SHEPHERDSVILLE, KY 40165
MAY 30, 2017-PRESENT
COLLECTIONS, Diversified consultants, inc (dci), Louisville, KY
Handling telecommunication calls, inbound and outbound, for the collection of past due balances. Handling complaints and seeking satisfactory solutions to meet telecommunication company guidelines.
DECEMBER 2014-APRIL 2017
ADMINISTRATIVE ASSISTANT, WEICHERT, REALTORS-ABG PROPERTIES, LOUISVILLE, KY 40206
Handling all administrative duties of a real estate office including but not limited to telephone, detailed computer work, GLAR MLS system, working with Broker/Owners Bill Friel and Allison Bartholomew as well as assisting agents in the Frankfort Avenue office in their daily needs, as well as, advertising and promotional needs. I served as Admin backup in the Hurstbourne Office whenever it was needed working with those agents in the same capacity. When the 3rd office opened on Bardstown Road, I was selected to handle that office with a Broker, and 6 Realtors handling their needs, answering phone, all input, all advertising.
OCTOBER 1998-SEPTEMBER 2013
ADMINISTRATIVE ASSISTANT, PAM MORRELL, BROKER, KELLER WILLIAMS,
ROCK HILL, SC 29732
One person office handling all aspects of running a real estate office for one of Rock Hill’s Top Producers. Duties included but not limited to telephone, detailed computer work (both Charlotte and York County MLS systems, Centralized Showing input of new listings and showing instructions as well as Keller Williams intranet, eAgent, etc), processing S.C. legal documents in a real estate environment, customer service, all marketing and advertising layouts including the Real Estate Book, the Herald daily newspaper and special features, as well as personal business for owner, Pam Morrell, handling 4-9 bank accounts, accounts receivable and accounts payable, rental accounts and escrow.
MAY 1995-DECEMBER 1997
ADMINISTRATIVE ASSISTANT, CHARTER REALTY CO., ROCK HILL, SC 29732
One person office handling all clerical, computer, accounts receivable and accounts payable, commission and escrow accounting, answering all incoming telephone lines, assisting 8-10 agents with their daily work schedules, advertising, scheduled appointments. I performed all aspects of running a company alongside owner, Ed Presler. My experience included but not limited to typed Listing Agreements, Contract, all paperwork essential to a real estate company.
MAY 1993-APRIL 1995
ADMINISTRATIVE ASSISTANT, ALLEN TATE COMPANY, ROCK HILL, SC 29732
FRONT DESK: I started at Southern Realty (later becoming an Allen Tate Company) front desk position greeting customers, handling 8 incoming lines, setting showing appointments, secretarial duties for 30+ agents – contracts. listings, letters, maintaining inventory of all company listings and keeping it current and updated.
OFFICE MANAGER, I was promoted to Office Manager handling Accounts Receivable and Accounts Payable, advertising and computer MLS input. I continued to back up Front Desk, keep up with all agents, oversee office purchases, problem solving in-house issues and answering to the BIC and owners of the company, Jean Gaillard and Linda Snipes.
OFFICE SECRETARY, RAY M WRIGHT INC, COLUMBUS, GA 31904
I handled all phases of secretarial duties – switchboard, typing correspondence and quarterly reports for the Comptroller, as well as, construction estimates and bids. Contact with subcontractors, scheduling punch outs and call backs. Handling personal and business matters of owner, Ray M. Wright.
Federal Reserve Bank, Louisville Branch of Federal Reserve Bank, St Louis, 14 years Hettinger & Shuck Heating and Air Cond, Louisville KY 3 years
Jefferson Co. Board of Education, Louisville, KY 2 years
1966 GRADUATE, FAIRDALE HIGH SCHOOL, FAIRDALE KY
1995 YORK TECH COLLEGE, SHORT COURSES-ROCK HILL, SC
ADMINISTRATIVE & COMPUTER CLASSES