Customer Service Manager
Resume:
Tren T. Clark
*** ***** ****** **. ? Sherwood, Arkansas 72032 ? 870-***-**** ?
acamph@r.postjobfree.com
Objective
To obtain a challenging position in a professional environment, that will
utilize my cognitive and business skills, and offer advancement
opportunities.
Education
Webster University, St. Louis, MO
Major: Masters in Human Resource Management
Graduated: October 2013
University of Central Arkansas, Conway, AR
Major: Public Relations Minor: Marketing
Graduated: May 2010
Honors and Activities
Student Corporate (2007-2010); team leader (2008-2010)
Society for the Unification of African American Women (2007)
Community Service Committee Chairwoman (2007)
Students for the Propagation of Black Culture (2007);
Community Service Chairwoman (2007)
Minority Mentorship Program (2007 - 2009)
Miss Essence Scholarship Pageant Participation Award (2007)
Special Task Committee Recognition Award, (2007)
Woman of Integrity Award (2008)
Homecoming Nominee Award (2008)
Work Experience
Operations Advisor, Drivetime Corporation- N Little Rock, AR
February 2013 to present
Complete monthly and weekly inventory audits. Track, and correct car titles
and other confidential documents. Pull diliquent reports to complete,
advise co-workers on all operation procedures. Manage accounts and provide
customers with retail advice.
Bank teller/CSR, First Security Bank - Conway, AR
July 2010 to October 2012
Assist customers with multiple transactions ensuring accuracy. Work with
confidential information daily. Execute open and closing procedures.
Provide excellent customer service to every customer. Open accounts and
provide second mile service to customers
Internship, Northwestern Mutual Financial Network-Little Rock, AR
January 2010 to July 2010
Licensed in life and Health Insurance in the state of Arkansas. Establish
networking relationships. Attend campus career fairs. Develop and implement
marketing, advertising, and public relations plans. Manage campus
internship advertising, including newspapers, posters, and kiosks
Server, Pizza Hut - Conway, AR
October 2007 to July 2010
Provided excellent customer service in person and over the phone. Handle
cash and credit
sales of up to $2000 and assured accuracy in customers' receipts. Worked
with a team of 7
employees to complete daily responsibilities. Made sure customers felt that
they were in a comfortable environment. Completed opening and closing
procedures.
Community Services
Coordinator of Smart Girls at the Boy's and Girl's Club, Conway, AR
Summer 2008
Cougar fest, Sally Cone Elementary, Conway, AR
October 2007
Minority Mentorship Program, UCA, Conway, AR
August 2007 to April 2008
Tren T. Clark
247 Apple Valley Dr. ? Sherwood, Arkansas 72120 ? 870-***-**** ?
acamph@r.postjobfree.com
References
Ms. Lacey Mahan
Supervisor Teller of First Security Bank.
2105 DaveWard Drive
Conway, AR 72034
Ms. Brandy Porter
Former colleague and friend
2270 Meadowlake #804
Conway, AR 72032
Ms. Desiree Randle
Former colleague and friend
3670 Jeanna Drive #424
Conway, AR 72034
Ms. Areikar Young
General Manager of Drivetime Corporation
5045 Warden Rd
N Little Rock, AR 72116
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