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Sales Representative Manager

Hamburg, NY
April 14, 2019

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*** ******* ****** *****: 716-***-****

Hamburg, NY 14075 Email:

Pharmaceutical Sales Professional

An energetic, enthusiastic professional with extensive experience in pharmaceutical sales. National award winner, with longstanding profitable relationships established with physicians and key decision-makers in the Buffalo, Rochester, Erie and surrounding markets. Demonstrated proficiency in effectively marketing pharmaceutical products and employing strategic sales tactics to enhance sales. Track record of successful sales accomplishments. Trainer and Mentor, consistently chosen by management as a role model for new representatives. Market focuses in primary care, women’s health, cardiovascular, pain management, and gastroenterology, among others.

Areas of Expertise

Pharmaceutical Sales

New Product Launches

Mentoring & Leadership

Marketing Strategies

Product Knowledge

New Business Development

Client Relationships

Product Presentations

Sales Territory Management

Professional Experience

FreedomCare LLC, Lake Success, NY

Community Outreach Specialist (2/2018-Present)

Community liaison and spokesperson for largest national provider of Consumer Directed Personal Assistance Program (CDPAP) covering Buffalo and surrounding areas. Successful in increasing awareness and driving enrollment through promotion to community organizations, healthcare networks, and building partnerships with insurance providers and other key stakeholders.

Ashfield Healthcare, Ivy land, PA

Pharmaceutical Representative, Boehringer-Ingelheim (10/2016-4/2017)

Short term contract diabetes expansion overlay position promoting BI/Lilly products to Primary Care in the Buffalo, NY market.

Proficient in launch of new indication for established medication.


Short term contract position promoting IBS medication to key gastroenterologists and primary care physicians in the Buffalo, NY territory. Awarded full bonus based on metrics, training and sales.


Professional Healthcare Representative, Auxilium Pharmaceuticals (11/2014 –5/2015)

Promotion of men’s health medication to Primary Care and Urologists in the Buffalo, NY territory

Demonstrated effective and efficient territory management in an environment of constant change.

Delivered core selling messages effective in changing prescribing behavior in targeted offices ranking 19 of 100 Representatives Q1 2015.


Community Relations Coordinator (12/2013-5/2014)

Served as Physician and Community liaison for a 166 bed nursing facility.

Promote various complex services offered and maintain responsibility for advertising and area events.

Market rehab services and hospital avoidance program to Orthopedic and Primary Care Physicians.

Lynn M. Pumm Resume, Page 2

PDI INC. Parsippany, NJ

Professional Healthcare Representative, Roche Molecular Diagnostics (11/2011 –6/2013)

Contract position promoting new FDA approved high risk HPV test with Genotyping to Woman’s Health physicians in the Buffalo and Rochester, NY market.

Achieved 171% of goal for Q1 2013 IC plan.

Obtained permission from local thought leaders to participate in speaker initiatives and clinical publication interviews to educate key clinicians on Cervical Cancer Screening and HPV testing.

Recognized as 2nd in district with product promotion postcard/letter initiative Q4 2011, 2 months into the position.

57% of 2013 Qtr.2 goal after one month for new live laboratory

PDI INC. Parsippany, NJ

Sales Representative, Pfizer’s Woman’s Health (10/2010 – 11/2011)

Pfizer Woman’s Health, Specialty contract position for one year, promoting Pfizer women’s health prescription products to OB/GYN’s and Urologists in the Buffalo and Rochester, NY area.

Served as mentor and district leader among peers.

Facilitated multiple product presentations utilizing tablet PC.

Ranked first or second in district Q1 and Q2 2011 for estrogen replacement therapy drug market share.

Placed in the top 10% nationally for overall market share of estrogen replacement products.


Director of Patient Education Programs (11/2008 – 10/2010)

Responsible for the sales and promotion of physician-office-based digital patient education programs and print materials for the nation’s leading provider in Buffalo, Syracuse, Erie, and surrounding areas.

Deliver sales presentations to demonstrate the value of those programs to key decision makers in primary care, pediatric, cardiology, dermatology, gastroenterology and women’s health practices.

Exceeded monthly quota since November 2008, achieving over 300% of quota met in December 2008.

2nd highest overall sales in Eastern Region, 1st six months of 2009 (4th highest achievement overall).

Increased enrolled customer base by 50% in eight months.


Senior Medical Sales Representative (5/2002 –3/2008)

Directly responsible for the promotion, management, and growth of Wyeth’s prescription and top-selling over-the-counter products; territory consisted of 135 physicians, including Internal Medicine, Family Practice, Pediatricians, and OB/GYN’s; promoted to Senior Sales Representative, August 2005.

Reviewed market analysis for business planning and represented company at national healthcare conventions.

Rated “Role Model” (Outstanding) for overall performance in 2005 and 2006.

Recipient of 2005 Pinnacle Award for demonstrating highest achievements in administration, communication, business management, and leadership.

Received two Global PRIDE Awards for exceptional day-to-day sales performance.

Worked with physicians to place links to product information on private practice websites.

Developed and presented comprehensive product backgrounder at district meeting.

Selected by management to participate on product advisory board.

Provided a leadership role as a Transition Initiative team member.

Completed training in areas such as Becoming a Versatile Pharmaceutical Representative, Customer Focused Selling, and Sales Negotiating Skills in the Healthcare Industry.

Consistently a top representative in a high-performing district that placed in the top 10% nationwide in recommendation share of over-the-counter products.

Ranked #2 in region of 120 representatives, for gastrointestinal drug market share for 2003.

Chosen by district manager to evaluate employment candidates.

Lynn M. Pumm Resume, Page 3

Education & Training

Bachelor of Science, State University College at Buffalo, Buffalo, NY

Trained at several leading pharmaceutical companies:

Roche, Pfizer, Wyeth, Forest, Searle, Ortho-McNeil, Schering-Plough and Sandoz

Awards & Recognition

President’s Pinnacle Cup Award

Global PRIDE Award

Role Model (Outstanding)

For complete list of work experience, refer to my LinkedIn account:

References available upon request

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