RASHMI.J

Email -ac8ro6@r.postjobfree.com

Phone No.- +91-900*******

OBJECTIVES

To associate myself with professional groups having passion for excellence and innovation which helps me in enriching my knowledge, career advancement and professional growth. Email:

ac8ro6@r.postjobfree.com

Phone: +91-900*******

Personal Profile:

DOB :

12.12.1993

Gender : Female

Nationality : Indian

Linguistic Abilities:

English, Kannada, Telugu,

Hindi

Personal Strengths:

Positive attitude

Quick Learner

Diligence

PROFESSIONAL SUMMARY

Currently Working in SAP Labs (on the payroll of Rlabs) Bangalore, India as Product Support Engineer.

Worked in SAP Labs,( on the payroll of BristleCone) for 1.9 months

Involved in Release and provisioning of SAP HCM products such as BIZX, JAM, LMS.

Proficient with Linux, web servers, CRM tool, JIRA ticketing tool.

Working with development team on enforcing source control strategies, building, packaging and deployment of products.

Debugging build failures, coordinating with developers and testers to resolve related issues.

Troubleshooting tools and setting up of build servers

Administered JIRA for task / bug tracking

Knowledge of SQL, Unix, Service Now, Splunk.

Well acquainted with the Software Development Life Cycle

(SDLC) and follow agile practice as a part of the delivery model.

Responsible for Migration of the instances from test environment to production environment.

Responsible for performing the weekend patchs and major code deployment for all the products.

Experience in Requirement gathering, writing Functional Specification Document, prototype/wireframes preparation, UI design for Mobile, Business requirement matrix and deployment using Web logic.

Demonstrating the build functionality to the end user community/stakeholders with a view of obtaining a signoff for the same.

Work as a liaison between the business units, developing teams. PROFESSIONAL EXPERIENCE

Bristle Cone India - 1year 9 months

Ilabs Pvt ltd- 5 months

Over all experience- 24 months

Client- SAP Labs

Bristlecone is a leader in advising clients on how to maximize the strategic value of their supply chains and assisting them in unleashing that value rapidly through effective use of enabling technologies. Description: Supported more than 80% of SAP HCM applications with thorough knowledge of instance creation, operations to delivery.

Achievements and responsibilities:

Responsible for solving critical production issues.

Worked on various cloud reporting tools of SAP like ICP, SPC.

Helping the customer from analyzing the usage of product to order booking.

Conduct customer training programs using WebEx and in-person

Worked with product developers to track projects performance and the upgrades.

Executed various test cases by creating Testing scenario SKILL SET

Solid communication, team player, leadership skills

Service Now, Splunk, JIRA tool, MS Word, MS Power point, MS Excel,

C, JAVA, SQL, python, Unix

ACADEMIC HIGHLIGHTS

Course : B. E (Information Science)

University : Visvesvarya Technological University(VTU), Belgaum College : Bangalore Technological Institute.

Percentage: 64%.

Course : P.U.C

University : Dept. of pre-university education, Govt. of Karnataka College : Venkatadri Independent PU college

Percentage : 70%

Course : S.S.L.C

University : Karnataka Secondary Education Examination Board School : Kishora Vidya Bhavana

Percentage : 81%

External Certification

Academic Project

Attended ITIL workshop held in the company.

Developed multiple CAPTCHA of images for the bank security. Achievements

An operation executive in an NGO called Sahasradeepa.

Invited as a guest speaker in RAJ News channel.

Participated and won in State Level Debates.

Secured Merrit certificate in ALL INDIA GENERAL

KNOWLEDGE Exam.

Active participant during event management at college fests.

Have been awarded with prizes in singing competition and spot poetry at school level.

Written articles for magazines and newspapers.

Hobbies Music, Reading books, Social Service, Trekking I hereby declare that the above written particulars are true to the best of my knowledge and belief.

Rashmi.J

DT:

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