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Medical Assistant/logistics/receptionist

Spring, TX, 77381
October 23, 2018

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Crystal Ford

**** *. ******* ***** **. #*** ● The Woodlands, TX


Dedicated team player with proven communication and professional skills; seeking an opportunity with a reputable organization that will allow me to utilize my skill I have accumulated. I have the Follow-through and positive attitude that will allow me to achieve company’s goals. Education

National Institute of Technology, Houston, TX October 2006 Major: Medical Assistant

High honors

Perfect Attendance


12 Years of customer service

Time management

Data entry

40 words per min

Microsoft office proficient

10+ years of Administrative Assistant

Able to navigate through multiple Windows

Phone etiquette

Notary public


Strategic Healthcare, Houston, TX June 2016 – November 2017 Receptionist

All aspects of the front desk

Greet Patients and their family

Enter, verify and update patient demographic and insurance information

Conduct all functions associated with check-in and out patient

Worked in centricity software (billing and posting payment )


Morris Export, Houston, TX February 2012 – June 2016 Export Coordinator

Handle all the aspect of checking in drivers

Keep records of all goods shipped, received and stored

Did data entry in CMS(material receipts, shipped freight, invoices, checked the PO, arrange for delivery )

Hippa Training

Handled all aspects of OS&D’s

Handled new and established accounts

C2C(hand held computers, moved freight through the warehouse )

Learned basic SAP

NCO, Houston, TX October 2010 – January 2012


Handled a 12 line phone

Worked with customer to solve inquires/complaints

Call center environment

Data entry( verifying information, e-mails, taking orders)

4 weeks of training in customer service and sales Everhealth, Tomball, TX April 2007 – April 2010

Medical Receptionist

Handled all aspect of the front desk

Prepare financial reports

Bank reconciliation

Did data entry in Medisoft (put in appointments, look-up patient information

Handled all aspects of insurance (verification, billing process, authorization, referral, Medicaid, Medicare, and private)

Contact patient regarding appointment and prescriptions Target, Tomball, TX October 2006 – October 2007

Cashier/Customer Service

Answer questions about products and services

Handled returns and refunds

Operate Cash Register

Assist my co-workers when needed

Additional Strengths

Load Lifting ability 30+ pounds

Effective written and verbal communication skills

Take and understand instructions well

Work in a non-climate controlled warehouse

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