Martha C. Beary MHA, M.Arch., B.S.Arch.

ASQ Associate

**** ******* **, *********, ** 76016 – 682-***-**** – ac7j6w@r.postjobfree.com PROFESSIONAL

GOALS

PROFESSIONAL

SUMMARY

WORK

EXPERIENCE

To become a leader of a Healthcare Organization and implement my knowledge in Healthcare Architecture, Healthcare Administration and skills to transform the patient care and experience through a welcoming and healing environment.

Member of the Medical Interpreter Career Path Development team

Developed and implemented the Medical Interpreter Certification Education Training

Conduct In-service Certification Training

Council Member of the Medical Interpreter Committee

Team member of a Lean Six Sigma Project improvement process

Well versed in medical administrative operations---from transferring patients’ data to EMR records to the knowledge of HIPAA requirements

Implemented HIPAA’s policies and procedures to meet regulatory compliance

Participated in cross - functional project teams to improve the patient/provider experience.

Produced Expense analysis, productivity analysis, data analysis, marketing, and patient experience surveys

Worked collaboratively with Clinical, Operations, and Information Technology Departments to implement Patient Centered Medical Home (PCMH), and meaningful Use as defined by CMS guidelines

Contributes subject matter expertise and / or carries out project assignments in a timely and effective manner

Monitors team performance by reviewing operational metrics, concentrating on key areas to maximize customer satisfaction and to maintain an efficient, high-performance call center.

Highly effective interpersonal communication skills with proven track record of strong rapport with physicians, medical support staff and service providers

Eight years of hospital experience including four years of experience in Commercial and Healthcare Architecture with knowledge of medical facility functions and requirements

Ability to absorb and relay new information; Make effective decisions while working under pressure

Continually stays abreast of operational performance of industry trends and best practices.

Bilingual – fluent in both English and Spanish

Stratus Video - Dallas, TX 11/2017 - PRESENT

CERTIFIED MEDICAL INTERPRETER

Providing effective audio interpreting service for clients (from Medical providers to ESL patients in the community)

Adhere to all policies and procedures as outlined by Stratus Interpreting

Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping.

Demonstrating the ability to adapt quickly to new changing technologies.

Participating in ongoing quality assurance, compliance (CMS), HIPAA and call monitoring programs.

Martha C. Beary MHA, M.Arch., B.S.Arch.

ASQ Associate

3801 Ivywood Ct, Arlington, TX 76016 – 682-***-**** – ac7j6w@r.postjobfree.com Page 2

WORK

EXPERIENCE

Parkland Health & Hospital System - Dallas, TX 11/2015 - 08/2017 HIM-CLINICAL DOCUMENTATION SPECIALIST I

Utilizes EPIC computerized master patient index, chart tracking, deficiency analysis, release of Information and Electronic Medical Record applications, to create, update, verify and review patient medical records numbers and record volume, record location, record history and activity, record completion and requests for release of information.

Responsible for performing workflow processes and procedures associated with data entry and documentation into EPIC applications and the Electronic Medical Record.

Reviews clinical documentation and data in EPIC applications, the Electronic Medical Record and the paper medical record in order to process requests for medical records and to satisfy regulatory audits.

Analyzes and audits patient medical records to ensure clinical documentation is complete and accurate per established procedures and identifies and documents medical record quality issues to ensure data integrity.

Assists providers, patients and customers with medical record documentation review such as deficiency review and completion, audit review, etc.

Reviews, verifies and authenticates release of information requests to ensure appropriate information release for treatment, payment and health care operations, legal, regulatory, audit and other purposes as appropriate per procedure.

Prepares, scans, indexes, and performs quality audits on documents in the document imaging system to ensure accuracy and integrity of information.

Utilizes knowledge of EMR policies and procedures to collect and distribute clinical data reports as requested.

Maintains knowledge of Parkland procedures that support applicable rules, regulations, policies, laws, and guidelines that impact Health Information Management. Develops effective internal controls that promote adherence to applicable state/federal laws, and the program requirements of accreditation agencies and federal, state, and private health plans. Seeks advice and guidance as necessary to ensure proper understanding.

Utilize knowledge of EMR policies and procedures to identify ways to improve work processes and customer satisfaction

Stays abreast of the latest developments, advancements, and trends in the field of Health Information Management by attending seminars/workshops, reading professional journals, and actively participating in professional organizations. Integrates knowledge gained into current work practices

Parkland Health & Hospital Systems - Dallas, TX 05/2014 -11/2015 LANGUAGE ASSISTANT II-MEDICAL INTERPRETER

Perform interpretation duties for non-English speaking patients, families and visitors with regard to medical procedures, complex discharges and potentially litigable situations on an on- call and scheduled basis to meet all customers’ language needs

Assess patients’ level of understanding to ensure patients receive quality care

Respond to pagers within 5 minutes and reports to service area within 15 minutes to ensure service areas receive the services needed.

Assist in training Call Center Representatives by serving as a role model during training sessions to ensure team members are trained in the non-clinical functions of the Call Center

Analyze problems and determine appropriate actions to resolve situations within established boundaries.

Seek assistance as necessary to resolve complex situations.

Use multiple software applications to process incoming and outgoing calls

Maintain acceptable productivity and quality standards as established by management to ensure the Call Center operates effectively and efficiently. Martha C. Beary MHA, M.Arch., B.S.Arch.

ASQ Associate

3801 Ivywood Ct, Arlington, TX 76016 – 682-***-**** – ac7j6w@r.postjobfree.com Page 3

WORK

EXPERIENCE

Parkland Health & Hospital Systems- Dallas, TX 05/2014 -11/2015 LANGUAGE ASSISTANT II-MEDICAL INTERPRETER

Stay abreast of the latest developments, advancements, and trends in the field of patient relations/language assistance by attending seminars/workshops, reading professional journals, reading newspapers and journals pertinent to other cultures or countries and staying informed on resources for patients. Integrates knowledge gained into current work practices. Parkland Health & Hospital Systems - Dallas, TX 04/2013 – 05/2014 HEALTHCARE UNIT COORDINATOR

Acted as the primary contact for the unit, while assisting and responding to information requests from doctors, nurses, patients, patient families and others to effectively service unit staff and customers by providing a permanent information resource within the unit and with other departments

Process and prepare hardcopy a computerized patient files by entering, sorting and updating information to ensure that accurate and complete records are maintained for each patient

Process and prepare hardcopy a computerized patient files by entering, sorting and updating information to ensure that accurate and complete records are maintained for each patient

Coordinate special procedures by entering the appropriate data, such as Dialysis treatment

Orders and picks-up/delivers medical supplies, non-medical supplies, laboratory requisitions, and other items, while adhering to established standards to respond to, and expedite routine requests

Admit, transfer and discharge patients by creating charts, checking rooms to facilitate the administration of patient services

Monitored patient IDs, allergy bands, checking to ensure fall precaution prompts are in place

(arm band and signage)

Monitored and maintained the environment of care as required by management. Assessing and notifying appropriate personnel of cleaning or repairs needed

Interpreted in both languages English and Spanish to assist doctors, nurses, social workers, care management, patients and family members. Also, phone interpretation with questions and concerns from Spanish speaking patients to RN’s

Served as a patient advocate by responding to patient comfort needs such as providing, blankets, ice, water, and notifying RNs and PCAs of other patient needs

Audited the pilot programs such as Q2 turn Audit, EVS and Fall Precaution

Serve as a translator, converting written material (Admission Questions) from English to Spanish

Parkland Hospital /American Art Resources – Dallas, TX 07/2012 - 12/2012 INTERN RESEARCH ASSISTANT

Ethnographic research, a methodology for observing patients’ behaviors in the waiting area of the MRI Department and understanding how the waiting room environment contributes to the experience of a patient undergoing a MRI procedure.

Administered the distribution of the surveys to patients in the MRI department and keeping track of the field notes which contains a rich account of what is observed

Collected the surveys from on-site drop boxes on a timely basis.

Consolidating a survey checklist and frequent correspondence with the Research Coordinator

Interpreted/translated survey in both English and Spanish to assist patients, medical staff and researchers.

North Hills Family Medicine - North Richland Hills, TX 10/ 2011 - 11/2012 INTERN HEALTHCARE ADMINISTRATOR ASSISTANT

File and retrieve organizational documents, records and reports. Martha C. Beary MHA, M.Arch., B.S.Arch.

ASQ Associate

3801 Ivywood Ct, Arlington, TX 76016 – 682-***-**** – ac7j6w@r.postjobfree.com Page 4

WORK

EXPERIENCE

North Hills Family Medicine - North Richland Hills, TX 10/ 2011-11/2012 INTERN HEALTHCARE ADMINISTRATOR ASSISTANT

Produced Expense analysis, productivity analysis, data analysis, marketing, and patient experience surveys

CLIA, Radiation Safety. Implemented HIPAA’s policies and procedures to meet compliance

NCQA, Patient Centered Medical Home (PCMH), Meaningful Use of EMR as defined by CMS

Maintaining reports of credentialing activities such as accreditation, membership or facility privileges

EMR-Electronic Medical Records and Computerized Practice Management

Medical Coding, both ICD-9 and CPT

Interpreted in both languages English and Spanish to assist doctors, nurses, patients and family members.

Jonathan Bailey Associates - Dallas, TX 12/2009 -12/2010 LEAD PROJECT COORDINATOR (HEALTHCARE)

Developed Schematic design proposal to meet client’s needs.

Programming & Planning LDR/LDRP, ER and ORs according to adjacencies.

Developed Design Development drawings, site plans, floor plans and exterior elevations.

Researched Healthcare facilities codes applicable to London, UK

Performed area calculations according to specified standards

Assembled and maintained complete project records and close-out documents

Managed and supervised all phases of assigned projects Sterling Barnett Little, Inc. - Arlington, TX 5/2007 - 12/ 2008 PROJECT COORDINATOR (HEALTHCARE)

Production – SD thru CD’s (Plans, Elevations, RCPs, Schedules and details)

MEP coordination with consultant engineers to produce electrical and communication Systems design

Interfaced with the client on all projects assigned

Performed punch-list inspection

Interior Design equipment’s schedule -coordinate finishes & aesthetic design for graphic presentations to the client

CM Architecture - Fort Worth, TX 10/2006 - 3/2007

PROJECT COORDINATOR (COMMERCIAL)

Coordinated the completion of design and construction contract documents under the supervision of the Project Manager

Produced 2D graphics for proposals, presentations and marketing material

Produced 3D visualization of landscape features for graphic presentations

Researched applicable codes and ordinances for assigned projects

Lead project team and served as the primary communicator with the client and consultants

Managed construction administration duties, such as requests for information and submittals Lemons and Associates Architects - Arlington, TX 1/1998- 12/1999 DRAFTER (COMMERCIAL)

Assisted Architects with construction documents and details drawings

Organized presentation boards

Martha C. Beary MHA, M.Arch., B.S.Arch.

ASQ Associate

3801 Ivywood Ct, Arlington, TX 76016 – 682-***-**** – ac7j6w@r.postjobfree.com Page 5

EDUCATION

CERTIFICATION

SOFTWARE

SKILLS

TESTIMONIALS

The University of Texas at Arlington

SCHOOL OF ARCHITECTURE & SCHOOL OF BUSINESS

Master of Science in Healthcare Administration – Graduated 12/2012

Master of Architecture – Graduated 12/2008

Two years of Architecture Healthcare Design Studio at HKS, Inc--5/2006-12/2008

Bachelor of Science in Architecture – Cum Laude -- 05/2006 TARRANT COUNTY COLLEGE

Associates Degree in Architecture – 12/1999

CONTINUING EDUCATION

Healthcare Design ’08 Convention – Washington, DC

Study abroad –Berlin, Germany and Peru-South America

Lean Six Sigma – Parkland Professional Development

EPIC – Parkland Professional Development

ICD-10 – Parkland Professional Development

Core IPayment-Parkland

HICATT (Health Informatics Curriculum and Training for Transformation) Certificate

LEAN Six Sigma Green Belt Certification

ASQ Six Sigma Green Belt – Scheduled Exam December, 2018

CCHI Medical Interpreter Certified

AutoCAD, 3D-Max, ADT2006-2014

Training in REVIT

Photoshop

Microsoft Office 365 (Excel, Access, PowerPoint, Word, Visio and Outlook)

EMR software (Centricity)

EPIC

“Martha’s enthusiasm and work ethics are remarkable. She was an engaging and active member of staff meetings and always conducted herself with the highest level of professionalism. Also, she was privy to a number of highly confidential matters and was very careful and trustworthy with the responsibility that was assigned to her.”

Beverly Lovell, Healthcare Administrator - North Hills Family Medicine 817-***-****

“Martha is a dedicated team player with excellent architectural design skills, who brings with her a high degree of integrity and ambition. Along with her deep desire to learn, she strives to exercise good judgment, and works with a mature outlook”

Mark Antilley, Senior Project Architect - Sterling Barnett Little, Inc. 817-***-****

“Martha was my student in her Master of Architecture Program and soon became evident that she was a very special person, an ideal student thorough and not afraid to ask questions related to the research topics. Ms. Beary showed a great capacity for work which was always submitted on time, with a great quality and thoroughness. She is a very responsible person and is always engaging in new research, in new fields of action, and does it with a great level of intensity.” Donald del Cid, Technical Consultant II - Jacobs Engineering Group Inc. 817-***-****

Contact this candidate