Collections Specialist Flight Attendants
Resume:
Amie Hoff
When your plate is full it’s going to be a good day!
Columbus, OH 43221
*********@*****.***
Open to new opportunities and adventures
Willing to relocate to: Columbus, OH - Dayton, OH - Authorized to work in the US for any employer
Work Experience
Counter Manager
Clinique - Columbus, OH
September 2023 to Present
Stylist
Banana Republic - Columbus, OH
March 2022 to Present
I love my current job and BMW working remote., but missed owning a clothing store. I work at Banana Republic to fill that void. I am always looking for more hours to stay busy. Collections Specialist
BMW Financial Services NA, LLC - Hilliard, OH
November 2021 to Present
Inbound Collections Specialist
Flight Attendant
United Airlines - Sterling, VA
May 2016 to March 2019
~ Conducted pre-flight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, etc.
~ Supervised and directed other crew members in proper discharge of their duties. Assisted flight attendants in doing in-flight tasks as per the company policies and procedures.
~ Mentored and developed various crew members while supporting, motivating and communicating effectively with all flight attendants.
~ Directed and assisted passengers in the event of an emergency, preparing passengers and aircraft for landing by following procedures
~ Administered first aid to passengers in distress.
~ Responsible for verifying that passengers were in compliance with federal regulations prior to take- offs and landings.
~Ensure passenger safety onboard the aircraft, enforce Federal Aviation Administration (FAA) regulations and company policy
~Routinely inspect cabin emergency equipment for compliance with minimum safety requirements
~ Participate in regular crew briefings prior to each flight (or more often, as needed) regarding flight duration, any expected adverse weather and/or traffic delays, or any other issues affecting planned routes, and shared accountability for passengers and carry-ons as outlined by the FAA and the company
~ Front-line marketing of airline products and services
~ Direct aircraft evacuation as necessary and provide appropriate assistance in medical
~ Mentor new line flight attendants on company policies and procedures
~ Successfully completed annual requalification, consistently exceeding company Owner
Eighteen O' Three Taproom - Galion, OH
January 2015 to July 2016
~ Co- owner of a craft brew taproom in our small town.
~ In charge of hosting events, ladies night, banquets, poker night, and hosted local bands
~ coordinated local food trucks to have on premises for our customers
~ Worked with other breweries to have them host their product and events at our taproom
~ worked the floor Wednesday - Sunday hosting Ohio Breweries that didn't use distributors on our taps
~ Spent Monday and Tuesdays traveling all over the state of Ohio to ensure we found the perfect variety to show case each week
~ built strong relationships each week as we became knowledgeable in other breweries products Clothing Boutique Owner
Couture Topia - Galion, OH
January 2013 to May 2016
~ Owner of a small town boutique.
~ Managed general operations of the store, made sure it ran smoothly, cleanly and met any budget and sales goals.
~ Efficiently handled returns and exchanges
~ Created unique advertising displays
~ oversaw pricing and stock control
~ interviewed, hired, and trained new employees
~ Assisted customers and helped them try on items and complete sales.
~ Operated cash registers, managed financial transactions, and balanced drawers
~ Sat on Chamber of Commerce Committee and was active in a growing community. Pharmacy Technician
O'Bleness - Athens, OH
June 2003 to January 2005
~ Worked in a hospital setting
~ Made IV's and Chemotherapy
~ prepare and distributed prescription medications
~ Mandatory accuracy in date entry skills
~ Exhibited strong time management and organizational skills
~ Delivered excellent communication, both orally and in writing Travel agent
Athens Travel Connection - Athens, OH
2000 to 2001
~ Maintained up-to-date knowledge of travel products including: airline travel, hotel and car reservations, cruise and tour travel. Developed and maintained outstanding relationships with clients and exceeded their expectations for customer service while securing their travel arrangements. Education
Professional Bartending School
Professional Bartending School - Arlington, VA
March 2019 to March 2019
None in Pre Pharmacy
Ohio University-Main Campus - Athens, OH
September 2004 to January 2005
Brevard Community College in General
Melbourne, FL
August 1998 to May 1999
Skills
• Customer Care
• Customer Service
• Time Management
• compounding
• Data Entry
• inventory
• Billing
• Typing
• Cash Handling
• Sales
• Customer service
• Cash handling
• POS
• Supervising experience
• Cash register
• Interviewing
• Mentoring
• Typing
• Pricing
Certifications and Licenses
Certified Pharmacy Technician (CPhT)
Additional Information
I am great at being an ambassador for products. I am passionate when talking about products, and I am approachable. I enjoy working with people. Being Flight Attendant has prepared me even further in the customer service industry.
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