. Passionate and motivated,

with a drive for excellence. 6 years in C ustomer Service a nd Sales

Associate positions.

Skills

Customer and Personal Service Social Perceptiveness

Sales and Marketing English Language

Service Orientation Coordination

Experience

Waitress Feb 2011-Present

Ihop Restaurant (International House Of Pancakes) - A tlanta, G a

Collect payments from customers.

Write patrons' food orders on order slips, memorize orders, or enter orders into

computers for transmittal to kitchen staff.

Prepare checks that itemize and total meal costs and sales taxes.

Take orders from patrons for food or beverages.

Present menus to patrons and answer questions about menu items, making

recommendations upon request.

Assist host or hostess by answering phones to take reservations or to-go orders,

and by greeting, seating, and thanking guests.

Provide customer service by greeting and assisting customers, and responding

to customer inquiries and complaints.

Retail Salespersons Jan 2009-Nov 2010

Target - Morrow, GA

Count money in cash drawers at the beginning of shifts to ensure that amounts

are correct and that there is adequate change.

Greet customers entering establishments.

Stock shelves, and mark prices on shelves and items.

Recommend, select, and help locate or obtain merchandise based on customer

needs and desires.

Compute sales prices, total purchases and receive and process cash or credit

payment.

Education

High School Diploma : D iploma May 2005

Morrow High School - Morrow, GA