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Manager Assistant

Fargo, North Dakota, United States
November 14, 2018

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Emmanuel G. Thompson

**** **** ** *, *** ***

Fargo ND 58103


I have ten years of IT experience with certifications in this field, also hold a BSc in Economics from the University of Liberia, served in key IT positions such as Microsoft Server Administrator, Network Administrator, Head of infrastructure finally Assistance IT Manager.

I currently am working with COMPUCOM as a configuration Associate.

Certificate/Degree: MCP, MCSA, MCSE, N+, A+ CCNA, BSc.

Work Experience

Configuration Tech at CompuCom Paulsboro, NJ 2017 to 2018 October

Worked with Access Bank Germany (assigned in Germany and Liberia) Monrovia, Liberia 2013 to 2017 June as: Senior Server admin/Network Admin and then finally as

head of IT infrastructure/Assistant IT Manager

Ministry of Health as IT Director for Birth Registration Monrovia, Liberia 2008 to 2013 January

Helpdesk/Desktop Specialist

10 years in IT as Window Server Administrator and Network Admin


window server (2003-2016)

window Client OS (XP - window 10)

Cisco Networking.

Networking (physical infrastructure, Net gear switch, Cisco switch and router)

Firewall (Microsoft, Cyberoam).

LAN and WAN.

Project Management.

Active Directory installation and configuration

User and Group Management

Group Policy Management

File and print Sharing

CWNT (Cisco wireless network technician)




File server Configuration

Print Server configuration


Configuring and establishing PTP link using wireless RF Radio (Ubiquiti)

Installing and configuring Microsoft Active directory infrastructure.

Group policy deployment.

Installing and configuring Microsoft Server roles: (print server, file server)

Proficient in Microsoft office application.

Upgrade, repair of PCs and OS installation.

Achievements in my ongoing IT profession

A fully configured and established server and client network.

A complete window server active director infrastructure establishment.

Remote network PCs, Server, Users and File management.

Fully functional print and file server infrastructure establishment.

Fully established Point to multi WAN link between HQ and branch office.

Established a fully functional routing and switching network.

A fully configure Default route in to ISP network

A fully established VPN link between two sites.

A Fully implemented Dynamic routing protocol (OSPF, EIGRP) establishing network Traffic between routes.

Installing, configuring and managing SQL server.

Data entry in to a fully functional Data base.

Role and Responsibility at Ministry of Health:

Role: As IT Director for Birth Registration

Managed LAN local server

Managed WAN Link to server at DR site

Manage local IT stuffs

Ensure the printing of Birth certificate

Ensure that the IT Department meet the demand for Birth certificate by keep SLA

Manage Mobile devices

perform installation and configuration of OS on PCs

Manage the birth registration online and offline system

Deployed LAN switch

Managed network cabling

Cramping LAN cable

Role and Responsibility at Access Bank:


I served as Signor Server Administrator and Network work Administrator.

Head of IT infrastructure and Assistant IT manager.


As Signor Server Administrator and Network work Administrator:

Managed window Active director

Managed user account

Managed File share

Managed Network printers

Managed and implement group policy

Perform Remote support

Install, configure and manage Virtual machine

Deployed, configure and managed LAN switches

Ensure the availability of LAN services to PCs in the network at HQ and branch offices

Ensure a full fictional routing and switching network availability ( layer 2 and Layer 3)

Managing WAN links and Router

Line Cabling

configuring print server and network printers

Managing Voip phone (cisco)

As Head of IT infrastructure and Assistant IT manager:

Managed all net works infrastructure components

ensure that IT SLA with ISP and IT Department is functional

ensure that the IT Department aligned IT with the business objectives

Configuration Tech at CompuCom.


Config Tech


General refurbishing of Network device

Configuring router

Refurbishing PC

Refurbishing POs

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