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Customer Service Sales Representative

Location:
Petersburg, Virginia, United States
Posted:
November 14, 2018

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Resume:

EMMANUEL NICKASEN

**** ******** *****, ******, ** 22079

ac7o4n@r.postjobfree.com ac7o4n@r.postjobfree.com

571-***-****

OBJECTIVE

Seeking a career opportunity to contribute my leadership experience, communication skills and abilities in Engineering.

EDUCATION

Virginia State University Petersburg, VA

Master of Engineering in Computer Science 2017 – Present

GPA-3.43

Relevant Courses: Advanced Data Communications, Advanced Database Applications, Advanced System Architecture, Graduate Seminar 1&2, Image Processing,Operating Systems, Embedded Systems, Advanced Algorithms.

EDUCATION

Virginia State University Petersburg, VA

Bachelor of Science in Computer Engineering, May 2017

Relevant Courses: Thermodynamic, Introduction to Electronics, Statistics, Engineering Graphics, Introduction to Programming, Engineering Economics, C++, Java, Intro to Engineering 1&2, Circuit Analysis, Calculus 1&2, Differential Equation, Discrete Math, Operating systems, Digital systems, Micro processing, Composition 1 &2, Digital signals, NX8.5, Embedded control.

TECHNICAL SKILLS

Math- Lab, Auto Cad, solid works, C++, Multilingual (English, French, Akan) NX 8.5, Programming, Outlook, MS Word/Excel/PowerPoint, Pspice, Matlab, Xilinx, Embedded control, Engineering Graphics, Windows operating systems, Java, Circuit Analysis, FPGA, SQL, Linux, Network Monitoring, Programming Logic(PLC)

COMPUTER ENGINERING RELEVANT EXPERIENCE

Virginia State Agriculture Department Petersburg, VA Spring 2016-2017

Research Station, Virginia State University,

Repaired, optimized and built an Aquaponics systems for research, food production and supplying others with systems.

Developed a test result database to improve the accuracy and efficiency of analysis and reporting.

Steadying the plants

Senior Design Project, Autonomous Robot Petersburg, VA Fall 2015- 2016

Student Participant, Virginia State University

Sketched outline designs and used CAD, NX.8 programs to create detailed design and specifications for the Robot.

Work in collaboration with a group of engineers in the design, implementation, and operation of robotics projects including Mechanical, Electrical, Software, Controls, and Embedded.

Researched suppliers of raw materials and finished goods and collaborated with purchasing department to obtain samples for process validation and functionality.

Accountable for project delivery through requirements, design, development, quality assurance, and production release.

Worked on FPGAS platform.

Lead discussions between the development team to capture user requirements, stories, use cases, workflows and acceptance criteria on the robotics area.

Experience working with Software, Mechanical, and Electrical Engineers to design, develop, and test products.

Wiring and installation

Did a lot of technical design background in autonomous systems, human systems engineering, software development, or systems engineering, including design work that integrates mechanisms, electronics, and software.

NASA Mining Robotics Competition

Collaborated in a team of ten to build a robot according to NASA’s specification to imitate a trip to Mars.

Sketched a design in detail, a list of interfaces which was drawn up so that each member knew how his components would have to interact with others.

Manage expectations from cross functional teams, communicate effectively and collaborate to gain consensus for project direction, requirements agreement, and prioritization.

Performed assignments in software development using C++, embedded control and test for advanced capability.

Participated in technical reviews, support troubleshooting efforts, hardware and software.

Made electric systems and on FPGAS platform.

Participated in the 2016 Nasal Robotic Mining Competition

EXPERIENCE

Group 4 Securicor (G4S) Chester, VA

Was a security officer stationed at General Dynamics to ensure safety.

my duties were to check all offices in every two hours.

Amazon, Picker Chester, VA Spring 2015

Updated database with customer, sales information and fulfilled an average of 500 customer service daily.

Delivered products to customers in timely manner and reviewed new customer orders, requests and manually entered data into a centralized database.

Conducted qualitative and quantitative analysis of logistics operations using simulation models and other tools.

Cross mark Alexandria, VA May 2014- August 2014

Sales Representative

Worked in different stores and making price tags.

Arranged and stocked items.

Provided quality customer service.

Walmart Kingstown, VA November 2011 – August 2012

Sales Associate

Provided quality customer service

Restocked shelves.

Sacramento Neighborhood Center Alexandria, VA February 2012 – April 2012

Tutor

Provided homework assistance to youth.

Help youth with computer skills.

ACTIVITIES

National Society of Black Engineers (NSBE) Fall 2014-Present

Association of Technology Management and Applied Engineering (ATMAE) Fall 2013- Present

Institute of Electrical and Electronics Engineering Fall 2014- Present



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