Monique L Evans
Wilmington, DE 19805
To find a position where I can help facilitate daily missions, execute various tasks, and provide excellent customer service to ensure the success of a business. SKILLS/ABILITIES:
*Management *Multi- task *Time Management
Royal Farms Newark, DE
Customer Service Leader
Sunoco A Plus Newark, DE
Cashier/ Customer Service Rep 10/30/15-
● Experience in managing operations of fuel station.
● Excellent knowledge of collecting money for gas, oil, and cigarettes purchased by customers.
● Proven ability to work in a fast paced environment
● Ability to run fiscal high speed diesel.
Arby’s Wilmington, DE
Assistant Manager 07/01/2014-10/01/2015
Approved shift changes as well as monitored work environment to ensure all employees followed code of ethics.
Helped identify training needs, assisted with training and completed inventory on a daily bases.
Communicated changes, challenges and various information needed with managers to ensure facility ran smoothly and greet customer service is being offered. Shoprite Bear, DE
Front End Supervisor 05/01/2012-07/01/2013
Provided strong leadership and ensured customers received excellent customer service.
Performed all required duties, acknowledge and follows all cashier policies and procedures.
Monitored checkout and self-service station ensuring to provide assistance as needed. Walmart Middletown, DE
Offered great customer service and assistance to customers upon entering and exiting establishment
Maintained a clean checkout area
Processed purchases efficiently, ensuring to provide correct
change and receipt upon completion of transaction. EDUCATION:
GED Adult Education Program
West End Neighborhood House Wilmington, DE
Harris School Of Business
Medical Assistant Program
NRF Customer Service Certification
Cashier Training Program- Goodwill Industries of Delaware CPR CERTIFIED