Preethi Gopalan

UX Researcher & Designer

ac8xlk@r.postjobfree.com 832-***-****

Portfolio: https://preethigopalan.com

Password: Bentley

https://www.linkedin.com/in/preethi-gopalan-38382b37

• Seeking a full-time position in the Boston area

starting immediately as a UX Designer in an

innovative company

• Developed significant exposure to UX design and

research over the 2 years at Bentley's Human

Factors in Information Design program

• Hardworking team player with leadership qualities, capable of translating complex business

requirements and goals into an effective user

experience for the customers

Education

Master of Science,

Human Factors in Information Design

Mar 2019 Bentley University, Waltham, MA

Executive Diploma in Financial Management

Jan 2012 LIBA, Chennai, India

Bachelor of Information Technology

May 2007 Sathyabama University, Chennai, India

.

UX Skills

Research: user interviews, survey design, remote

and in-person usability testing, heuristic

evaluations, competitive analysis, card sorting,

data analysis

Design: journey mapping, persona creation, user

stories, empathy mapping, design thinking

sketching, wireframing, agile methodologies, lean

UX

Professional Experience

LambdaZen LLC User Experience Intern

May 2018 - Jul 2018 Burlington, MA

• Designed a dashboard system for the

retail industry for reporting and managing

RFID based information

• Created iterative wireframes for materials

management dashboard designs

• Delivered high-fidelity visual designs of

new product experiences in collaboration

with the visual designer

• Resolved usability issues that arose during

the product development

• Designed the Information Architecture

with respect to functionality, usability and

intuitive navigation

Worldwide Logistics India Credit and

Operational Risk Analyst

Sep 2010 - Jun 2011 Chennai, India

• Proposed and designed track and trace

process for tracking inbound trailers, which

increased customer retention by 40%

Mawarid Finance PJSC Credit and Central

Operations Associate

May 2008 – Aug 2009 Dubai, UAE

• Evaluated high value customer loans

in accordance with company’s credit

policy and made recommendations to

drive profitable growth through an

enhanced financial model

Academic Projects

Mobile Application Redesign

• Conducted field research with multiple users to

learn about their needs and identify gaps.

• Used these insights to develop a primary

persona and created an iterative prototype that

addresses user needs while meeting business

goals

App Redesign using Agile Scrum Methodology

• Conducted user research and redesigned site

map, user-journey and key landing pages to

improve overall shopping experience of a

leading pharmaceutical company’s app

User Research and Usability Testing

• Conducted in-person and remote user research

and usability testing for a human resource

software provider, and translated data and

insights into prioritized feature development

TOOLS

UX Designer’s Toolbox

Axure, Sketch, Balsamiq, UXpin,

Mural, AdobeXD

Software

Excel, PowerPoint, Basic

Knowledge of HTML & CSS

Prototyping Solutions

• Conducted research on smart fitness bar,

created personas and iteratively designed a 2D

and 3D solution for the problem

Contact this candidate