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Manager of Learning & Development

Location:
Winder, Georgia, United States
Posted:
November 04, 2018

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Resume:

CHRISTIE CRAIG

*** ******* ****

678-***-****

Winder, GA 30680

ac7lp5@r.postjobfree.com

SUMMARY

A detail oriented, self motivated manager with demonstrated accomplishments in talent development, program management and communications. A highly organized professional with proven ability to take projects from concept to completion, while motivating and leading at all levels. Principle strengths include planning, coordinating and executing strategic details while establishing productive relationships with internal customers and external vendors.

Creative Problem Solver

Continuous Improvement Agent

Excellent Verbal and Written Communication Skills

Cross-Functional Collaboration

Community Focused

Efficient Time Management

PROFESSIONAL EXPERIENCE

CARTER’S, INC., Atlanta, GA 2012 - Present

Manager of Learning & Development/Community, Braselton, Stockbridge GA; Cambridge, ON

Facilitated and managed all corporately driven and DC specific learning and development programs for employees, new hires, and the leadership team. Drove Company US and CN Light the Night charitable initiatives and employee engagement through local community volunteer cause marketing campaigns.

Initiated and managed the learning and development strategy in four locations, including a new hire orientation program, leadership development academy, and skill building training.

Conducted ongoing assessment of learning needs by developing and tracking measurement criteria for learning effectiveness, and monitoring behavior and performance changes, providing the foundation for 71% of promotions coming from internal candidates in the Distribution Center.

Exceeded financial and participation goals consistently over 6 years for the Company-wide Light the Night community efforts, while directing the annual plan, fundraising goals, transportation, local volunteers, and communication.

COCA-COLA REFRESHMENTS, Lawrenceville, GA 2008 - 2012

District Sales Manager, Lawrenceville, GA

Effectively led trade execution and drove shareholder value through the management of field Account Managers in Gwinnett County. Accountable for coaching, developing and encouraging excellence from a diverse team. Managed sales, profit and operational expenses for sales territory.

Achieved top ranking in Southeast Business Unit in 2011 for highest level of district volume increases over prior year and execution excellence.

Championed the execution of the Mexican National Soccer Team promotion for the sales center, which increased cases on display by 65% and earned creative display awards in 9 stores.

THE HONEYBAKED HAM COMPANY, Norcross, GA 2002 - 2008

District Manager, Atlanta, GA 2007 – 2008

Led a multi-unit team of 8 stores to the achievement of sales and profit goals, with a district volume of $7.5 million. Delivered the annual company business plan, while identifying regional specific growth opportunities. Accountable for revenue, profitability and employee development.

Designed an associate development system and succession plan, producing better qualified and trained managers and associates, while increasing the productivity and efficiency of the team.

Improved performance in labor management and inventory control of district through careful report analysis and coaching of management team on strategic planning and proper scheduling for business needs.

Manager of Presentation and Packaging, Norcross, GA 2002 – 2007

Developed and managed all store environment programs for retail promotions and business objectives, including all customer touch-points, graphics and signage, fixtures, packaging, music and holiday décor. Served as marketing consultant and subject matter expert to stores and operations team.

Authored a Merchandising Basics Manual, communicated retail selling strategies and trained field on execution, which resulted in upgraded standards and consistent merchandising practices company-wide.

Successfully opened 8 new concept stores, supervising design and graphic concepts and managing fixture compatibility, which resulted in the 2007 Chain Store Age Retail Store of the Year award in the Specialty Food Retailer category.

RICH’S LAZARUS GOLDSMITH’S (MACY*S), Atlanta, GA 1998 - 2002

Family of Business Coordinator – Home Store, Atlanta, GA 1998 – 2002

Initiated and developed visual merchandising projects in support of company standards, seasonal trends, promotional events and equipment upgrades to achieve annual sales plan.

Translated merchant’s assortment buy into cross-merchandised product stories and designed graphics and collateral to support themes. Communicated these sales objectives and visual direction to stores, which resulted in increased add-on sales and consistent presentations company-wide.

Influenced national seasonal direction of Home store through planning and executing prototype installations of projects, and instituting partnerships with Merchants, Production Manager and Visual teams.

T.I.P.S. Manager, Training in Store Presentation Standards, Indianapolis, IN 1998 – 1998

Trained presentation standards and merchandising techniques through corporately directed programs for all levels of store environment. Maintained annual budget and expense account.

PIER 1 IMPORTS 1989 - 1997

Regional Visual Merchandiser, New York, NY

Developed and maintained a consistent visual presentation of merchandise through training and communication in a region of 32 stores with a total volume of $40.2 million.

Instrumental in creating the top sales producing region in the company by providing on-site training and communicating and implementing company visual standards.

Coordinated and executed construction projects, including the distribution and installation of fixtures, graphics and merchandise. Conceptualized and implemented a support team, which resulted in a New Store Opening team program instituted nationally.

EDUCATION AND PROFESSIONAL DEVELOPMENT

Bachelor’s of Fine Arts, Photography, Georgia State University, Atlanta, GA

Graphics Department Internship, CNN Headline News, Atlanta, GA

Executive Committee Member, The Leukemia & Lymphoma Society 2015-2017



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