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Outbound Call Center Agent

Location:
Centurion, Gauteng, South Africa
Salary:
6000
Posted:
November 14, 2018

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Resume:

CURRICULUM VITAE

OF

Dineo Telekisa

PERSONAL DETAILS

SURNAME: Telekisa

FULL NAMES: Dineo Portia

DATE OF BIRTH: 17 March 1990

IDENTITY NUMBER: 900***-***-*** 5

RACE: Black

AGE: 28 Years old

NATIONALITY: South African

GENDER: Female

HOME ADDRESS: No. 8246/21 Ext 36

Cnr Tshepiso & Moahlodi Street

Olivenhoutbosch

Centurion, 0175

HOME LANGUAGE: Sepedi

LANGUAGE PROFICIENCY: English, Setswana, Sotho, Zulu

CONTACT NUMBERS: 072-***-**** / 071-***-**** c

E-MAIL ADDRESS: ac7ou1@r.postjobfree.com

DRIVERS LINCENCE: Code 10

CRIMINAL RECORD: None

EDUCATION

SECONDARY SCHOOL

HIGH SCHOOL: Blue Hills College (Gauteng)

HIGHEST GRADE PASSED: Grade 12

YEAR COMPLETED: 2007

SUBJECTS PASSED: English

Mercantile Law

Setswana

Mathematics

Accounting

Economics

TERTIARY SCHOOL

INSTITUTIONS: Cornerstone College

Call Center & Computer studies

2008 (6 months course)

Telephone skills

Inbound Calling

Outbound Calling

MS Excel & MS Office

Word Processing

Tshwane North College

Clothing Production & Fashion Design

2009 - 2010(2 years course)

Clothing Production

Clothing construction, Drawing

Factory, Computer Studies

Entrepreneurship

WORK EXPERINCES

NAME OF THE COMPANIES: BATA SHOES Centurion Mall (2013- 2014)

Sales Representative (12/04/–12/12/14)

Front floor selling/ customer service

Stock control

Department managing

ALDO SHOES Centurion Mall

Sale Assistant (04/03/15–06/12/15)

Customer service

Stock control

Department managing

Third key holder – opening & closing of store

CALL IT SPRING Centurion Mall

Assistant Manager (04/12/15 – 28/08/16)

Stock taking

Managing Staff

Administration

Customer handling

Managing store targets/ Reporting

Store Cash ups

Opening and closing the store

VOIMAR (Pty) Ltd

Office Assistant (30/09/16–03/03/17)

Customer service, front desk assisting

Creating, Sending monthly invoices

Calling clients/suppliers

Ordering stock

Preparing boardroom meetings

Managing executives diary

Meet and greet guests and clients

EKS Secure Technologies Tracking

Receptionist (03/05/17– 31/06/17)

GSM Product Support (02/07 – 31/12/17)

Managing sim card data

Updating vehicle information on the system

Issuing out sim cards to technicians

Loading sim number on Sim control

Sending email reports

Administration – capturing clients info

Calling clients – health checks

Call center agent -Voice logging new clients

Pinnacle Holding (Pty) Ltd

Receptionist (01/08/18 - Currently)

Answering and directing phone calls

Welcoming, Assisting clients/visitors tactfully

General administration duties

Maintain professional manner on front office

REFRRENCES:

r

BATA SHOES & ACCESSORIES ALDO SHOES & ACCESSORIES

Mrs. Maria Masemola Ms. Mmathapelo Maitse

Store Manager Store Manager

012-***-**** w 012-***-**** w

076-***-**** c 083-***-**** c

CALL IT SPRING VOIMAR (PTY) Ltd

Mr. Anees Omar Ms. Rachel Mathabatha

Store Manger Senior Manager

012-***-**** w 011-***-**** w

082-***-**** c 076-***-**** c

EKS Secure Technologies Tracking Pinnacle Holdings (Pty) Ltd

Mr. Charles Mnisi Mrs. Jessica Du Plooy

Operating Director Client Relationship Manager

012-***-**** w 011-***-**** w

076-***-**** c 082-***-**** c

Cover Letter

Attention: To Who it May Apply

Re: Job Application (Sales Consultant)

From: Dineo Portia Telekisa

Message:

I hereby wish to apply for a Sales consultant at your company. I consider myself an optimistic and hardworking young person who loves and appreciates new and different challenges best in everything I venture in. I carry a serene personality, charged with enthusiasm, positivity and passion. I am persistent and self-motivated, and always eager learn as well as make use of what I have learned.

It would be a great opportunity and privilege for me to become a part of your company.

Contact details:

072******* / 071-***-****

ac7ou1@r.postjobfree.com



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