Forty-plus year career in the fields of Technical Communication and Sales/Marketing, developing, editing and managing proposals and engineering, manufacturing, operations and quality assurance documentation, policies and procedures.
Dec. 2007 - Apr. 2016 American Bureau of Shipping (ABS) – Proposal Coordinator – Corporate Energy Project Development – Houston, Texas
Coordinated and edited proposals for Offshore Energy Exploration & Production (E&P) facilities & vessels, and transport & support vessels. Developed standardized proposals, "smart" templates and reusable content, as well as Document/Content Management and QA procedures, and provided training & support.
Oct. 2000 - Dec. 2007 Contract Technical Writer & Editor – Houston, Texas
American Bureau of Shipping – Coordinated and edited proposals for Offshore Energy E&P facilities & vessels, and transport & support vessels. Developed standardized proposals, "smart" templates and reusable content.
Engineering Document Systems – Edited engineering specifications and guidelines for offshore surface and subsea exploration and production facilities and equipment.
Schlumberger – Developed and maintained oilfield service Operations and Maintenance documentation and Web-Based Training (WBT) tutorials in XML-based Electronic Document Management System (EDMS) and global Knowledge Management System (KMS).
Wood Group – Researched and developed Offshore Production Facilities Operations and Procedures documentation and Document and Management processes and databases.
Shell Oil – Developed Operating Procedures, Maintenance Troubleshooting Guide and IT support documentation for Shell Houston Lubrication Plant RFID system.
GE Energy – Developed standardized Pipeline Integrity Management proposals and components, "smart" templates, content management procedures, standard inspection and repair procedures, and operational reports.
BP – Developed Simultaneous Operations (SIMOPS) Manual for coordinated installation of Thunder Horse Production and Drilling Quarters, Subsea Architecture, and Export Pipeline.
Baker Hughes INTEQ – Developed templates and manufacturing assembly and test manuals for Acoustic Properties eXplorer (APX) LWD downhole tool.
ExxonMobil Development – Developed templates and document management procedures and assisted regulatory specialists and planners with Extended Reach Drilling (ERD) project plans, Oil Spill Response Plan (OSRP), and Justification of Investment (JOI) for land-based drilling and development of Sakhalin 1 offshore oil field in the Sea of Okhotsk.
Sept. 1999 - Aug. 2000 Enron Broadband Services – Senior Technical Writer – Houston, Texas
Assisted in Knowledge Management initiative, research and development of white papers, business plans and telecommunication systems and broadband Internet software design specifications, product development processes, version control procedures, industry standards and practices, project plans and schedules, test plans and procedures, implementation and deployment procedures, operations and maintenance procedures, troubleshooting procedures, and training curricula.
Sept. 1997 - Feb. 1999 MCI WorldCom – Senior Technical Writer – Houston, Texas
Researched, designed, developed and maintained telecommunication systems hardware and software design, user, reference, operations, testing, and training documentation and Help.
Apr. 1994 - Sept. 1997 Contract Technical Writer & Editor – Houston, Texas
Union Carbide – Developed documentation guidelines and templates for enterprise network design and implementation methodology.
ExxonMobil Chemical – Managed development and implementation of documentation standards, workflow procedures, and user training for petrochemical plant online Engineering standards, operating procedures and training, Health Safety and Environmental standards and procedures, and Human Resource policies.
Shell Pipe Line – Developed Enhanced Computerized Measurement Ticket System and Monthly Scheduling System (ECMTS/MSS) User Guide for nationwide pipeline network.
Oct. 1989 - Apr. 1994 John A. Young Jr. & Associates – Technical Communications Consultant – Houston, Texas
Provided full-spectrum documentation services, including management, research & development, editing, publication, and training.
Shell Pipe Line – Supervised development and implementation of documentation standards. Researched, designed, developed, and published user, technical reference, and training documentation for nationwide pipeline Supervisory Control and Data Acquisition (SCADA) System Consolidated Control Center. Also developed IS facility operations documentation and online Help.
Marketability – Researched, designed, and developed user documentation for PC-based Marketing Analysis System.
Lyondell Petrochemical – Supervised research, design and development of end-user documentation for Plant Maintenance Scheduling/Material Management System (PMS/MMS).
May 1988 - Aug. 1989 Information Development, Inc. – Technical Writer – Houston, Texas
Technical writer for commercial documentation service provider. Researched, designed, developed, and published user documentation for Computer-Aided Design/Drafting (CAD) system and other major projects.
Feb. 1986 - Apr. 1988 Affirmative Response Marketing – Vice-President & Partner – Houston, Texas
Developed and managed all proposal and marketing templates, databases, and mail merge operations for small direct mail marketing firm.
Nov. 1983 - Apr. 1986 Terak Corporation – Area Sales & Support Manager – Houston, Texas
Managed Southern District sales office for small CAD system manufacturer.
Nov. 1982 - Nov. 1983 John A. Young Jr. & Associates – CAE/CAD Consultant – Houston, Texas
Provided CAE/CAD services in system operations, management, programming and training.
Nov. 1981 - Nov. 1982 NL Shaffer (National Oilwell Varco) – CAD System Supervisor – Houston, Texas
Supervised CAE/CAD system network with systems in Houston, Beaumont, and Los Angeles. Responsibilities included project coordination, manufacturing engineering liaison, sales support, application programming and training.
Apr. 1981 - Nov. 1981 NPS Automation Services – CAD System Manager – Houston, Texas
Managed CAD system for CAD service firm. Responsibilities included project coordination, sales support, application programming and training.
May 1975 - Mar. 1981 Albert Switzer & Associates – Information Systems Department Manager – Houston, Texas
Managed IS/CAD department for consulting engineering firm. Responsibilities included project coordination, sales and sales support, systems and application programming, customer support and training.
1971-1975 Electrical Engineering major (100+ credits). Louisiana State University, Baton Rouge, Louisiana (left due to economic considerations)
Member – Society for Technical Communication (STC)
Member – Association of Proposal Management Professionals (APMP)
* References will be provided upon request.