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Manager Sales

High Point, North Carolina, United States
November 09, 2018

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James Cortes

**** ***** *****, **** *****, NC ***65

Cell: 336-***-****, E-Mail:

HVAC Sales & Marketing Manager/Operations Manager

Renewable Energy Supply Chain Management Energy Efficiency

Decisive and detail-oriented Sales Professional and Operations Administrator offering broad-based expertise of over 18 years in functioning with federal agencies and Department of Defense and leading commercial conglomerates in growing sales within an existing territory. Highly skilled in energy performance through HVAC efficiency, application of renewable resources and hybrid energy systems. Strong approach in providing Voltage Regulation, Energy Stability & Reliability Dispatch, Energy Security, Sustainability Initiatives and Environmental Impact & Improvement. Proficient in creating value-based solution opportunity in the market through consultative technical solutions, and solid sales approach. Expert in driving large, technical solutions to include utility scale photovoltaic solar electrical systems. Outstanding logistician and leader.


Member of the Society of Military Engineers (SAME).

Awarded with Supply Corps Association Leadership Award. White House, Presidential Volunteer Service Award

Received Coast Guard Achievement Medals, (2), Navy Achievement Medal, National Defense Medal, Navy Commendation Medal, Army Commendation Medal, Global War on Terrorism Service Medal, Armed Forces Reserve Medal, Coast Guard Auxiliary Sustained Service (6), Coast Guard Unit Commendation, CG Letter of Commendation(2).

Honored withM9 Pistol Ribbon, Expert Rifle Ribbon, and Military Outstanding Volunteer Service Medal.

Acknowledged with Navy Overseas Ribbon and Global War on Terrorism Expeditionary 2006-2007.

SKILL AREAS: Strategy Planning Business Development Logistics & Supply Chain Management Operations Management Enterprise Resource Planning (ERP) Customer Resource Management (CRM) Sales & Marketing Energy Efficiency Sustainability Operational Excellence Sustained Auxiliary Service Certified Vessel Examiner and Instructor People Leadership Client Relations Market & Business Growth


Lennox International (2014 - Present)

Multiple Roles

Growth Path: Territory Manager Zone Manager: Upper Southeast Zone Manager: Mid-South

Contribute extensively in HVAC Dealer Development while functioning with HVAC Dealer Networks to deliver premium residential comfort and savings through Lennox Innovation and Technology.

Drive energy savings, superior performance and reliability in heating, ventilation, & air conditioning system efficiency for the homeowner.

Responsible for the current HVAC Hire Veterans Initiative at Lennox in affiliation with a trade organization partner.

Ensured excellent customer experience and satisfaction, maximize Sales, better margins by providing exceptional support and robust business solutions for the dealer.

Monitored staff and operations for 15 Southeastern Lennox Parts Plus profit centers while working within the Upper Southeastern Parts Plus Zone (April 1, 2016/Current: NC, SC and Southern VA -Former: GA, Northern FL, AL and Chattanooga, TN - Aug 1, 2015/April 1, 2016).

National Renewable Energy CORPORATION (Feb 2012 – Feb 2014)

Business Development Manager

Served as Renewable Energy Solutions Provider and contributed in serving, utilities, commercial and federal government/ Department of Defense interests.

Gained exposure in the development entailing funding, utility scale photovoltaic solar electrical generation systems.

Led companies in their pursuit of energy security and clean energy by coordinating with federal agencies and Department of Defense and delivered design, construction and management for renewable energy generation.

FedEx (May 2008 – Feb 2012)

Senior Business Development Account Executive

Accountable for Transportation Services incorporating Major Account Business Development, Ground and Express parcel operations and services/FedEx, express heavy weight air freight, International Service, FedEx Freight LTL, and Smart Post.

Contributed to referral resource for FedEx Custom Critical and Truckload Brokerage.

Overhauled Global, Worldwide, Corporate and Local National Level Customers.


Hazardous Material (CFR49) and IATA (Air Hazmat) Certified


Earned the Ambassador’s Club Award in 2009 and sequentially.

Received the President’s Club Award in 2010 for sales excellence.


US Coast Guard Auxiliary (May 2012 - Present)

Multiple Roles

National Deputy Director-Vessel Examination and Partner Visitation, Recreational Boater Safety

National Division Chief-Vessel Exams Special Projects

Division Commander, Western Carolinas

Assistant District Staff Officer-HR (Sector North Carolina)

District Staff Officer-Human Resources

Flotilla Commander

Branch Chief- HTM, Retention Division

Vice Flotilla Commander

Function as National Vessel Examination Directorate Leader, responsible for 6 Divisions and program administration and policy guiding approximately 26,000 Vessel Examiners and Program Partners.

Plan, develop and execute national policy for recreational boater safety programs and protocol as well as undertake observational study of National Life Jacket Wear Rate, Wear It Campaigns, Incentives, Vessel Safety Checks, Partner Visitation Strategy and Recording.

Report all activity to the USCG Chief Director of Auxiliary.

Deliver assistance in the recruiting of observers, examiners and partners.

Design, broadcast and approve the qualification certification standards for life jacket wear observers while administrating the assignment for observers.

Mission Staffing, Translating Programs and Relating Interests and Skills to properly align people to the needs of the USCG Aux and USCG.

Accountable for Recruiting, On-boarding, Finger Printing, Flotilla Operations and Staffing, preparation of Security Screening Review Paperwork, Conflict Resolution, embracing the Strengths of Diversity and acted as Liaison for District Commodore and Chief of Staff.

US Coast Guard Academy (Jan 2014 – Present)

Admissions Partner

Recruit student cadets and officer candidates for the United States Coast Guard Academy by performing candidate interviews as per the requirements.

Partake in perspective student college events and deliver guidance to candidates and family about scholastic and leadership opportunity through the United States Coast Guard Academy.


US Navy RESERVE (Dec 2000 – Dec 2010)

Supply Corps Officer


Master of Science (Management and Business Administration) High Point University CGPA: 3.87

Bachelor of Science (Business Administration and Marketing) Frostburg State University CGPA: 3.5

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