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April 22, 2019

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Rupali Lal

Receptionist & Back Office Operator

Phone No. : 0091-916-***-****

Email :

Professional Summary :

Energetic, results-oriented Receptionist eager to bring strong administrative skills to a growing company in need of top-level support. Excellent organization, communication, and relationship-building skills. Articulate and friendly with a professional demeanor.


Multi-line phone system expert

Document management

Administrative support

Strong interpersonal skills


Security processes

Mail and package delivery

Vendor coordination

Data entry

Microsoft Office Suite

Work Experience:

Worked as a “Receptionist & Back Office Operator” at Wizard Educational Solution Provider (ISO 9001:2008 Certified), Kolkata, West Bengal, India, from 10/12/2012 to 31/01/2018.

Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Maintained the front desk and reception area in a neat and organized fashion.

Handled all media and public relations inquiries.

Wrote reports and correspondence from dictation and handwritten notes.

Maintaining records and data entry on computer.

Dispersed incoming mail to correct recipients throughout the office.

Made copies, sent faxes, and handled all outgoing correspondence.

Posted open positions on company and social media websites.

Received and distributed faxes and mail in a timely manner.

Supported executives and handled extra projects as needed.

Periodically sat in on meetings to transcribe notes.

Computer Skills:

Name Of Course




Diploma In Information Technology Application.

12 Months

July 2015 to June 2016.

Youth Computer Training Centre Kolkata.

D.T.P Design

6 Months

May 2006 to November 2006

DAT – COM Kolkata.

Academic Qualification:

Passed Secondary Education in 2002 From West Bengal Board of Secondary Education.

Extra-curricular Activities:

Certified in Advance Yoga Therapy Course: Learned Yoga therapy at Sree Sree Ramkrishna Yogasram, a spiritual Yoga Institution (An ISO 9001:2008), Kolkata, West Bengal, India.


-Meditation and yoga for mental peace and to improve concentration power

-Listening to music

-Net surfing and reading news

-Interact with people of different ages

Personal Information:

-Name : Rupali Lal

-Father’s Name : Amiya Paul

-Date Of Birth : 05.05.1985

-Nationality : Indian

-Martial Status : Married

-Address : 4/B, Tiljala Lane, Kolkata – 700039,

State – West Bengal, Country - India.

Language Known: English, Hindi and Bengali.


I hereby declare that all information given are true to best of my knowledge.

Place: Kolkata

Date: Rupali Lal

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