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Customer Service Sales Representative

Calgary, Alberta, Canada
May 14, 2019

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To obtain a position as a Customer Service Representative with a reputable organization; where I can apply my unwavering commitment to ensuring company’s success.


-3 plus years plus experience in Customer Service as a Sales Associate

-Ability to build productive relationships, resolve complex issues and win customer loyalty.

-Possession of appropriate technical and operational knowledge, skills (MS Office Suite)

-Possess outstanding interpersonal skills

-Possess excellent communication, verbal and writing skills

-Very organized and able to work at a fast pace

-Ability to perform tasks independently as well as a part of a team

-Ability to solve customer queries effectively

-Quick learner and always follows directions

-Experience in Cash-handling


-Consistently met and/or exceeded monthly sales goals.

-Raised $13,267 along with fellow volunteer members for the Africa’s Children-Africa’s Future (A.C.A.F) foundation during the World Aids day fundraising and awareness drive.

-Awarded amongst other awards, (Most Amiable Student 2011-21012) at High School Award Ceremony.


Sales Associate Ghost Armor, Chinook Mall, Calgary SW May 2015 – date

Maintain outstanding customer service ensuring each customer receives great service

Merchandise products and generate sales

Support the store management team

Execute the daily operational, day-to-day goals and priorities as assigned

Uphold merchandising and store cleanliness standards

Handle cash, debit, and credit card transactions

Unpaid intern Keys to Recovery rehab services, 327 41 Ave, Calgary NE September 2018 – April 2018

Ran client visits in which I conversed with the clients, typed up the summary of the encounter (SOAP notes) and filled out progress reports (supervised).

Organized events alongside my supervisors including weekly group meetings such as Addictive Thinking and more

Co-ran SPDAT’s (admission qualifications) with a supervisor to ensure each new client was the right fit for the organization.

Built trust and relationships with clients by sitting in during meetings and sharing applicable events in my life as well.

Sales Representative Emzo Clothing, Sunridge Mall, Calgary NE April 2014 – Sept 2014

Attended store with very little supervision

Interacted with many different customers daily

Assisted customers with a variety of problems and concerns

Handled cash, debit, and credit card transactions

Kept store clean at all times

Restocked shelves on a regular basis

Abided by all company safety policies

Intern Beats 99.9 FM- (26 Keffi Street, Ikoyi Lagos. Nigeria)

Assisted Producers in ensuring shows are aired hitch-free

Assisted with studio set-up for broadcasts

Attended to special guests

Organized cues for song requests

Carried out other administrative duties as required. Filing electronic and hard copies, emptying trash cans and ensuring studio cleanliness.


2018 Ambrose University, Calgary, Alberta, Bachelor of Arts (BA), Behavioral Sciences Major

2013 The Great Lakes College of Toronto, Pre-University Studies (Diploma)

2012 Chrisland International High School, High School Diploma

References Available Upon Request

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