Operations and Programs Leader with Childcare Focus
Resume:
Melissa Susan Blackwell
Reynoldsburg, OH 43068
OBJECTIVE
Motivated and adaptable professional seeking an opportunity to contribute my diverse experience and skills to your agency. Skilled in client and community agency communication, administrative and clerical support, maintaining confidential case and employee records, and fostering strong organizational and team collaboration. I am eager to expand my knowledge of community services and agency operations while bringing a flexible, dependable, and service-oriented approach to the role. My background in a variety of positions has strengthened my ability to quickly learn new responsibilities, adapt to changing environments, and effectively support organizational goals.
EDUCATION
Bachelor of Science, Double Major in Psychology and Sociology – Minor in Business Administration. Grace College, Winona Lake, IN; May 17, 1997
WORK EXPERIENCE
Chief Executive Officer - NINI MISSIE’S CHILDCARE - Groveport/Reynoldsburg, OH
August 2021-Present
*Direct daily operations of a childcare center, ensuring a safe, nurturing, and developmentally appropriate environment for children
*Leads early childhood learning activities focused on cognitive, social, emotional, and physical development
*Maintains open communication with parents regarding children’s progress, developmental milestones, and behavioral concerns
*Organizes engaging educational programs and hands-on activities that encourage creativity, curiosity, and social interaction
*Manages administrative responsibilities including recordkeeping, scheduling, and operational organization to ensure efficient center performance
EXECUTIVE DIRECTOR – PHEONIX HOME HEALTH DD – Lebanon, OH
January 2021-July 2021
*Conduct interviews of potential applicants
*Recommends employee disciplinary actions
*Implements or modifies policies and procedures for the agency
*Provide updated training information for staff members and participate in formal and informal in- service training
*Maintains records and reports in a timely manner, consistent with accreditation and regulatory standards
*Provide effective leadership and supervision of employees and the agency
*Review, compile, and approve timesheets for employees and submit payroll bi-weekly to the payroll department
*Oversee all grievances, employee evaluations, and unemployment claims
EXECUTIVE DIRECTOR – RESIDENTIAL GROUP HOMES, INCORPORATED – Lebanon, OH
August 2017-February 2019
*Manage over 50 employees and 30 clients on a daily basis
*Ensure that the Board of Directors is kept informed of issues that affect Residential Group Homes, Inc.
*Maintain a cooperative working relationship with Warren County Board of Developmental Disabilities
*Maintain official records, ensure compliance with federal, state, and local regulations
*Oversee Residential Directors and Medical Coordinator to ensure staff schedules & training is complete
*Review and process timesheets and prepare and complete bi-weekly payroll for the agency
*Oversee and approve all new hire employees and review all required documents for employee files
RESIDENTIAL MANAGER-VISIONS MATTER - Lebanon, OH
April 2017-August 2017
* Manage 15 staff members and 3 clients
*Interview and hire potential staff members as needed
*Prepare and maintain client information quarterly as required by the county and state
*Approve and process weekly time sheets and billing sheets for staff and clients
*Liaison between clients, staff, doctors, county and state agencies, pharmacies, and guardians
*Direct Care of Developmentally Disabled Individuals
SOCIAL SERVICES DESIGNEE- CCH HEALTHCARE - Lebanon, OH
November 2016-April 2017
*Complete and execute various administrative, committee, personnel, equipment, and budget functions with and for the residence and employees
*Advocate and guide family, community, employees, and residents on each of their residential rights
*Complete various MDS assessments, discharge planning, Care Conferences, and LOC documents
*Educate and assist individuals with advance directives, guardianship, expert evaluations, hospice and counseling referrals, as well as community assistance programs
WORK AND PERSONAL REFERENCES
Catherine Hess, WCBDD SSA Danielle Dunbar, LPN
801 Drake Road 923 Fairwinds Court Apt A
Lebanon, OH 45036 Lebanon, OH 45036
Rhonda Bates Melissa Stall, WCBDD Support Services Manager
5699 Queen Victoria Street 801 Drake Road
Groveport, OH 43125 Lebanon, OH 45036
Jeanine Huston Ramona Baylor, HR Manager
1292 Rockwell Drive 3875 Mystic Way
Xenia, OH 45385 Grove City, 43123
Contact this candidate