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Columbus, OH
... · Solid background in billing, diagnosis coding, medical terminology, transcription, medical assisting, medical records, and insurance pre-certifications including workers’ compensation. · Highly organized and detail oriented with strong time ...
- Dec 16
Columbus, OH
... • Created and maintained QA scorecards, audit reports, and performance dashboards to track agent accuracy and call quality over time. • Played a key role in calibrations and quality review sessions, ensuring consistency and fairness across ...
- Dec 12
Hilliard, OH
... Core Competencies Data Entry & Validation KYC & Regulatory Compliance Client Documentation Review Digital Health & Therapy Data Platforms Due Diligence & Risk Monitoring Process Improvement & QA Support Banking & Financial Records Management ...
- Dec 02
Columbus, OH
Delores Benning *********@*****.*** 614-***-**** SUMMARY: Quality Assurance (QA) professional with extensive experience in web, mainframe, and ATM testing across Healthcare, Banking, Insurance, and HR PeopleSoft systems. Skilled in manual testing, ...
- Dec 01
Columbus, OH
... diploma Skills • Order Picking • Packaging • Shipping & Receiving • Warehouse Experience • Computer Skills • Billing • Transcription • Nursing Experience • Telemarketing • Home Care • Vital Signs • Medical Records • Medical Office Experience • ...
- Nov 28
Columbus, OH
... Prepared comprehensive BRDs, FRDs, use cases, acceptance criteria, and gap analysis documentation to guide development and QA teams. Supported project managers in tracking project milestones, deliverables, and timelines, contributing to the overall ...
- Nov 26
Columbus, OH
... completed QA and UAT testing for releases on the company’s main hub app, Adviceworks. • Owned the project on reducing the rate of NIGO in account transfers from 25-30% down to 5-10%. Performed RCA via tools like SQL, Tableau, and Docupace, and ...
- Nov 21
Columbus, OH
... Education • Autoclave/Instrument Wrapping • Venipuncture • CPR • Minor Surgery Assisting • Medical Records Systems • Transcription • Suture Removal • Medical Office Skills • HIPAA Education • Vital Signs • Minor Lab Testing • Injections • Charting ...
- Nov 20
Columbus, OH
... Delivered large-scale implementations such as Salesforce AgentForce, collaborating with cross-functional teams including business stakeholders, architects, and QA. Executed API integrations, data migrations, and Salesforce DevOps workflows using ...
- Nov 19
Columbus, OH
... ●Executed and created team resource libraries in SharePoint and Microsoft Office Suite for both resources to be used by internal team members for project guidance and clients looking to engage QA and escalation work. ●Specialized in executing non ...
- Nov 13