MARIA JONES email@example.com 267-***-****
Objective: Enhance executive's effectiveness by providing information management support; representing the executive and his team while working diplomatically and courteously with diverse groups.
Communication: •writes clearly and concisely •speaks effectively •listens attentively •openly expresses ideas •leads group discussions •provides feedback •provides well-thought-out solutions •gathers appropriate information •confidently speaks in public •accepts feedback
Interpersonal Skills: •works well with others •loyal •supportive •motivates others •shares credit •counsels •cooperative •delegates effectively •represents others •understanding •self-confident •accepts responsibility •polished sales executive
Research and Planning: •identifies problems •meets goals •identifies resources •solves problems •defines needs •analyzes issues •develops strategies •assesses situations
Organizational Skills: •handles details •coordinates tasks •punctual •manages projects effectively •meets deadlines •sets goals •keeps control over budget •plans and arranges activities •multi-tasks
Management Skills: •leads groups •teaches •trains •instructs •counsels •coaches •manages conflict •makes decisions •directs others •implements decisions •enforces policies •takes charge
Technology Skills: •Microsoft Office •Outlook •Lotus Notes •Excel, Access •PowerPoint •Outlook •Concur •WordPerfect •IDX •Decrad •Cerner •ERAS •GroupWise
2018-2019 Guy Carpenter, Senior Administrative Assistant
2016-2018 National Board of Medical Examiners, Senior Executive Assistant to SVP
2014–2016 Robert Half, Executive Assistant
2004-2013 GlaxoSmithKline, Product Communications, Sr. Administrative Assistant
2001-2004 Wyeth Pharmaceuticals, Quality Assurance, Executive Administrator
Executive Assistant to President, Senior Vice Presidents, Directors, and office staff handling highly confidential material in addition to managing handling multiple complex calendars.
Manage travel (international and domestic) modifying schedules while anticipating and proactively resolving conflicts to ensure time management efficiently. Prepare itineraries, transportation arrangements, expense reports for both leadership teams while processing invoices in compliance to company policies.
Coordinate logistics for meetings including securing event locations, arrange for food and beverage, set up rooms and manage audio/visual equipment
Independently manage a broad range of diverse administrative projects requiring creativity, independent judgment, process thinking, exercising discretion and confidentiality in an ever-changing environment while initiatinge, composing and allocating correspondence. Coordinate and follow-through on multiple tasks while managing projects simultaneously designing, developing, and maintaining reports, documents and spreadsheets along with tracking categories of external expenses against departmental budgets and handle discrepancies.
Training of software systems for departmental employees.
Arrange conference calls, meeting logistics, conference rooms and outside facilities for meetings as required. Develop and maintain departmental files and tracking systems to ensure information is accessible to appropriate staff.
Other responsibilities as assigned.