Results driven problem solver;
Outgoing, creative and energetic personality;
Deadline focused individual;
Highly motivated, self starter and positive person;
Strong networking backgrounds
Secure a full time position in a dynamic company that promotes and fosters
employee creativity and innovation, where my experience will be utilised to
its potential and help make a difference in the success of the company.
Wide ranging experience in Cisco Unified Communications, including Cisco
Call Manager, Cisco Unity, Cisco Presence, Cisco Attendant Console, voip
gateways, VG224 and ATA186 analog devices and phones: C7962, C7942, C7961,
C7970, C7937. C7921 Wireless - based on Cisco LWAPP and Cisco Controllers.
PRI/BRI/CUBE H323 and MGCP VoIP gateways installation, configuration and
Proven experience working with Cisco LAN/WAN technologies, including Cisco
3600, 3700 switches, Cisco 4500 and 6500 Catalyst switches, Cisco router
models ranging from 1800, 2800, 2900 and 3800. EIGRP/OSPF, DMVPN.
AVNET TS - UK, Germany, Poland /EMEA Network Analyst: January 2002 -
As a member of Avnet GIS - Global IT Services Enterprise Team responsible
Day to day duties: Europe-wide support of the VoIP/Network infrastructure
based on CISCO hardware.
Maintenance, troubleshooting, backup and upgrades of the 3 nodes CUCM 8.5
cluster and 2 nodes Cisco Unity 7 cluster located in Netettal, Germany and
Bracknell, UK Data Centres.
Integration of existing network and VoIp solution to the company standards.
Analyse, propose and implement WAN connections/modifications and VoIP
solutions through European company subsidiaries. Manage all aspects of
Interconnect WAN circuits to the various subsidiaries in Europe with Cisco
Third level escalation point for UK/Germany based IT Service Desk utilising
HP Peregrine ticketing system.
Ensuring high availability of all network equipment and services both LAN
Tight cooperation with other GIS groups.
Connecting new acquisition offices and warehouses on-demand at short notice
to serve business across Europe.
Monitoring networks with NNM - Network Node Manager and PathView.
Troubleshoot at short notice.
Liaising with CICO TAC and WAN circuits/E1 providers in multiple EMEA
Installation and configuration of Riverbed Steelhead WAN accelerators in
our subsidiaries in EMEA DMVPN cloud. Resolving internal customer
connectivity issues, frequently travel to other company locations.
Key Projects :
- Build Cisco VoIP cluster with 2 nodes in our Main Data Center, Germany
and 1 node in DC Bracknell, UK.
-Deploy VoIP and replace old Alcatel PABX in Diegem, Belgium, replace
switches to PoE, training for 150 users.
- Interconnect new warehouses with DMVPN in Romania, Slovakia, Hungary,
- Phone system Deployment in Rueschlikon, CH, Vienna AT, Bratislava SK,
Warsaw, PL Eindhoven, NL, others.
- CUCM perform upgrade from 7.1 to 8.5,. 3000 Cisco phone firmware upgrades
- Various office moves across Europe.
- New Companies acquisition - integration to our network/VoIp standards
including new switches and HSRP VPN.
OPENREACH.COM - USA Network Operations Support Engineer: August 2000 -
The company provided VPN solutions.
Involved in the overall projects management and network operations
including routers and firewalls, monitoring traffic and enforced intrusion
detection,responsible for many security aspects within company.
Installed and configured DNS servers, Cisco 1600, 2600, 3600 series routers, 2900 Series, Catalyst switches, Cisco HP 10BaseT Hubs Cisco VPN 3000
Series Concentrators .
DIMAC - USA Network Services Consultant: June 2000- July 2000
As a part of a Network Services team I was responsible for LAN/WAN network
operations management. I was working on a migration from Novell NetWare 4.1
to Windows NT 4. I administered approximately 500 users in mixed
Whittman-Hart Biosafe Project - USA Network Engineer/Consultant:
January 2000- May 2000
During this project I was providing a professional advice on how to to
design and implement B2B e-commerce trading network. I built a new servers,
configured routers and firewalls, implemented Local Area Networks and
Virtual Private Networks, installed and monitored Cisco 1600, 2600 routers,
2900 Series XL Catalyst and 10BaseT Hubs. I administered NT Servers, IIS
4.0, provided assistance for WWW developers.
The main two platforms I was working with were NT4 and Unix Sun Solaris
IBM-Bank One - USA Y2K/Network Consultant: November 1998 - November
Year 2000 Impact Analysis Project for BANK ONE, one of the largest American
As a part of IBM Global Services worked to verify the readiness of computer
hardware, applications and networking equipment. The purpose was to assure
year 2000 compliance with minimum business interruption.
Testing of each of these products required preparation of checking
environment, scripts and documentation.
Also installed, configured and tested LAN and WAN networking equipment -
NICs, Hubs, Switches, UTP cable, T1 circuits, Cisco Routers . Managing NT
user environments, sharing files, printers, backing up and restoring data,
maintaining and repairing desktops and servers.
Frontier Software - Sydney Technical Consultant: March 1998 October 1998
Duties: administration and support of Local Area, Exchange Server 5.5
administration, Disaster Recovery Procedures, Remote Access Server (PPP,
Dial-up, ISDN), Responsible for installation, upgrades and repairs of
hardware and software. The Three Tier Client-Server Complete Human
Resources IT Systems installation/upgrade on a number of operating systems
and different network platforms such as NT, UNIX, NetWare and databases
(Oracle, SQL Server). Providing second level of support for customers in
New South Wales and Victoria (Australia) on many aspects of technical
issues related to the abovementioned systems.
PW Australia - Sydney PC Support/ Lan Administrator: October 1995-
Duties Day-to-day administration of Local Area Network.
Specific Tasks: Systems installation, configuration, security and
maintenance, server management, file backup, creating and managing groups
and user accounts. Purchase, installation and configuration of new hardware
MUNICIPAL COUNCIL-Poland Information Technology Manager July 1994 To
Duties: planning, analysis, design, acquisition support and maintenance of
the departmental computer systems. Implementation of the latest computer
technologies. Conducting training for PC users. Computers repair and
upgrade. Responsible for the effective operation of the IT infrastructure.
Installation of software, on-site customers support.
EDUCATION & Professional Training
Riverbed: Steelhead Appliance Deployment & Management - Bracknell, UK
Steelhead Appliance Advanced Deployment & Management -
Bracknell, UK (2012)
Cisco Wireless: CWLF - Cisco Wireless LAN Fundamentals - London (2008)
CWLAT - Cisco Wireless LAN Advanced Topics - London (2008)
Cisco Voice: CVoice - London, UK (2008)
CIPT1 - Implementing Cisco Unified Communications IP Telephony
Part 1 - London, UK (2008)
CIPT2 - Implementing Cisco Unified Communications IP Telephony
Part 2 - Utrecht, NL (2008)
TUC Troubleshooting Cisco Unified Communications Systems -
London, UK (2008)
IUC Implementing Cisco Unity - Bracknell, UK ( 2008)
Cisco Networks:ICND - Interconnecting Cisco Networking Devices, Warsaw, PL
MSc Polytechnic University of Technology at Krakow, Poland, 1993.
EXCELLENT REFERENCES AVAILABLE UPON REQUEST.