Madeline Linares
***** **** *** **** ***** Ca ***54
909-***-**** Email: ac7ocz@r.postjobfree.com
Objective
To obtain a position in the customer service field with a well founded and established company that helps an employee reach their full potential to succeed. Professional Experience
Security Academy
Full Time 2014 - 2018
Manager
Administering all of the company
Training and development
Accurate money management
Relationship building
High - performing
HR
Lowes April 2009- 2014
Full Time Customer Service Associate
Relevant Skills
Experience of more than Five years in the following categories:
Answering phone calls and directing them to the correct department
Taking messages
Operating phones by transferring and putting on hold
Use of fax machine/ copy machine
Use of a Point of Sales system
Answering customer questions
Handling customer complaints/issues
Handling returns from customers
Use of intercom system to page employees
In-store certificate for HAZMAT and safety programs
Checking out customers
Quickbooks
Excel
Scheduling and reschedule appointments