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Manager Training

Location:
Buffalo, New York, United States
Posted:
August 18, 2019

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Resume:

Alan Gyorffy

*** ******* ***, *******, ** *****

*** ***** ***** **, **** Beach Gardens FL, 33420

Phone: 904-***-****

E-mail: ac936k@r.postjobfree.com

Website: https://www.linkedin.com/in/alan-gyorffy-a0972046/ Objectives

To work closely with my clients and sponsors, leverage my relationships to quickly learn about key aspects of the product and potential pain points that the product or service may present to our customers and/or end users. Then select the most efficient and effective training approach using the ADDIE Model, and learning theories to educate our learners for maximum retention.

Education

Master’s Degree – Hawthorne University

Degree in Adult Education

Experience

Senior Instructional Designer (6/18 – 8/19)

James Hardie Building Products (Chicago, IL)

• Work with key stakeholders to define scope of learning experiences, clarify learning objectives, identify subject- matter experts, timeline and projected outcomes.

• Design and develop learning solutions, leveraging tested instructional design theories, practices and methods to create learning activities that are engaging, activity-based, and results-oriented.

• Create solutions that satisfy the needs of a diverse set of learners (e.g. instructor-led, webinars, videos, online courses, quick reference guides, job aids, performance support walkthroughs, etc.)

• Implement tools to track the results of learning experiences (i.e. assessments, quizzes, rubrics, evaluation strategies). Makes recommendations based on these measurements to improve quality of training programs.

• Drive effective project management in all projects through the identification of scope, key stakeholders, models, timelines, and issues/resolution logs.

• Technical Writing of instructions, processes and procedures Instructional Design Manager, Manager/Curriculum Developer/Facilitator (Contract) (6/17 – 6/18) Signature Consultants/AutoNation (Ft Lauderdale, FL)

• Built Training for all variable operations employees

• Designed creativity and innovation into the e-learning process

• Develop methods, toolkits, frameworks, and training programs

• Integrate adult learning and development theories and techniques into platform training initiatives

• Mentor Junior Instructional Designers and facilitators by reviewing and providing feedback for the product trainings and simulators that are created.

• Lead analysis activities to identify learner needs

• Spearhead the overall direction and execute design and development of all learning solutions

• Attend weekly check in meetings with Program Managers and Subject Matter Experts to remain up to date on project launches and determine which update will require training, and/or a needs analysis. Instructional Designer, Manager/Curriculum Developer/Facilitator (Contract) (2/14 – 6/17) American Systems Corp – TSA/FAA, Children’s Hospital of Alabama, US Military (Multiple Locations)

Resume: Alan Gyorffy

Page 2-904-***-****

• Run all multimedia and instructional design projects for the US Military including Human Intelligence. Responsible for creating training solutions to communicate customer and agent impacting information specifics to the end user.

• Judiciously decide the time and effort that should be spent on each product training solution as the customer impact/complexity of the product may vary.

• Mentor Junior Instructional Designers and facilitators by reviewing and providing feedback for the product trainings and simulators that are created.

• Attend weekly check in meetings with Program Managers and Subject Matter Experts to remain up to date on project launches and determine which update will require training, and/or a needs analysis.

• Determine training dates for product trainings and work with the Training Associate to ensure that the product training calendar is up to date. Must also ensure that relevant dates/ information are disseminated to our involved parties

• Proactively follow post training evaluation process which includes surveying agents for knowledge gaps post launch and partnering with our QA Manager to evaluate contacts in which newly launched learning app features were brought up by users.

• Effectively manage multiple projects and initiatives from scope to evaluation in closed-loop process. Manager of Instructional Design and Curriculum Development (5/12 – 6/14) Masco Contractor Services (Daytona Beach, FL)

• Run all multimedia and instructional design projects for the corporation

• Advanced video production including green screen and special effects

• Design curriculum for all users.

• Manage projects from start to finish

Sr. Instructional Designer and Curriculum Developer (Contract) (2/11 – 5/12) TMX Finance Corporation (Savannah, GA)

• Assess, Design, Develop, Implement, and evaluate all facets of the training materials for the department.

• Design curriculum for all users.

• Create graphic and video materials for training courses.

• Conduct gap analysis, and make recommendations reduce the gaps in operations and learning.

• Use various methodologies and media to give and interesting and functional training courses.

• Work closely with subject matter experts do learn what the end user wants and needs in a curriculum. Lead Instructional Designer and Corporate Trainer (Contract) (8/10 - 2/11) Centene Corporation – Nurse Response Division (Ft Lauderdale, FL)

• Identify “core competencies” of the workforce.

• Implement training, and ensure that all training requirements are met.

• Plan and develop budgets.

• Organize training plans.

• Develop training curriculums and materials. Supervise training team members and maintain accountability of the team

Instructional Designer of Program Support for North America and Europe (4/6 - 8/10)

Resume: Alan Gyorffy

Page 3 ac936k@r.postjobfree.com

Convergys Corporation (Jacksonville, FL)

• Instructional Designer - responsible for the design, development and delivery of an accurate and instructionally sound curriculum.

• Develops learning and performance improvement interventions (including web based, virtual classroom and seminar training) to meet customers’ business objectives.

• Uses outputs of needs assessments to determine relevant training deliverables based on the characteristics of learners/trainees.

• Analyzes the characteristics of a setting and performs job task, and/or content analysis Recommends appropriate non-training or training intervention(s).

• Writes performance or behavioral objectives; sequences objectives; designs and develops the instructional materials.

• Uses instructional design principles and techniques in the development of web based and virtual classroom instruction.

• Provides project management oversight of outside vendors in the development of training Consults with management to implement training strategy.

Skills

Skill Set Competency

ADDIE Model Expert

Bloom’s Taxonomy and Kirkpatrick Model Expert

Articulate Storyline and Rise Advanced

Adobe Captivate (all versions) Expert (Certified Adobe Trainer) Adobe Creative Suite – Master Collection Expert (Certified Adobe Trainer) Web Based Training Development Advanced

Microsoft Office Suite Advanced

E-learning Development Expert

Instructor Lead Development Expert

SharePoint Advanced

Technical Writing Advanced

Training and Development Team Management Advanced

Leadership and Communication Master

Camtasia All Versions Advanced

Lectora Integrator and Publisher Advanced

LMS Administration Advanced

SnagIt Advanced

Agile and Jira Project Management Intermediate

InfoMapping/Docutools Expert

Technical Writing Advanced

Graphic Design and Animation Advanced

Technical Training and Development Advanced

DISC Model Expert

Situational Leadership Advanced

Six Sigma Advanced

Resume: Alan Gyorffy

Page 4-904-***-****

• Instructional Design – University of North Florida

• Crucial Conversations

• Situational Leadership

• Lean 5S

• DISC

• Public Trust Security Clearance

• Accredited ACC Coach with International Coach Federation

• Adobe Certified Trainer in multiple programs

• Certified in Information Mapping

• Firefighter I and II State of Florida and South Carolina as well as EMT/Paramedic certification

• Train the Trainer

Certifications and Awards



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