Project Manager Sales

RAJ KALLI http://www.linkedin.com/in/rajkalli

*** ***** ***** ****, *******, GA 30075 US Citizen, Australia PR, India OCI

Email: r *******@*****.*** Mobile: +1-678-***-****

SUMMARY

• Talented and accomplished professional and thought leader with over 13 years of experience.

• Proven track record in management consulting and advisory roles, leading large cross functional teams

(>100 resources) and managing ~40 direct reports.

• Planned and executed large complex global projects and initiatives with budgets up to $25M.

• Contributed ~$8M annually in sales and business development.

• Sectoral exposure includes telecommunications, retail, entertainment and manufacturing .

P ro je ct Ma na ge me n t • P rod u ct Ma n ag e men t • Ch an g e Ma na g e men t • A cq u isit ion S t ra t eg y •

O rd e r Ma na ge me n t • Dig it a l Ma rket in g • S ieb e l CRM • P ro ce ss I mp ro ve me n t (B P M/ BP I ) •

P MO/ E P MO • B PO • Qu a lit y Man ag e men t • Bu sine ss De ve lo p men t • St ra te g y • Clo u d/ O n

D e man d • S DL C • RFP / RFI • e Co mme rce • A na lyt ics • Bu sin e ss & Te ch no lo g y

T ra n sfo r mat io n

CERTIFICATIONS

Certified Scrum Master, Siebel Customer Experience, ITI L v3 Foundation, Lean Six Sigma Black Belt,

O racle Project Management, Oracle R12 OnDemand, Siebel 7.7 Certified Consultant and PMP exam

qualified

TEC HNOLOGIES

Cloud Computing, Analytics, Java, .Net, Mercury testing tools, MS Office/Visio/Project, MS SQL,

OnDemand, Oracle DB, Oracle EBS, SAP MM, Sharepoint, Siebel 7.x/8.x

ME T HODOLOGIES

Agile (Scrum techniques), Gantt, ITI L v3, Lean Six Sigma, Organization Maturi ty Modelling, PERT,

P MBOK standards, SDLC (Waterfall), Rational Unified Process, JAD, Demand Management

AWARDS

Leadership Award by Canadian Member of the Parliament, Indian American Scholarship Fund, Paul Harris

Fellow & Society Member

KEY ACHIEVEMENTS

• Designed Boeing’s Event management tool for 787 Dreamliner Paris Air Show.

• Delivered over $8M in business and technology transformation projects on-time/on-budget by leading

cross functional teams and by introducing project management best practices.

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• Slashed annual costs by initiating process improvement techniques to reduce headcount and improve

efficiency in Earthlink, Bellsouth, MCI & Verizon.

• Developed strategies to improve brand marketing and enhance customer experience for Target, Coca-

cola, Belk & First Data.

• Generated ~$8M annually in new revenue by forging C-level relationship in high potential markets such

as telecom (Bellsouth), Healthcare Insurance (Cigna), Financial Services (Equifax).

• Successfully led 12 end to end global engagements.

• Sold and delivered $25M Siebel Order Management project in Bellsouth before acquisition by AT&T.

• International experience in Venezuela (Cantv), Brazil (Bradesco, BancoReal), Switzerland (Credit

Suisse), Australasia (Coca-Cola) and with offshore teams in India.

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CAREER HISTORY

Strategy Advisor Jun 2013 – Cu r rent

F reelance Consultant Atlanta, GA

Responsible for advising and executing on operational and strategic improvement programs by identifying,

analyzing, improving, measuring, and controlling.

• Senior Project Manager (ITPMO) at AutoTrader.com - Responsible for project managing a personalized

recommendation tool (Products Portfolio) based on behaviour and mathematical analysis; lead 15+

resources and manage ~$600K in budgets; and engage with Enterprise/Product Analytics to drive

key decisions.

Head of Process (BP I) for Sales Support Sep 2012 – Jun 2013

Earthlink Atlanta, GA

Responsible for providing thought leadership, managing process improvement and project management for

acquisition integration initiatives supporting B2B sales operations, sales engineering for Hosted VoIP, Cloud

and other telecommunication products with ~$500K in monthly revenue.

• Improved operational efficiency and effectiveness by working with executive leadership in developing

and executing post acquisition strategies.

• Guided all levels of management to aggressively implement continuous process improvement culture.

• Provided leadership in key enterprise level business and technology t ransformation programs

(Sharepoint, Reporting, SalesLogix, OMS) with executive oversight.

• Worked with Product teams in new product launches (IT Services); marketing of key products to

strategic customers; ensuring best practices are followed and training to sales and support teams

across multiple channels.

Di rector of Product Professional Services Apr 2011 – Sep 2012

Stragital Australia Sydney, NSW

Responsible for business expansion opportunities with existing accounts and bringing in new business by

effectively selling business solutions to meet client global needs. Build client relationships, advice on creative

marketing and provide leadership to professional services. Developed specific SaaS product for Asian

markets.

• Achieved and forecasted professional services revenue and profit/margin targets quarterly (P&L).

• Managed resource schedules to achieve utilization targets and strategic non-billable activities.

• Coached and implemented professional services business practices, governance and continued

i mprovement culture and monitored productivity.

• Performed pre-deal acquisition due diligence and developing post-deal acquisition strategies.

Manager (Project Management) M a r 2010 – Apr 2011

Sapient Atlanta, GA

Responsible for assessing client needs; developing project scope; setting project quality and performance

standards (Lean Six Sigma); assessing and managing project risks, resources, t ime and budget; PMO setup;

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and managing client relationships. Also responsible for recruiting, t raining and coaching direct reports.

• Transformed Target’s online business by leading BPI/BPM, business intelligence (BI) and data

warehousing (DW) teams for Omni-channel retailing (target.com).

• Negotiated and implemented B2C e-Commerce portals for Coca-Cola’s German and Australian

operations (mycokerewards.com, cokezone.co.uk and cokeunleashed.com).

• Executed a comprehensive post acquisition strategy for First Data to enhance brand and online

customer experience, as well as provided e-Learning and Development tools (firstdata.com,

f irstdatams.com and merchantinsider.com). The tools were presented at Big Retail Show, NY, 2011.

• Contributed $3+M to revenue pipeline through business development initiatives.

• Clients: Coca-Cola, Target, First Data, Cigna, Michelin.

Strategy Advisor Jan 2008 – M a r 2010

F reelance Consultant New York City, NY

Responsible for advising clients on variety of business and technology issues that help identify, assess,

manage, measure and t ransform the organization’s performance and capabilities.

• Project managed end to end Siebel order management program for Pitney Bowes (~$3M).

• Led global technology t ransformation for Credit Suisse US and Switzerland operations (~$4M).

• Clients: Credit Suisse, Pitney Bowes, Caterpillar, Automated Packaging Systems.

Project Manager Apr 2007 – Nov 2007

Microsoft Corp Atlanta, GA

Responsible for project management in the on-line and digital space, as well as delivering sales

demonstrations and proposals to existing and prospective customers for business development.

• Performed competitive and SWOT analysis, to develop brand uniqueness and e-Commerce strategy

for Belk (~$4M).

• Led 5+ simultaneous e-Commerce and e-Auction portal engagements for Dubai Port World’s (~$10M)

port (liquidation.com), shipping (tejari.com) and real estate holdings (simsari.com) & Amway

(amway.com).

• Clients: DP World, Amway

Lead Solutions Consultant Sep 2004 – Dec 2006

Oracle Corp (Siebel Systems) Atlanta, GA

Responsible for technology and functional subject matter expertise in Siebel CRM, eBilling, eDocs and

O racle ERP products while being involved in business development activities.

• Sold Siebel product licenses and professional services to Bellsouth ($25M) and Equifax ($6M)

• Designed and developed event management tool for Boeing’s Paris Air Show showcasing 787

D reamliner.

• Managed eBilling and CRM engagements for Latin American telecommunication carriers (Cantv,

Cantv.net and Movilnet), as well as financial organizations (Bradesco and Banco Real).

• Clients: Bradesco, Banco Real, Boeing, Equifax, Bellsouth, Blue Cross Blue Shield (North Dakota),

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Cantv, Cantv.net, Movilnet, CompuCredit, GE Finance, Thomson Reuters (RIA), Verizon, EDS, Texas

I nstruments, Florida Power & Light.

Management Consultant May 2003 – Sep 2004

Accenture Atlanta, GA

Responsible for improving business processes using maturity models, requirements gathering, gap analysis

and benchmarking exercises through the use of technology.

• Streamlined Bellsouth’s IT portfolio to reflect industry best practices and for future ease of

optimization.

• Configured and customized CRM tools to meet MCI’s business and technical requirements.

• Clients: Bellsouth, MCI.

Delivery & Product Manager Aug 2000 – May 2003

MedOne Atlanta, GA

Established a 15-member US-headquartered software development company, with operations in Bangalore,

I ndia. The venture successfully developed a US compliant healthcare management software tool.

• Developed and executed product strategy, roadmap and design from concept to release.

• Successfully sold the company for 5x initial investment before costs.

EDUCATION

Bachelor of Science (Computer Science), Georgia State University, Atlanta, USA

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