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Customer Service Office Assistant

Flowery Branch, GA
November 25, 2018

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(***) ***- ****

Lawrenceville, GA


Proficient in Photoshop,

Hootsuite, Word/Pages,



Craigslist, Facebook,

Instagram, Twitter, YouTube,

MailChimp, Web Design

TEFL (Teaching English as a

Foreign Language)


Organizer of A21’s “Walk for

Freedom” in Ciudad Valles,

MX, to promote awareness

and prevention of Human

Trafficking (2017 and 2018)








Fluent in English and Spanish


World Indigenous Missions

Director and Founder of “Tamán,” Ciudad Valles, S.L.P., Mexico 2013 - Present Coordinated successful fundraising projects to fund building remodel and the purchasing of new equipment, as well as to fund ongoing needs of the non-profit. Actively recruited and trained volunteers, in addition to cultivating a strong team where over 50 volunteers took ownership to develop and lead programs. Created engaging content for social media platforms, marketing campaigns and printed publicity.

Networked with local non-profits to provide resources and classes to the community. Summer Program Director, Youth Central - Vass, North Carolina 2012 Organized and oversaw summer activities for elementary to high school age students, including math and vocabulary contests, soccer tournaments, overnight retreats, field trips to local bank, library and lake. Increased hours of tutoring program to meet the needs of students. Empowered team of adult volunteers and strengthened communication with parents. Teacher, Real Hope for Haiti - Cazale, Haiti - 2011 - 2012 Developed interesting course plans and interactive learning mediums to meet academic, intellectual and social needs of 2nd, 3rd, and 8th grade students. Sun Communities

Office Assistant, Buford, GA 2009 - 2011

Conducted home tours, answered questions about the leasing and buying requirements, and highlighted selling features and appeal of the property. Collected application fees and deposits, received and processed rent payments, and kept accurate records of all financial transactions. Increased customer engagement on online platforms. Oversaw office organization and maintained organized resident files. CVS Pharmacy

Shift Supervisor, Lakeville, MN 2008 - 2009

Provided exceptional customer service in a fast-paced retail environment. Opened and closed the store, made bank deposits and submitted daily reports. Education

North Central University, Minneapolis, MN

B.A. Youth Development Studies, 2009

Excels at quickly assessing and problem solving complex situations and arriving at the optimal manner of operation. Strong organizational, leadership and interpersonal skills. JOY CASSELLIUS

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