Achievement-driven professional targeting for assignments in Telecom Manage Services/ Operations & Maintenance / RAN Integration and Configuration Management/ LTE EXPERT / NOC Service Management (24*7) /Team Lead/Incident and Problem Management with an organization of repute preferably in India / Overseas
Ericsson/Huawei RAN, ITIL V3 and Ericsson Basic IP Certified professional with nearly 10.5 years of experience in RAN (2G,3G & 4G), LTE Integration, LTE NDS, Change Request, NOC Operations, Incident & Problem Management, Team Handling and Customer Management .
Currently associated with Amdocs, Team lead (SME) LTE/NDS/Troubleshooting
Worked with Huawei; successfully completed 6 overseas projects for Huawei RAN Product
Exposure of MSTOP/eTOM, NOC Team Lead/Shift Lead/Manager (24*7)/ Manage Services Process (SLA,WLA and OLA); worked on Ericsson Services, Products and solutions and Huawei products
Accomplished in executing complex multiple onsite overseas project at Australia, Malaysia, Indonesia, Philippines, Ukraine, Seychelles, Mexico and Haiti; Visited Nigeria (Lagos) for 3 months for Knowledge Acquisition & Project Transformation for Airtel Africa
Possess comprehensive & conceptual knowledge of BSS/RAN/ Operations & Maintenance, RAN Integration/Configuration, Ericsson Products, Services and Solutions.
Hands-on experience in Core Alarm Monitoring, MSC/MSS/HLR Troubleshooting (AXE 810 Product).
Operations : BSS, NSS (CN), IN, VAS & TXN Fault Surveillance Team Lead/Shift Lead
Strong customer management, communication, interpersonal relations, mentoring, negotiation and leadership skills
Incident & Problem Management Telecom NOC Operations RAN/ BSS Fault Management
BSS/RAN 2G (GSM) 3G (WCDMA) & 4G (LTE/Volte) Team Lead/Customer/People Management
RAN Integration & Configuration RAN Network Deployments/NDS RAN KPI/Project Management
An effective communicator & team leader/Shift lead NOC Operations combined with flexible & detail oriented attitude with ability to interact effectively with people and support & sustain a positive work environment towards the accomplishment of organisational goals
A Change Agent & Turnaround Catalyst with proven track record of utilizing a process-oriented approach towards the accomplishment of organizational objectives
Possess keen understanding of leading edge technologies to create new business opportunities and ability to sustain a positive work environment for accomplishment of organisational goals
Ability to champion organization values & vision and create a clear and compelling view of future through coaching and execution abilities
LTE Integration/Configuration Management, Fault Management, Alarm Troubleshooting, LTE RAN KPI Analysis
Ericsson RBS/DUL/DUS/BBU Integration, Huawei BSC/RNC 6910, 6900 I&C, Integration/Configuration/Fault Management/Interface Script Preparation/ATP
BTS3900/3910 Integration/Commissioning /Interface Creation//Configuration/Fault Management
Operations : BSS, NSS (CN), IN, VAS & TXN Fault Surveillance Team Lead/Shift Lead
Incident & Problem Management
AXE Nodes: Ericsson BSS/NSS Fault Management
In-depth knowledge and understanding of:
oRAN (LTE,WCDMA and GSM)
oHuawei BSC/RNC 6910 and BTS3900
oLTE Radio Interface Structure and Signalling
oLTE Radio Resource & Mobility Management
oLTE Channels, Interfaces and Protocols
oAXE-810 nodes (BSC,MSC)
Amdocs July 17
Team lead (SME) LTE Troubleshooting
Key Result Areas:
oAlarm clearing team handling and support for AT&T Project.
oCoordination with Field Crew for all kind of troubleshooting and KPI Issues.
o Supporting LTE Alarm troubleshooting Activities.
o RRUS32 and AIR antenna scripting for LTE.
o RET (Remote Electrical Tilt) related scripting for LTE nodes.
o RET troubleshooting for LTE nodes.
o Regular health checks for LTE and UMTS nodes.
o RILINKs Creation and Deletion, and supporting Field engineers to get faults rectified.
o Supporting Bandwidth Expansion Activities for 1900 and 2100 Carriers for LTE.
o Troubleshooting RSSI and VSWR deviation issue for LTE and UMTS.
Huawei (Dec’14 to July 17)
Key Result Areas:
Spearheading the preparation of:
oBSC/RNC N/W Planning Data, LLD/HLD (Low level and High Level Design)
oScript of all Interfaces as IUcs, IUps, IUb IUr, A and Gb interfaces and Engineering Parameter
Associate with the Installation and Commissioning of:
oBSC6900 in GO/UO/GU mode; New BSC/RNC 6900 Cabinet, ODF, DDF, Alarm Panel and Power Tapping
oEnd to end connectivity of RNC/BSC to CS core and PS core
Providing support for:
oNode Migration, Expansion and Software Upgrade
oTMA, RET, Combiner Related Issues
oTransmission Issue, Changing the Transmission Board/Slot/Port and Traces, Loop Problem
oBBU3900/3910 BTS/NodeB/ENB Integration, Commissioning Fault and Configuration Management
Ensuring execution of preventive maintenance of networks, including schedules / shutdown maintenance to ensure trouble-free and seamless operations
Monitoring the network performance, its KPI & preparation of daily performance report of BSS; performing parameter change, fault management and troubleshooting to achieve the KPI
oIP Planning with the help of tools
oCarrier aggregation Issue, Power Related Issue, CPRI/RRU/Fiber Issue
oProblems related to RRU/RFUs, Position of BBP card and cells arrangement among different baseband equipment resources
oRRC Connection Issue, Handover Issue, Fallback Issues
oSoftware and patch upgrade of BSC/RNC for new feature testing
oBSC/RNC Integration, Interface Testing towards Core Side, making the site On Air and Call /Data Testing
Preparing various project reports for identifying areas of obstruction / defects, conducting troubleshooting, service and repair to rectify the network; possess knowledge regarding the troubleshooting of RTWP/RSSI Issue, RSSI/RTWP Unbalanced issue, VSWR issue, Mimo Rank Issue
Managing ATP of the RNC/BSC with the customer (60 PAT cases in each BSC/RNC)
Assisting in solving design related problem related to RRU/RFUs, Position of BBP card and cells arrangement among different baseband equipment resources
Extending high-end technical support at sites and ensuring high customer satisfaction levels through promptly addressing client’s problems; troubleshooting of hardware, software and conducting signal trace of RNC/BSC & BTS
Supported different RAN Solution, RAN Design, Planning and Configuration
Credited for designing and executing solutions, services and products as per customer requirement
Highly successful in completing ATP of RNC/BSC with the customer and handed over to customer
Acquired specific skills related to:
oLTE Integrations (L850/L1800/LTE21 FDD), LTE RAN KPI Analysis, Alarms Troubleshooting, Parameter change. E-Utran report, GS Audit and Market Launches
oHuawei BSC/RNC 6910, 6900 Installation, Commissioning, Integration and Troubleshooting. BTS 3900/3910 Integration and Troubleshooting
oOperations : BSS, NSS (CN), IN, VAS & TXN Fault Surveillance and TL
oHuawei BSC/RNC 6900/6910/BTS 3900/3910
Overseas Major Projects Undertaken:
Cable and Wireless, Seychelles
VHA RAN Integration, Sydney, Australia
Ukraine Kyiv Star RAN Swap Project, Kiev (Ukraine)
Maxis GABS Project, Kuala Lumpur (Malaysia)
VHA Vodafone (LTE 2nd carrier L1800), Sydney, Australia
3G MBB Rollout (Software Upgrade & Installation), Manila, Philippines
PREVIOUS ORGANISATIONAL EXPERIENCE
Ericsson, Noida (Dec 07 to Dec’14)
Undertook various projects like:
Title: LTE RAN- NIC/NDS for ATT & Sprint (RNAM)
Part of LRAN, GSC Team (ATT, Sprint & MPCS)
Worked on LTE a 4G technology which includes the radio access part of the network with the US based client (ATT, Sprint & MPCS)
oIntegration (complete script loading followed by pre-check and post-check activities) and maintenance of the eNodeB (for LTE) base stations
oLTE parameter change activity during Maintenance window
oGenerating daily E-UTRAN report to support the project management team and RF team to clear all site issues prior to their drive and market launch. This daily report shows “cluster readiness” status by representing ERBS alarms, PCI information, Power, Cell status, Baseline audits, SW version, Neighbor loaded, MIMO
oGenerating alarm monitoring report to all pre-launch market so that they can clear alarm and identify the sites that’s needs priority before market launch
oGS Audit, Hi Cap, Parameter Changes, Volte Activities
Part of ATT_LTE_L12B_Testing team and perform the OSS test
Title: Fault Management eNodeB (RLAM)
Part of Back office LTE Ericsson Group in Mexico for TELCEL customer (Onsite)
oTroubleshooting & fault rectification activities of eNodeB
oChange Request Handling
oAssignment of task to field team for H/W related problems
oTicket and Work Order
oExecution of Change request (parameter Changes) in MW
Title: Airtel Nigeria (Incident Management)
oIncidents across all customers
oSeverity 1 outages aggressively and ensure that the restoration is done within the Service level agreement with the customer
oIncident 24X7 and ensure minimal disruption to the service
oSetting up of Technical & Management Bridge Speedy Restoration for all incidents
oVerification of MIN messages to ensure completeness & correctness of the information being sent to the customer
oCentre focal point for all departments during Severity 1 incident and coordinate between them to get the speedy results
oThe assembly of Technical Recovery team once severity 1 outage is declared
oAction plan / Back up Plan created for the restoration within SLA
oMajor Incident Report (MIR) delivery towards internal & external customer within the SLA
Title: Airtel Nigeria (People Management)
Managing the team of 20 members
Serving as GNOC team Lead for Over All GNOC 1st level Assurance (Airtel Africa Operation)
Handling various Domains as BSS, NSS, IN, VAS, TXN, and INALA
Real time management of major incidents and also provide updates to the MSIP & Management during Critical/ Major Faults
Co-ordinate the all operational activities
Ensure the smooth, efficient and complete handover b/w the teams
Developing the competence of the team members in terms of technical knowledge, ways of working & Tools Knowledge
Ensure that all team members completed their daily activity i.e. Reports, routines
To maintain a working & healthy environment for better outputs
Prepare the competence & performance tracker for the team
Supervise & guide the team for the process & issues as well for Mails & notifications etc
Highlight the gaps and improvements required in process to the respective interface/support team
Management of TTs, WOs & follow up with the support team for issues pending since long
Title: BSS Bharti (Technical Team Lead/Preventive Maintenance and Fault Surveillance)
Operation and Trouble-shooting of ERICSSON AXE 810 Nodes, BSC & MSC
Hardware and software maintenance of NSS and BSS elements.
Fault management of Mobile Switching Centre and Base Station Controller (Ericsson AXE 810 Platform)
Prioritize hardware faults to meet customer demands within required time frame along with analysis, solution and reports of the same.
Carrying out network related administration activities like Charging files output backup, Processor data backup on optical disks regularly.
Developing the competence of the team members in terms of technical knowledge and ways of working.
First level fault rectifications in HLR, MSC, and BSC.
Managing the team of 12 members.
Execute system configuration changes as per given access right.
Ticket Handling as well as Work Order Handling
Change Request handling
Ericsson and Huawei RAN (LTE,WCDMA and GSM)
Huawei BSC/RNC 6910 and BTS3900
SS7 Signalling & SS7 over IP (SIGTRAN), BICC, GCP
LTE Radio Interface General Principles
LTE Radio Interface Structure and Signalling
LTE Radio Resource & Mobility Management
LTE Channels, Interfaces and Protocols
L12/L13 LTE Parameter
AXE-810 Nodes (BSC, MSC)
IN, VAS & NSS Domains
2007 B.Tech. (Electronics and Communication Engineering), Department of Electronics and Communication from Guru Jambheshwar University of Science & Technology, Hisar, Haryana with 71.56%
2003 12th from Bhiwani with 72%
2001 10th from Bhiwani with 78%
Date of Birth: 15th January 1986
Languages Known: English, Hindi and Spanish (Beginner)
Mailing Address: Aravali Heights, Sector, 21/C, Faridabad - 121001