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Pharmacy Technician Customer Service

Location:
United States
Salary:
36,000 to 40,000 annually
Posted:
October 22, 2018

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Resume:

LASHUNDA L. MANUEL

*** ***** ***** ******,** ****5 682-***-****

ac7gjs@r.postjobfree.com

To obtain the opportunity to provide excellent customer service to our veterans, their families, and healthcare providers. To also develop occupational and professional growth within this organization, while displaying the ability to work and assimilate into any work environment.

EXPERIENCE

11/2017 – 08/2018

CERTIFIED PHARMACY TECHNICIAN, mckesson speciality pharmacy

Provide exceptional customer service to patients, vendors, and other healthcare professionals

Responds to inquiries received from pharmacy and non-pharmacy personnel regarding medications

Reviews and interprets prescriptions received, obtains correct medications in the correct strength and dosage form

Resolve and initiates corrective measures in unanticipated situations concerning regulatory operating instructions

02/2013 – 08/2016

CERTIFIED PHARMACY TECHNICIAN, Davita rx

Contact patients via phone to provide teaching regarding their medications

Refilled/Cancelled medications at the patient’s request

Trained new team members about the organization’s policies and procedures

Contact providers to verify prescriptions, renewals of medications, and new medications

Verify patient’s insurance coverage for prescriptions

Count pills, measure liquid medications, and labeling bottles

06/2000-10/2013

COSMETOLOGIST, self employed

Manage clientele appointments and complaints

Maintain accounting for income and expenditures of business

Monitor inventory of supplies and restocking as needed

EDUCATION

11/2012

PHARMACY TECHNICIAN, remington college-ft. worth campus

Presidents High Honor Roll-3.0 GPA

Perfect Attendance Award

Completed 60 hours of externship at QIC pharmacy in Mansfield, TX

06/2000

COSMETOLOGY CERTIFICATION, ogle school- Arlington campus

05/1996

DESOTO HIGH SCHOOL

CERTIFICATIONS

CPR/BLS

IV Sterile/Compounding Sterile

Pharmacy Technician Certification

Texas State Board of Pharmacy

Texas Board of Cosmetology

SUMMARY OF QUALIFICATION

Patient/Client Advocacy, Customer Service Expert

Knowledgeable in medical and pharmaceutical terminology

MS Word, Excel, PowerPoint, email, RX Express, CPR plus, five 9, Maxor,Kronos



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