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Customer Service Assistant

Location:
Pasig, Metro Manila, Philippines
Salary:
60000
Posted:
March 09, 2019

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Resume:

JOSÉ DÍAZ MÁS

SSS:**-*******-*

TIN:336******-****

**-* ******** ***. ******** Village

Rosario, Pasig City 1902 Philippines

094********/ 095********

ac8qcu@r.postjobfree.com

EXPERIENCE

Mar 2017 - Present

CSR

HKT Teleservices Philippines National Capital Reg, Philippines

Industry Call Center / IT-Enabled Services / BPO

Specialization Customer Service

Role Customer Service - General

Position Level1-4 Years Experienced Employee

Monthly Salary PHP 40,000

I get training for 9 days for the project airG, Social Media for meet people, Chat with friends and also play Games online. Resolve doubts to the customers and help with every concern toward call, email and Chat.

01/2002-11/2016 employee distribution

FEDEFARMA-Barcelona

I have capability of customer support, receive calls, solve

problems of distribution, and do the accounts of the employers.

Also do the distribution to the pharmacies, and always with

amiability and respect.

The customer always be right.

01/1999-12/2001 Pharmacy assistant

Pharmacy, Puebla Félix-Barcelona

I started as an apprentice, and the pharmaceutical pay my study

for be assistant. customer support, deliver recipes, health control

of the people, sell cosmetic products, and do formulas.

Also help older people, for send medicines their house.

07/1997-12/1999 seller

Movistar company-Barcelona

Receive customers, attend with amiability, and respect, be good

seller promoting the news products, and advice very well.

EDUCATION

2001 pharmacy assistant: Pharmacy

courses CCC/PG Cert-Barcelona, Spain

I study a big course in Spain, in CCC, to get tittle of

Pharmacy assistant, and power play the function, for sell,

Do formula, and attend recipes.

1997 accountant firstling: math and accounting

Courses CCC-Barcelona, Spain

I study two years, for power play the function of

Keep the accounts.

1996 FP (Professional Formation) Electronic: I studied 4 years in school

Joan XXIII Barcelona-Hospitalet LLobregat

DIPLOMAS Pharmacy assistant

Accountant firstling

Electronic

High School

LANGUAGE SKILLS

Am native Spanish living in the Philippines.

I speak English; learn in online course, good level

Little Russian and Italy with books and audio.

SKILLS Technical skills Experience Total years Last use

Good level Microsoft 9 years actual

Office (Word, Excel)

Windows XP,10

OTHER INFORMATION

Am working here in Philippines since March of 2016 in Call Center

Customer Service Representative (CSR) Ortigas area, Pasig City.

I have driving license from 1997.



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