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Training Microsoft Office

Location:
Chester, VA
Posted:
October 14, 2018

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Resume:

Herman F. Rivers, Jr.

Professional Summary

Instructional Designer with over 20 years of hands on experience

Proficient in MicroSoft Office products and features – Versions 95 – 2016 to include 2013 and 360

Proficient in Articulate 360, Articulate Storyline2, and Adobe Captivate.

Proficient in developing training in all modalities including eLearning, video, instructor-led training, virtual instructor-led training, infographics, job aids, interactive Video development and production experience

Proficient in developing blended learning solutions and strategy

Experienced in working with subject matter experts (SMEs) and other stakeholders to assess training needs, evaluate/assess content, conduct reviews/approvals, etc.

Development of new hire experience a plus.

Technical Trainer with over 20 years of hands on experience

Virtual Facilitator with over 20 years of hands on experience

Experienced Information Mapping Professional

Efficient in delivering training presentations to groups of all sizes using multiple delivery systems

Effective in developing job aids for various clients.

Efficient in transcribing video links

Effective in working with embedded video links

Experienced in on-site teaching, video conferencing, conference calls, and classroom teaching

Facilitator of discussions with multi-generational and diverse classes including difficult conversations and escalated concerns and giving feedback and answering questions appropriately

Excellent interpersonal and communication skills

Converted instructor-led content to eLearning content

Developed digital learning assets such as job aids, student handouts, glossaries etc.

Designed and developed training for technical audiences.

Familiar with Sarbanes Oxley Act 2002, sections 302, 401, 404, 409, and 802

Skill Set Summary:

Create Storyboards

Conduct training programs on a variety of subjects, 10+years

Build SCORM 1.2 and SCORM 2004 certified Software, 10+ years

Build Section 508 Accessibility compliant software, 10+ years

Adobe Captivate, 10+ years

Adobe Connect Pro, 10+ years

Articulate Storyline 2, 2 years

Articulate Storyline 360, 3 years

Articulate Studio, 5 years

Instructional Designing, 10+ years

Information Mapping FS Pro 2013, 1 year

Expert in Microsoft Suite of applications, 10+ years’ experience

Technical Summary:

Articulate Storyline, Adobe Presenter, HTML (MS FrontPage) editors, Digital Photo editors (Adobe Photoshop), Flash Development Tools (Articulate Studio 09), Adobe Captivate, Articulate Storyline2 & 360 Web format applications using Articulate Studio 09, MS Word, Excel, PowerPoint and Robohelp

Education

BS-Computer Science, ECPI, Richmond, VA, 1985 (Graduated)

AAS-Accounting, AAS Business Administration, Smith deal-Massey Bus College, Richmond, VA, 1979 (Graduated)

Transferred Microsoft Office Specialist Certificated, JS Reynolds CC, 1978

Professional Experience

Lead Instructional Designer, Script Inc., Nov 2017 - Present

Use Articulate Storyline 360 to develop eLearning modules

Create, analyze, and develop document content that is reader friendly using FS Pro/Information Mapping

Responsible for designing comprehensive instructional systems and materials.

Develops instructional materials for instructor led courses.

Developed digital learning assets such as job aids.

Worked with embedded video links.

Transcribed video

Converted instructor led content to eLearning content.

Designed and developed training material for technical audiences.

Instructional Designer, Virginia State University/Department of Distance Learning, Feb 2016 – Oct 2017

As an instructional designer, duties included working with the chairs of many departments to include the deans of Distance Learning, Business, Education and Social Science to provide eLearning modules that were aimed at a national and global market. Responsible for working with the subject matter experts to analyze learner goals, develop modules in incremental steps, gather and report student data. In addition, worked with the SME’s and other stakeholders to assess training needs, evaluate/assess content, conduct reviews and approvals. Used Articulate Storyline 2 and 360 and Adobe Captivate to develop the modules. The eLearning modules were hosted on the University’s Learning Management System (LMS).

Training Specialist/Instructional Designer, Soliel, Oct 2015 – Feb 2016

Developed software training for the GCSS-Army System. Developed digital learning assets such as job aids, hand-outs and glossaries. Designed and developed training material for technical audiences. Converted instructor led content from a previous system to a new eLearning content (UPerform) system. Duties included developing templates, working with embedded video links, transcribing video links and meeting with Subject Matter Experts (SMEs) to ensure the accuracy of the coursework. The environment was client-focused, collaborative, and flexible. Used the Army platform (GCSS Army), as well as Articulate Storyline 2/360 and Adobe Captivate to develop the modules.

Training Specialist/Instructional Designer, DS Federal, Jun 2015 – Oct 2015

Developed digital learning assets such as job aids and worked with embedded video links and transcribed videos. Used Adobe Captivate to develop courseware for the Wounded Transition Command (DOD_ARMY). In addition, also used Articulate Storyline 2. Developed and designed training material for technical audiences with the help of Subject Matter Experts and other stakeholders. Involved in converting instructor led content into eLearning content.

Lead Instructional Designer, Script Inc., Feb 2014 – Jun 2015

Created, analyzed, developed, and documented content that is reader friendly using FS Pro/Information Mapping.

Responsible for designing comprehensive instructional systems and materials.

Developed instructional materials for instructor led courses.

Developed digital learning assets that included job aids.

Worked with embedded video links.

Transcribed videos.

Converted instructor led content to eLearning content.

Designed and developed training material for technical audiences.

Conducted performance and instructional analysis for small and mid-sized projects.

Developed and maintained instructional project plans for small and mid-sized projects.

Evaluated instructional systems and materials.

Conducted Train-the-Trainer events.

Created and edited graphical and auditory materials.

Created Storyboards

Facilitated webinars for small business clients using Adobe Connect Pro

Developed training material for online business plans and economic development courses using Articulate Studio, Articulate Storyline and Adobe Captivate

Conducted 24 webinars using Adobe Connect Pro as a virtual collaboration platform (average virtual class size 27 people)

Occasional travel to client locations in Virginia and Maryland

Lead Instructional Designer/Technical Writer, US Army, Aug 2012 – Feb 2014

Developed digital learning assets and converted instructor led content to eLearning content.

Designed and developed training material for technical audiences and created Storyboards.

Worked with and transcribed embedded videos.

Used Articulate Studio and Articulate Storyline to develop interactive material to incorporate into eLearning projects.

Used Adobe Captivate to create courses and function as the lead instructional system designer.

Designed on-line training material for users of the Army Food Management Information System (AFMIS) by following the ADDIE model.

Built Storyboards and interacted daily with subject matter experts.

Created SCORM compliant eLearning modules

Conducted monthly staff meetings (classroom). Average class size was 15 people.

Occasional travel to client locations in Virginia and Maryland

Technical Writer, SunTrust Bank, Jun 2012 – Aug 2012

Created and revised Sun Trust Bank’s compliance, policy and procedures manual.

Worked with subject matter experts and other bank employees.

Conducted a needs assessment to ensure that the activities performed were accurately addressed in the policy and procedure manual.

Used the ADDIE model to create Storyboards.

Facilitated assessment meetings (classroom). Average class size was 7 people.

Developed digital learning assets and converted instructor led content to eLearning content.

Designed and developed training material for technical audiences.

Instructional Designer, Script Inc., Apr 2003 – Jun 2012

Responsibilities include creating storyboards, using Articulate Storyline, Adobe Captivate, Articulate Studio and Adobe Connect Pro to design and develop educational programs and evaluations.

Developed digital learning assets such as job aids.

Converted instructor led content to eLearning content.

Designed and developed training material for technical audiences.

During the development process there is a lot of attention paid to adult learning theory and the ADDIE and Kirkpatrick Instructional design models.

Use instructional design standards to create storyboards, curriculum, needs assessments, application-based training tools, blended learning techniques and rapid (CBT/WBT) training modules.

Conduct customer needs assessments, design training programs, research, evaluate, implement and install the multi-media items that are to be used in training programs.

Facilitate group meetings on complex training topics and on ambiguous issues, Responsible for the management of client relationships.

Perform project manager duties, develop curriculum and facilitate web base and classroom training. Collaborate with Subject Matter Experts (SMEs)

Conducted classroom and virtual classes. Average class size 15 people.

Worked with embedded videos and created job aids

Became familiar with Sarbanes Oxley Act 2002 sections 302, 401, 404, 409, and 802

Virginia State University School of Psychology

On-line Cognitive Thinking Course and on-line diversity training curriculum. Developed train-the-trainer material for the Professor of Psychology graduate students using Articulate Studio 09. This project also included the use of audio and video components.

Apple Pie Graphics

Microsoft Office Training Tutorials

Developed user friendly Scenarios and Demonstrations using Adobe Captivate

Snap Inc.

Developed an Army Maintenance Training Course. Developed a Storyboard and curriculum to include simulations.

Technical Trainer

Curriculum development, evaluation, face-to-face and synchronous and asynchronous training. Developed custom training that highlighted the differences between software versions. Used instructional design standards for the training design and development of application-based software. Collaborated with subject matter experts on the design and development of courseware using consistent instructional design methodologies and provided guidelines for the creation of courseware with different delivery methodologies. Created case studies, simulations, or other representations of the real world for training purposes. In addition

Conducted customer needs assessments, designed training programs, researched, evaluated, implemented and installed the multi-media items that were used in training programs.

Facilitated group meetings on complex training topics and ambiguous issues. Became responsible for the management of client relationships. Develop and Design curriculums and technical training material. Trained clients in Microsoft Word, Outlook, Access, PowerPoint and Excel versions 95 - 2007, Lotus Notes, Dreamweaver, RoboHelp and RoboDemo. Familiar with MS SharePoint. Used instructional system design software to develop (CBT) Computer Based Training. Used Web Based training modules.

Technical Instructor, Richmond Public Schools, Sep 1993 – Jun 2001

Analyzed Debugged and Interpreted application software for school system Implemented Entrepreneurship Program Developed lesson plans and trained both staff and students.

Technical Instructor, ECPI, Feb 1991 – Sep 1993

Developed lesson plans and training materials for a variety of computer courses. Taught computer programming classes

Technical Writer/Systems Analyst, Synoptic Systems Inc., Dec 1988 – Feb 1991

Analyzed the Standard Army Retail Supply System and developed training material. Instructed and interpreted system processes of the system. Insured the accuracy of the systems design. Instructed Army, National Guard and Reserve personnel world-wide.



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