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Customer Service Front Desk

Location:
Vancouver, BC, Canada
Salary:
13 per hour
Posted:
March 07, 2019

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Resume:

Yury Bonilla

Vancouver, B.C *** Broadway East

Cel +57-310*******

Email ac8pna@r.postjobfree.com

Summary Of Qualifications

I studied management in hospitality and I have been worked in this industry since several years ago, characterized by teamwork, customer service, I have a high degree of responsability and commitment to any task assigned to me.

Employment history

Hotel 93 luxury suites Bogota, Colombia (february 2017 - february 2019)

Position: front desk

Making check – in and check out, make wake up calls, make changing of room if is required by the guest.

Give information and help to the guest in everything that he need it.

Answer the phone and coordinate transport to the guest

The book hotel Bogota, Colombia ( may 2016 – december 2016)

Position: front desk

Promote the hotels service, accompany the guest and give the room.

Give support of booking department and answer the phone

Hotel Sheraton Bogota, Colombia (november 2012 – june 2015)

Position: coordinator of transport.

Wait the guest to the airport according to arrivals flight and come with him to the shuttle to take him to the hotel in the shortest posible time.

Handle connection losses.

Education

June 2013

technician in tourism and hotel management

corporación unificada de educación superior ( cun )

Bogota, Colombia

August 2014

Technologist in tourism and hotel management

corporación unificada de educación superior ( cun )

Bogota, Colombia

May 2015

Tourist and hotel manager

corporación unificada de educación superior ( cun )

Bogota, Colombia

Languages

English (B1)

Spanish ( native )

REFERENCES FURNISHED UPON REQUEST



Contact this candidate