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Customer Service Data Entry

Location:
Germantown, Wisconsin, United States
Posted:
March 28, 2019

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Resume:

Email: ac8xq9@r.postjobfree.com

Phone: 414-***-****

Address: **** * **** **

Milwaukee WI 53223

Linkedin: linkedin.com/in/debra-shaw-867ba67b

Debra Shaw

Data Management / Data Entry Specialist

Artist / Entrepreneur

RESUME SUMMARY

Adept Data Management/Entry Specialist with 13+ years experience. Multiple line switchboard, reception, call center and internal/external customer service. SKILLS

EXPERIENCE

EDUCATION

FLORAL DESIGN ASSISTANT

CERTIFICATE

MATC, Oak Creek, WI

Creative Thinking Collaboration Strong Work Ethic Leadership Adaptability

Research

Process Evaluation

DATA MANAGEMENT SPECIALIST

PowerSportsNetwork / DX1 / February 2006 - Present

Edit, create and research product information

Set up catalog in preparation for editing

Contact Dealers to assist them with Excel spreadsheet and utilizing its required contents to create their own online catalog

Research and download new print (PDF) catalogs or flip-books to be processed

Prepare images and other critical information needed for editors to process catalogs

Use of Microsoft Word / Excel; Google Docs / Sheets / Forms / Gmail; Adobe Acrobat Pro, Photoshop CC; JIRA Issue & Project Boards on a daily basis TRAINER / DEPARTMENT SUPERVISOR

Web Power Inc., Palm Beach Gardens, FL / June 2003 – December 2005

Train new employees on process and execution of department duties and responsibilities

Review employee work and resubmit to queue for rework

Develop training program, manual and tests to evaluate knowledge of department requirements

Developed rating system for task performance evaluation

Assist Manager with special projects

Service

Communication

GENERAL EDUCATION

James Madison Sr. High School, Milwaukee, WI

1979



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