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Customer Service Sales

Edmonton, AB, Canada
December 01, 2018

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Allison Tapp



A highly motivated Accounts Receivable Administrator with over 14 years of client service experience. Maintaining accuracy and meeting strict deadlines are what I consider to be of the highest priorities. I enjoy encountering daily challenges and applying specialized problem-solving techniques. Qualifications

• Applied knowledge of Sage and QuickBooks.

• Posting journal entries, preparing the trial balance of books.

• Coding and tracking monthly cheques received from property owners.

• Preparing cheques for deposit.

• Maintain 40 WPM typing speed.


Accounting and Payroll Administrator Graduation 2018 Robertson College – Calgary, AB

• Sage and QuickBooks accounting.

• Bookkeeping, Corporate, and Financial accounting.

• Business Communication and Customer Service.

• Microsoft Outlook, Excel, and Power Point.

Experience Highlights

Accounts Receivable Clerk August - November 2018

First Service Residential – Calgary, AB

• Produced trial balances and contribution schedules for 200 properties.

• Utilized Info tracker to enter 50 postdated cheques received from owners daily.

• Set up 300 properties as part of a migration from the existing to a new property management software.

• Sent back cheques to owners of properties who had changed management.

• Coded and tracked 200 owner cheques weekly, and set up pre authorized debit for 20 owner accounts.


Team Member 2018

Value Village – Calgary, AB

• Process point of sale purchases.

• Answer phones and address customer service inquiries and utilize paging system.

• Organize and put away clothing on the sales floor. Sales Associate menswear 2015 – 2018

Hudson's Bay – Calgary, AB

• Performed opening and closing cash procedures.

• Resolved customer requests regarding merchandise and credit card inquiries.

• Processed point of sale purchases.

• Promoted the company’s Hudson’s Bay Company credit and loyalty programs. Assistant Manager 2008 – 2015

Fabricland – Calgary, AB

• Displayed proficiency with store opening and closing procedures.

• Calculated daily sales figures and faxed to head office.

• Completed payroll for 15 employees daily and faxed to head office bi-weekly.

• Assigned tasks to associates and provided feedback on their performance.

• Supervised 5 and trained 10 staff members.

Human Resources 2004 – 2009

Inspyre Solutions Inc., - Winnipeg, MB

• Set up meetings for clients utilizing the system timetable.

• Prepared benefits packages and training material for employees.

• Added and moved employees on a spreadsheet corresponding to change in status.

• Faxed documents to employees requesting letters of reference.

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