Executive Assistant Administrative

Pamela J. Flowers

***** ******** ( Detroit, MI **219 ( 313-***-**** (

*******@*********.***

OBJECTIVE

Seeking a challenging Administrative Assistant position with a progressive

company offering opportunity for growth.

COMPUTER SKILLS

Windows 7, Lotus Notes, Lotus 1-2-3, Lotus Smart Suite, Microsoft Word,

Microsoft Power Point, and Microsoft Excel.

WORK EXPERIENCE

Manpower/IBM Corporation: Executive Assistant ( 2012-2013

. Supported Distinguished Engineer - Enterprise Disk Architecture.

. Managed the Patent Database and worked close with the Law office

lawyers, assistants and inventors to schedule patent disclosure calls.

. Created an Excel worksheet to keep track of all call details which

increased production by 40%.

. Supported Partner of Defense and Intelligence Industry, Global

Business Services and assisted with calendar scheduling, conference

calls, e-meetings, travel, expenses.

. Supported Director and Senior Project Executive, GM CARS Account and

assisted with calendar scheduling, conference calls, e-meetings,

travel.

Manpower/IBM Corporation: Executive Assistant ( 2008-2012

. Supported Vice President, GM Infrastructure Integration Management

with large strategic contracts within GM.

. Managed calendar scheduling, conference calls, e-meetings via the

internet, travel arrangements, visas and passports, faxing,

spreadsheets, expenses, used discretion in handling confidential

materials.

. Supported Senior Location Executive with Community Relations and

company sponsored events.

. Worked closely with the IBM Club and traced the accounting expenses

for each event.

. Responsible for processing payments to suppliers during sponsored

events as well as submitting bank deposits.

Manpower/IBM Corporation: Executive Assistant ( 1999-2008

. Supported Vice President of Marketing, Global Distribution Sector with

calendar scheduling, conference calls, e-meetings via the internet,

travel arrangements, traveled to other states to assist with

coordinating meetings, faxing, spreadsheets, used discretion in

handling confidential materials.

Manpower/IBM Corporation: Administrative Secretary (1998-1999

. Supported thirteen clients with calendar scheduling, typing, filing,

travel arrangements, conference call scheduling, mailings, coordinated

meetings, catering and faxing (US and International).

Manpower/IBM Corporation: Assistant Team Leader/AdminServ Center ( 1996-

1998

. Supported internal customers in the Great Lakes Area. Job functions

included: Responsible for overseeing in coming jobs, coordinating work

flow, prioritizing workload, delegate job assignments, monitor quality

of work, made sure assignments are understood and carried out.

. Trained new team members in understanding what was required. Created

work schedule for administrative team.

Manpower/IBM Corporation: Certified Information Specialist ( 1995-1996

. PHONECENTER/2 software; Answered 1-800-***-**** (IBM 4 You) for the

entire Great Lakes Area.

. Job functions included: Product and campaign promotions, seminar

enrollment, service dispatch, customer satisfaction, call ownership,

remote paging, resource identification, and calendaring and call

navigation.

. Worked closely with various technical departments in consulting

services, product marketing and software configuration.

. Additional work duties included accounts receivable applications,

customer support operations, and department training.

EDUCATION

. Southfield School of Business: Computer Applications Certificate of

Completion

. Cambridge Business School: Clerical Administration Certificate of

Completion

. Ruthruff Adult Education: General Education Diploma - Business

Administration Diploma

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