Pfafftown, NC 27040
Long term employment and the opportunity for continued career growth using my education and industry work experience to establish myself as a key player within the company.
SUMMARY OF SKILLS
Senior Information Technology Specialist with extensive experience in most management and technical applications. I have expertise in a wide array of information technologies. Have a strong knowledge of Active Directory topologies in a multi-forest environment including trusts, replication, GPOs, FSMO roles, Kerberos, DNS and DHCP. Administration & Support of Microsoft Windows 2000, 2003, 2008R2, 2012R2, 7, 8, XP and Mac operating systems. LAN/WAN installation and troubleshooting. I have an extensive hands-on working knowledge of Installing/Configuring/Troubleshooting Servers, Network Hardware, Desktop Hardware and Software. I am experienced in all areas of customer service and end-user Support.
AREAS OF EXPERIENCE
Platforms: MS Windows 2008,2012 R2 and 2016 Server Windows 8 and 10 As well as most Mac operating systems, VMware, Zen Desktop and Server
Software: All Windows OS’s, Active Directory, Commvault, Symantec Backup exec and NetBackup software, SharePoint, All Adobe products, Exchange and Office 365 many types of Anti-Virus, Spyware and Security Software, Castille Right Fax software, Microsoft Skype for business, Track-It reporting software, VCenter, VSphere and Zen Desktop. NetApp Storage Systems, Spice works and Manage engine network management software.
Hardware: Computer assembly, installation, configuration, maintenance & troubleshooting. High-end Servers, SAN’s, Multiple tape devices, PCs, Laptops, Printers, Macs Multimedia Systems, Modems, DSL Modems, Internet, switches and routers, SCSI Devices I.e. Hard Disk Drives, CD-ROM Drives, Commvault Tape Backup System SonicWALL and Palo Alto Firewalls
Network: Windows server 2008R2, 2012 and 2016 Active Directory installation, administration, troubleshooting. Novell Netware (Ver. 3.11 & above) installation, administration, troubleshooting. Fast Ethernet Hubs, 3 Com, HP and Cisco Switches, Routers, Structured Cabling System including Patch Panels, UTP and Fiber Optic Cable installation, connection, termination, troubleshooting
Healthcare Partners, A DaVita medical Group (El Segundo California)
System Engineer III 05/14/2016 to 06/12/2019
Design, develop, support, and maintain the systems infrastructure, including the implementation and design of hardware and software. Built multiple virtual Microsoft servers needed for miscellaneous projects. Was in charge of collecting information for the quarterly SOX audit. Headed Symantec antivirus implementation, Data Loss Prevention and a Touchworks rollouts. Rolled out System Automation for server patching. Worked on tickets supporting the end user. Worked closely with Security creating reports with PowerShell and monitoring the system with Nexpose. Reviewed previous documents and prepared up-to-date documents. Modes and reports to meet consumer requests. Created and administered companies VMware servers. Contributes to moderately complex aspects of a project.
Concerto Healthcare (Irvine California)
Senior Systems Engineer (Active Directory Specialist) 09/26/2014 to 6/01/2016
Brought companies active directory to best practices. I completely reconfigured the active directory and network to be Hipaa compliant. I handled company’s encryption and Antivirus. I was the person responsible for creating users, shares and group policies. I created and administered all companies VMware servers. Network and Server security, Citrix, NetScaler’s terminal services monitored and reported on all servers Worked with hosted network provider to ensure all servers and backups were running correctly and accessible to the users at all time. I created network utilization reports for management. I gave application support for proprietary 3rd party applications. I handled all escalations and 2nd level support requests.
Moffatt & Nichol (Long Beach California)
Senior System Engineer (Active Directory Specialist) 06/12/2013 to 08/26/2014
I brought a poorly managed active directory up to best practices. I created new organizational units, resources, groups and managed service accounts. I cleaned up the users, groups, servers, and computer organizational units. Recreated group policies and attached them to newly created organizational units. Given control of their backups using Backup Exec 2012 backing up over forty TB’s of data in their two locations. I was asked to join their infrastructure group and help take care of their virtual infrastructure using VMware. I took part in the installation and configuration of their citrix implementation. Also took part in the migration to from office 2010 to office 2013 and office 365. Handled all exchange troubleshooting with their two front-end servers and two backend servers. Asked to help get the help desk tickets back under control and handle all second level requests.
Enpointe Technology (Gardena California)
System Engineer 08/28/2012 to 06/01/2013
Hired to do remote and onsite installations and troubleshooting of Microsoft products, Specifically Microsoft Lync and Windows Server 2012. My duties included getting in touch with the company IT department. Getting all IP addresses and user access necessary to do my job and completing the project in the allotted amount of time.
Reed Business (Los Angeles California)
System Engineer 3-month contract 04/20/2012 – 07/20/2012
Hired to complete a move to a new location. Duties included keeping track of the backups (So that the System administrator could concentrate on the Move) using NetBackup. Installing, setting up and configuring ESX hosts and VMware servers, Installing and configuring the VMware client (VCenter) and the VMware Paravirtual Adapter. Creating and configuring Virtual machines. Preformed Windows 2003 and 2008 server builds Troubleshoot configuration errors, setting up Load Balancing. Installing, configuring, creating and publishing Citrix Profiles, moving large amounts of files using robocopy scripting. Creating reports on network traffic and bandwidth
One Legacy Inc. (Los Angeles California)
Systems Administrator Temp Position 03/28/2011 – 03/06/2012
As System Administrator, duties included ensuring the integrity and security of enterprise data on all servers. Install, support and maintain all servers and other computer systems. Developed and maintained Active Directory topologies using the latest Microsoft technology in a multi-forest environment including trusts, replication, GPOs, FSMO roles, Kerberos, DNS and other core infrastructure related to Active Directory. Documented tested and applied system software/hardware updates, releases and patches Analyze log files to identify potential issues. Preform audits of company software. Apply operating system updates, patches and configuration changes Install and configure new software, Oversee the administration of user accounts, permissions, access rights and storage allocations. Added and removed user account information from Active Directory, resets passwords, configured Cisco routers etc. Troubleshoot reported problems, preforms system tuning. Ensures that network infrastructure is up, running and available. Oversee configuration of Cisco, Sonicwall and Barracuda firewalls, rules, ports and filters, resolve technical issues and address a wide range of questions as the help desk first point of contact.
Healthcare Communications Group, (El Segundo California)
IT Manager Out of Business 8/26/2009 – 03/05/2011
As IT Manager Duties included: Upgrading and maintaining the companies Exchange 2003 server to Exchange 2007. Upgrade all office 2003 clients to office 2007, Rebuild, reconfigure and manage the companies Active Directory using Microsoft best practices, Creating new Forests Trees, Domains and OUs. I troubleshot and resolved Active Directory access and connectivity problems through the use of system utilities such as Event Viewer, ADSIEdit, Dcdiag, Repadmin, Netdom and others Upgraded the companies ACT 2006 to the current version, Get current on all workstation and server updates. Resolve all backup issues with Backup Exec. Updated and managed companies SharePoint Reconfigured all the company’s GPOs, installed and configure a Sonicwall NSA 3500 Firewall. Update companies Websites, Resolved issues and trained users. I was also in charge of monitoring and maintaining companies HIPPA Compliance
Shachihata Inc. (Harbor City California)
Senior Systems administrator \IT Manager \ Help Desk Manager
Out of business 7/5/1999 - 7/10/2009
Hands-On administrator of a Windows 2000 - 2003 network with 250 nodes and 13 NT and Windows 2000 dell servers in a PC environment for the home office and 2 Satellite locations. Planned and implemented LAN migration from a Windows NT to Windows XP environment. Successfully installed and maintained an Ethernet 10-Base-T and 100-base-2 category 6 network which included cabling, setting up new users, network security, virus detection, AS400 connectivity and Email (Microsoft Exchange 2003). Experienced in all applications such as Windows NT and 2000, XP, 2003, Goldmine, Microsoft office, Sybase, As400, MAS 90, Rolm and NEC 2000 phone systems. I directly reported to the Chief Financial officer.
Josh Rabb Manager Healthcare Partners 920-***-****
Jeff Bundy Manager Healthcare Partners 702-***-****
Ohio State University
Bachelor’s Degree, Computer Science
MCITP Windows 7 Windows Server 2008 Windows Server 2012