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Customer Service Manager

Location:
Puchong, Selangor, Malaysia
Salary:
3000
Posted:
November 22, 2018

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Resume:

RESUME

Viventharan A/L Subramaniam

** *** ****/* ***** Lestari Putra,

Seksyen 5 Bdr Putra Permai,

***** **** *********, ********

HP NO: 018*******

Email: ac7rl8@r.postjobfree.com

PERSONAL INFORMATION

Date of Birth/Age : 12th November 1992/ 26

I.C Number : 921112 - 08 - 5683

Current CGPA : 2.50

Marital Status : Married

Languages : English, Malay, Tamil

Nationality : Malaysian

Race/Religion : Indian/Hindu

Personal Skills : 1) Excellent leadership and organizational skills

2) Ability to work under pressure

3) Established interpersonal skills

4) Efficient time management skills

5) Proficient in computer skills

Preferred Location to work : Selangor

CAREER GOAL

I’m willing to play a challenging role and wish to implement what I have learned theoretically during my education era and also to gain experience which will benefit both me and the company I work with.

EDUCATIONAL & PERSONAL DEVELOPMENT

University Education

Institute/University : Asia Pacific University (APU)

Field of Study : Diploma in Information Technology

Current CGPA : 2.50

Abroad Experiences : -

Year of Study : Mei 2010 – April 2013

Secondary Education

School : SMK Methodist Sungai Siput (2006 – 2010)

Qualification : SPM

Result : 1A, 2B+, 1D, 5E

LANGUAGE SKILLS

Proficiency: [0-1= Bad], [2-4 = Moderate], [5-7 = Good], [8-10 = Excellent]

No

Languages

Written

Spoken

1.

2.

3.

Malay

English

Tamil

10

10

4

9

9

10

INTERPERSONAL SKILLS

-Efficiently able to multitask while adequately prioritizing tasks

-Motivated, determined and consistent

-Able to develop and maintain good relationships with work colleagues

-Supervisor/managers

-Willing to learn new things

COMPUTER SKILLS AND COMPETENCES

-Microsoft Word

-Microsoft Excel

-Microsoft Power Point

-Microsoft Outlook

-Microsoft Web Expression

-Microsoft Visual Studio

-Microsoft Visio

-Adobe Photoshop

-Adobe Lightroom

-Software (Reformatting, installation, uninstallation)

-Troubleshooting

Curricular Activities

-Futsal District Level 2006

-Futsal District Level 2007

-Vice Secretary of Handball Club 2008

-Vice Secretary of Science Club 2009

-Committee Member of Kadet Remaja Sekolah 2009

-Committee Member of Pengawas Bahagian Buku Teks 2009

-Program Latihan Khidmat Negara 2010

JOB EXPERIENCES

1.Astro All Asia Broadcast.

Position Title : TAC Team

Employment Level : Executive

Company Industry : Media

Salary : RM1000

Job Description : Allocate role play of new contestant.

Look for audiences.

Arrange performances according to rundown for the day.

(June 2010 – April2011)

2. Symphony Group of Company.

Position Tittle : Customer Service Representative (Contract)

Employment level : Freshies

Company Industry : Call Centre

Salary : RM1800

Job Desription : Troubleshoot customer’s problem.

Provide excellent service for the customer

Projects : Umobile

(January 2013 – April 2013)

3. RM Leopad.

Position Tittle : QAQC Inspector

Employment Level : Freshies

Company Industry : Blasting &Painting

Salary : RM 2500

Job Description : Conduct Inspection after surface preparation.

: Check the quality of painting surface.

: Prevent from metal corrode.

: Deliver good quality for clients.

: Piping, Vessels, Beams

Projects : Bechtel Corporation

MOPU (Mobile Offshore Production Unit)

Hess Corporation

Angsi Petronas

(January 2014 – June 2016)

4. Global Business Services.

Position Tittle : Client Care Executive

Employment Level : Junior

Company Industry : Banking

Salary : RM 2500

Job Description : Assist client on credit card enquiries.

: Monitor transaction details.

: Sales and Services.

: Deliver accurate information to clients.

(August 2016 – Current)

Expected Salary

RM 3000 (Negotiable)

Reference

Mr. Vanan (TAC Team Lead Astro)

016-*******

Mr. Kalairasan Balan (RM Leopad QAQC Manager)

016-*******

Mr.Musab (Manager GBS)

012-*******

Mr. Sevanesan (Manager GBS)

016-*******



Contact this candidate