Post Job Free

Resume

Sign in

Sales, Customer Service, commercial operation

Location:
Shanghai, China
Posted:
September 25, 2014

Contact this candidate

Resume:

Fan Yue CV

Personal Information:

Surname: Fan, Given Name: Yue

Gender: Male, Marital Status: married

Date of Birth: 12June1982, Birth Place: Shanghai

MP: 1-391-***-****, E-mail: acf42h@r.postjobfree.com

Working Experience:

In good relationship with various aviation entities, e.g. local ATMB, CAAC, MU technical Dept., JuneYao airlines, Spring airlines,

Airbus China, Airbus helicopter China, Boeing Shanghai, and many general aviation companies nationwide, etc.

Current, MSP/Drilex --- Product manager-Marketing and sales

Marketing and sales of API standard Gate valves, safety valves, choke valves, manifolds, Xmas trees and hydraulic/electronic

control systems, including technical communication and clarification, tender preparation and contract execution, etc.

Support customer by dealing with MRO feedback and work with technical and production team on execution and operation

plan.

Project management---Setup project goals and schedules and communicate among relevant internal/external teams to expedite

project progress in line with the budgetary requirements. Overseeing the overall process of the transaction starting from

supplier qualification, clarification, quoting/bidding, signing, material procurement, production, transportation, delivery,

payment collection, to customer relation maintenance.

Analyse oil drilling equipment market and execute sales plans and operations accordingly under discretion.

Handle key accounts supplier qualification process and transactions, including CNOOC, Sinopec, CNPC, SHELL, Saudi

ARAMCO, PEMEX, ENI SAIPEM, etc.

2006.11 – 2012.11, Qatar Airways --- Airport operation/services supervisor

Administration/fleet operation---Being responsible for all operations and sales, took part in daily station managing and fleet

operation/management(pax & cargo) affairs regarding aviation and aerospace industry (liaise and being in good relation with

local authorities and GHA for operation improvement).

Supplier management--- Sourcing and negotiating contracts with all service providers. Make sure that the local service

providers provide high standards service quality meets and beyond the requirements of the company SOP e.g. hotels and

transportations for crew and pax, GHA etc.

Complaints handling/Customer services & relation---Investigate and deal with all customer complaints with a detailed

report followed with service recovery if possible. Direct facing and deal with the customer if any ongoing service failure is

happening and beyond the control of the front line staff.

Government/airport/public relation---Deal with local ATMB and CAAC Beijing regarding regular and emergency flight

dispatch and emergency air traffic routing issues in case of irregular flight and ad hoc flight arrangements. Cooperate with

CAAC in case of accident investigation and the drafting of the final report of the famous runway approaching incident between

Qatar airways and June Yao airlines.

Irregular flight handling---Coordinate and communicate with HQ technical center, A/C manufacturer and Captain in

Command regarding all operation/technical issues in case of AOG & irregular situation occurrence to make sure that

delay/damage is limited at minimum level.

Team building/management---Roster scheduling based on annual leave and training plans. Annual staff training planning.

Help to maintain the stability and loyalty of the local team to ensure that the station is running in a smooth pace.

Emergency planning---Initiate local emergency response and contingency plan against all hazardous and incidental

occurrences combined with local circumstances.

Deputize airport manager---Deputize airport manager during the absence of airport manager. All coordination and

operation with local units were carried out by me, hence very familiar with the managing role of the station.

Budgeting---Draft station budget for the next fiscal year.

Station administration---Assist airport manager to fulfill his role by dealing with different departments (GHA and

authorities). Deputize airport manager whenever necessary.

Project achievement: Successfully managed and completed the migration of the DCS operation system.

2005.09 – 2006.10, SHANGHAI FASCO GROUND SERVICES AGENCY --- Passenger flight supervisor (including private jet

operation).

Be in charge of all affairs concerning private jet operations with direct authorization from clients' HQ, as well as the liaison and

communication with clients' HQ. Being in good relationship with local authorities (airport & government authorities, ATC, etc.).

2005.03 – 2005.07, UZBEKISTAN AIRWAYS SHANGHAI OFFICE (offline soon after a couple of months operation in PVG) ---

Regional commercial representative

Be responsible of all company affairs in SHANGHAI, including sales (key account sales, sales and promotion planning, dealing with

BSP application from agent, passenger and cargo sales coordination), communication with all cooperative units (crew

accommodation, coordination with different departments in GHA and airport), airport operation (dealing with different flight

situations according to concerning IATA regulations and knowledge.

2002.12 – 2005.03, DRAGONAIR/Cathay Pacific Airways --- Shanghai station representative.

Be familiar with all daily airline operation procedure and routine, good at Traveling Document Control and irregular flight handling,

capable of making Trim Sheet, Load Sheet.

Education:

Bachelor of BUSINESS ADMINISTRATION --- DongHua University

English Skills

Excellent in both spoken and written English. CET-6 and INTERMEDIATE INTERPRETER certified.

Interests:

Music, Playing piano, Movies, Basketball, Billiard

Others:

Straight forward, self-motivative, diligent and conscientious, teamwork oriented.

简简

简简简简:

姓姓姓姓姓 姓姓姓姓姓姓姓1982.6.12 姓姓

姓姓姓姓 姓姓姓姓姓姓姓

姓姓姓13916703036

E-mail: acf42h@r.postjobfree.com

简简简简:

姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓MU 姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓

姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓--姓姓姓姓姓

姓姓姓姓 API 姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓

姓姓姓姓姓 MRO 姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓

姓姓姓姓---姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓/姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓

姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓

姓姓姓姓姓姓姓姓姓姓姓姓姓 CNOOC, Sinopec, CNPC, SHELL, Saudi ARAMCO, PEMEX, ENI SAIPEM 姓姓姓姓姓姓姓姓姓姓姓姓姓

2006.11 – 2012.11 姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓/姓姓姓姓姓

简简/简简简简---姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓

简简简简简---姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓 SOP 姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓

简简/简简简简简简简简简---姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓

简简简简---姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓

简简/简简/简简简简---姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓

简简简简简---姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓

简简简简简简---姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓

简简简简---姓姓姓姓姓姓姓姓姓姓姓姓

简简简简---姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓

简简简简---姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓

简简简简简简简简简简简简简简简 DCS 简简简简简简简简简简简简

2005.09 – 2006.10 姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓(姓姓姓姓姓姓姓姓姓姓姓)姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓

2005.03 – 2005.06 姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓 BSP 姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓

姓姓姓姓姓姓 IATA 姓姓姓姓姓姓

2002.12 – 2005.03 姓姓/姓姓姓姓姓姓姓姓姓,姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓,姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓

简简:

姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓

简简简简:

姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓

简简简

姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓

简简:

姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓姓



Contact this candidate