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Manager Data Entry

Mamelodi, Gauteng, 0122, South Africa
February 19, 2019

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Shevonne Tlotlo Matlhare

***** ****** ******, ******** ****

Contacts: 082*******


Dear Recruitment/Personnel Officer

Data Entry- Administrator

I am applying for the advertised Data Entry- Administrator. Your job posting states that you are in search of a resourceful, flexible individual. I believe I possess these qualities as well as an organized mature and personable attitude. I take ownership of tasks and I am a creative problem solver. Qualities I trust will add value to your organisation. Additionally I am proficient in:

Technology Microsoft office (excel, word, outlook and PowerPoint), reports, recons and word processing.

Communication interact with all levels of people confidently and frequently exchanging information about office operation.


Time management.

Planning skills.

I have worked as a credit controller (debtors) for over a year now, and have experience as a cashier (people skills & eye for detail) in the co-operation stores. This has equipped me with valuable skills that I would bring to this position. Thank you for taking the time to review my application. I may be contacted at any time during the day, should I be considered a suitable candidate. Sincerely

Shevonne Matlhare

Shevonne Tlotlo Matlhare

32961 Tshipa Street Mamelodi East Pretoria. Cell: 082*******. Email: Summary

Proactive and attentive Credit Controller (export as well) with background in claims and customer services. Organised and driven with the innate ability to stay on task. Detail-oriented and multi- tasker whom thrives in challenging environments.


Administrative support



Valid South African License

Clean driving record


Fluent in English/Afrikaans

Independent thinker

MS Office proficient

Client liaison

Telephone etiquette

Attention to detail


Agrinet October 2018- Current

Junior Credit Controller

Task and Key Responsibilities

Posting of money from bank Statements Daily

Allocation on accounts as per Customers Recon and remittances

Follow up on non-paying customers

Preparing accounts to be handed over

Monitoring credit limits on accounts

Logging and investigation claims for returns and shortages

Reconciliation on accounts

Preparing schedules on some customer accounts

Customer visits monthly

Capturing of invoices for payments

Creditors recons

Collection on external Debtors

Sending Invoices and PODS

Allocation of payments

Opening of new accounts

Preparing of credit notes

Assisting with customer queries

Ensure all arrear accounts are suspended

Updating client information

Claims Clerk @ AGRINET

May 2014

Task and Key Responsibilities

Responsible for good internal and external customer relationships

Build good relationships with internal and external customers.

Keep internal and external up to date all times

Ensure internal and external customers understand fully the detail of the terms and conditions as per Company policy towards claims.

Responsible for handling all admin related queries

Handle incoming calls, faxes and emails from clients

Forwarding invoices and POD’s to clients

Liaise with relevant logistics and claims department

Transfer customers calls to relevant departments

Liaise with the call centre regarding pending orders

Liaise with the sales Reps regarding claims / handle their claim

Handle all queries from internal and external clients received by the credit controller or client

Register claims on the system

Investigate the claim according to the policy

Present the claim for authorization

Communication to client when additional info is needed to pass the claim and get it authorized

Follow up with receiving department on stock send back but not GRV’d to enable the claim and credit to balance

Follow up on authorization to pass the credit

Update claims on the system to create a credit note

Follow up with credit controller to ensure all credits are passed

Handle different claims which includes price claims, repair claims, shortages, goods in transit that are damaged, items being send back, suppliers claims, contracts, re-invoice of goods that are not invoiced

Handling Exports claim

Responsible for claims against a designated credit controller Handle the administration of supplier claims

Liaise with product managers regarding the product quality and get advise on the possibility of a supplier claim

Liaise with the supplier regarding claims

After receiving feedback, submit a claim to the credit department

Submit claim on system and cross reference to supplier claim

Filling of relevant documents

Cashier (consultant) @ Agrinet (Land Mark) January 2013 Cashier @ AFGRI (Farm City Pretoria) July 2008

Task and Key Responsibilities

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change

Greet customers entering establishments.

Maintain clean and orderly checkout areas.

Establish or identify prices of goods, services or admission.

Weigh items sold by weight in order to determine prices.

Calculate total payments received during a time period, and reconcile this with total sales.

Compute and record totals of transactions.

Keep periodic balance sheets of amounts and numbers of transactions.

Bag, box, wrap, or gift-wrap merchandise, and prepare packages for deliveries. Assistant shop Manager @ The John Deere Special Store October 2010 – December 2012

Task and Key Responsibilities

To help the lead managers in their duties. Assistant managers are under training for higher level posts in the organization.

To interact with the clients of the company and understand their needs to improve the quality of the product.

To contribute in the decision-making and product designing process though they do not take the final decisions.

To handle customer queries and complaints themselves in case the manager is not available at that time.

To interact with junior level employees and get the work done from them by giving tips, suggestions and recommendations as told by the senior manager.

To deposit cash into the firm's accounts in a retail establishment (like a retail store), ordering inventory and managing it.

Working as a link between the senior managers and the junior team members.

Performing activities such as encouraging employees or rewarding ace performers for fast target completion


Coarse: Business Administration Certificate in Financial Literacy (Grade12) 2006 Institution: PC Training & Business College

Subjects: Financial Literacy

End User Computer Skills

Communications Skills

Business Administration


Project Management (Basic)


Mrs Estelle Erusmus

Credit Manager

Cell: 084-***-****

Tel: 012-***-****


MS. Lynn Mendonca

Franchise Assist: CEO

Cell: 084-***-****

Tel: 011-***-****

MS. Kim Jacobs

Team Leader (Credit Controller) Agrinet

Cell: 082-***-****

Tell: 012-***-****


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