Customer assistance

PRITHIKA.P Mobile : 984*******

Email : ****************@*****.***

CAREER OBJECTIVE

To pursue a highly challenging career where I get a chance to use my knowledge and skills that will contribute success to the company while providing an opportunity to enhance my learning skill and career growth.

EDUCATIONAL QUALIFICATION

Currently pursuing MBA (Business Analyst) from IIKM Business School. B.com (General) from Shrimathi Devkunvar Nanalal Bhatt Vaishnav College for Women, with an aggregate of 70%

H.S.C from Ananthavalli Matriculation School, with an aggregate of 81%. S.S.L.C from Ananthavalli Matriculation School, with an aggregate of 71%. WORK EXPERIENCE

Worked in “Club Mahindra (Mahindra Groups)” as a “Collection Executive” in Collection & Credit Management from Feb 2015 to Aug 2017 Roles & Responsibilities:

Collection of annual subscription fees.

Solving queries and issues of customers.

Helping customers to plan a holiday.

Worked in “Sterling Holidays” as a “Senior Executive” from Aug 2017 to Dec 2017.

Roles & Responsibilities:

Handling customer queries and complaints.

Booking holidays in resorts.

Handling inbound calls.

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PRITHIKA.P Mobile : 984*******

Email : ****************@*****.***

Currently working in “Flendzz Technology Private Limited” as a “Customer Relations Officer” from Jan 2018 to till date.

Roles & Responsibilities:

Handling Queries and complaints.

Monitoring calls.

Guidance for team members.

Having knowledge in SQL server and Business analyst tool. TECHNICAL SKILLS

Operating System

Package

Web Technologies

: Windows Series

: MS Office (Ms-Excel, Ms-Word, Ms-Powerpoint)

: Tally (Basics), Flash CS4

PERSONAL DETAILS

Date of Birth

Father Name

Gender

Marital Status

Nationality

Languages Known

Present Address

: 27.11.93

: K. Pari

: Female

: Single

: Indian

: English, Hindi, Tamil

: 5, Bharathiyar Street, VOC Nagar, Pammal,

Pallavaram.

Declaration:

I hereby declare that all the information furnished above are true and correct to the best of my knowledge and belief.

SIGNATURE

DATE PRITHIKA P

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