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Industrial Automation & Robotics Engineer Manager

Bangalore, Karnataka, India
August 06, 2020

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Raiju Chand

Robotics & Automation Engineer

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Industrial Automation & Robotics

Engineering Management

Business Development

Sales & Networking

Technical Sales

Team Management

Strategic Planning & Leadership

Communication & Negotiation

Customer Support Management

Seasoned industry professional with 5+ years of insightful global engineering experience in Industrial Automation from efficiently handling different spectrum's of functions from engineering management & work stages, business development/expansion, sales networking & strategy development, business management and customer support. Recently graduated Masters in Automation, Control & Robotics. Experience

Jan 2017 -

Mar 2017

Junior Engineer

Walkers Snack Food Ltd, United Kingdom

As a 3 month internship in research & development department, I was working on the Lean Six Sigma Waste Productivity Saving Project. It was an automation based project which focused on the root causes of packaging machine- waste losses. The project, after completion reduced waste by 26.5% as a result of implementing a combination of mechanical and procedural changes. The main duties where

• Study of overall packaging process

• Collecting overall packaging data and issues related

• Find root causes of waste and breakage

• Research latest technology used for pick and place/ gripper system and solutions

• Study, research and implement on new design models

• Testing and implementation of the research methodology Jun 2013 -

Nov 2014

Assistant Engineer Manager

Rockwell Automation, India

• Led a team of 12+ veteran engineers along with the Engineering Manager.

• Identify & filter incoming repair jobs of Rockwell Automation & third party customers.

• Assign jobs to engineers based on job category and expertise.

• Provide/Approve engineering quote for commercial department.

• Monitor and assess engineer performance.

• Monitor and control the flow of jobs within the repair workshop.

• Offer technical advice/suggestions to engineers. Make final decisions in cases of Warranty, Non-repairable & Beyond Economical Repair jobs.

• Meet daily & monthly workshop production targets.

• Deal with routine customer repair and maintenance enquiries.

• Maintain and update customer jobs on Job Management System/CRM.

• Resource planning (materials/ replacement spare/components) with purchase dept.

• Periodic check and verification of price and quantity of stock available.

• Authorize engineering timesheets.

• Preparing daily production report.

Feb 2010 -

May 2013

Business Development Officer

Rockwell Automation, India

• Manage/Develop key customer accounts and provide automation solutions.

• Define & detect sales action plans/business prospects along with the sales head.

• Maintain client inventory and propose energy utilization.

• Lead, negotiate and finalize sales proposals/deals.

• Develop and implement strategy for expansion plans and improvement plans. Tracking market/competitor trends to keep abreast the changing client requirements and apprising the sales manager

Align the customer support maintenance team in all commercial and service related activities.

• Engage distributors and integrators across the region.

• Coordination with worldwide branches, internal partners and departments.

• Digital marketing & strategic brand development

• Create and implement marketing ideas.

• Forecasting Annual, Quarterly and Monthly Business Performance. Sep 2008 -

Jan 2010

Sales Engineer

Dubai Engineering, UAE

Proactive business development within the GCC countries and increase business share.

MS Office

Product Knowledge




Servo Drives




Power Supplies

Motors & Encoders






• Drive sales & marketing initiatives.

• Revamp branding & customer coverage by producing marketing collateral's.

• Generating leads and enquires.

• Plan and arrange site visits to customer location.

• Creating quotes and finalizing deals.

• Monitored post order process and coordinated equipment delivery & commissioning. Aug 2007 -

Jun 2008

Customer Service Executive

Allsec Technologies, India


Jan 2015 -

Dec 2016

Sheffield Hallam University, United Kingdom

MSc Automation, Control & Robotics

INTERESTED MODULES: Industrial Automation, Robotics, Advanced Control Methods, Applicable Artificial Intelligence, Computer Networks & Sustainability, Engineering Management.

PROJECT & DISSERTATION: Integrating an AGV (mobile robot-Robotino) with the fluid processing workstation whilst developing an idea for pick and place action. A comparative study of different techniques of path planning methods and different sensors which could be used to tackle the problems faced was a major contribution to the completion of this project. In this project for multiple robot navigation proposals, simulation software MATLAB was also used.

Apr 2003 -

May 2007

Anna University, Chennai, India

BE Electronics & Instrumentation


• 1 month industrial training in PLC, SCADA & DCS from Honeywell.

• Certification in AutoCAD.


• International Conference on Mechanical & Industrial Engg (ICMIE-2012), India.

• International Conference on Manufacturing Science and Tech in 2012, India.

• A 2 day workshop on “LABVIEW and MULTISIM” conducted by National Instruments, sponsored by Technical Education Quality Improvement Program ‘TEQIP’, an initiative of the government of India.

Voluntary Work

Sheffield Hallam University

• Member of Conversation Club: (Communication skills, Teamwork skills)

• Member of International Careers & Employability Enhancement (ICE) Club

• Course Representative: (Leadership skills, Problem solving skills)

• Participant of Career Mentoring Scheme: (Industry awareness, Networking skills) References

Will be available on request

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